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    Allstate Insurance: Bruce Jones

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - Allstate Insurance: Bruce Jones

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    11 years ago

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    Miller's Insurance Agency - Miller's Insurance Agency's Office

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    I was shopping for homeowner's insurance and had already received two underwritten quotes from…read morehighly rated carriers when I called Miller's and spoke to Kate Mitchell to get another quote. After providing her with the exact same information as I had given the other companies, she said she could not provide a quote. Apparently Miller's does not have access to a wide variety of products since I later called another agency and again had no problem getting a quote using the same details. Maybe Kate didn't want my business or didn't want to be bothered on a Friday afternoon. But I found that other local agencies were much more helpful and had no problem finding suitable products for me.

    Been with Millers for years. Always had quick responses and everyone was always helpful. Wow has…read morethat changed. Called two weeks ago to have them run quotes for my car and home to see if a bundle was an option. Spoke with Nancy who got all my info and called me back to confirm a few things. Never heard back with a quote. Called today and she was like I don't even remember speaking to you. (That's good to say to your customer)!! Never did the quotes and then kept asking if I wanted her to run numbers. I was like YES! She said "well I'm just telling you everything is 6 months now, so not sure how much help this will be". I said forget it. You can tell she did NOT want to do her job and run quotes. Had the same thing happen in January with Andrew. I had to call repeatedly to switch my car. I was also told by him that my carrier provided Gap coverage, found out today that was a lie! Do not go here! They are lazy and do not want to work. We will be switching to another agency. Their loss!

    Kim Nuelle - State Farm Insurance Agent - State Farm Logo

    Kim Nuelle - State Farm Insurance Agent

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    Kim Nuelle and her State Farm team provide exceptional service, great pricing, valuable insurance…read moreguidance, and a local touch to a leading global insurance firm. Kim is an insurance expert who truly listens to the unique needs of her clients and offers superior insurance coverage at competitive rates. After my previous national insurance company increased my rates year-after-year, I decided to research if my insurance rates were still competitive. They weren't. A good friend recommended Kim Nuelle and I quickly learned that Kim and State Farm were able to save me significant money on my insurance premiums while providing coverage that better met my needs! I have been with the Kim Nuelle agency for almost a decade and I am thrilled with the relationship. Has your existing agent ever reduced your yearly homeowner's insurance premium? Well Kim just did that for me on my last renewal! I have had two recent claims for home and auto damage related to a tree limb downed during a storm and the claim experience was actually pleasant. Kim and Donna in the local office were personally involved in initiating the claim. The adjuster was prompt, professional, and fair plus State Farm's modern customer service tools kept me informed at each step in the process via email, text messages, a claims portal, and phone calls when needed. The BEST experience I've ever had dealing with an insurance claim! I highly recommend Kim Nuelle State Farm for your insurance needs!

    From the owner: Offering auto, home and life insurance to folks and small businesses in Chester County. License #:…read morePA-364108, DE-3000875586, MD-3000875589

    Allstate Insurance: Bruce Jones - homeinsurance - Updated May 2026

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