I am writing this review as an exit tenant. I spent almost four years with this leasing agency, and…read morethe onboarding process was easy and smooth. I primarily interacted with Tom, who is very responsive and perhaps the best person in their office regarding interaction with customers/tenants and, in particular, for the methods of interactions and respect. I can't say the same for all the staff. My interaction during the onboarding process was pleasant. I enjoyed my apartment and its location to the extent that I always boasted this leasing agency when talking with colleagues and friends in Philadelphia during my first year there. Notably, this leasing agency quickly responds to maintenance requests, a significant plus in Philadelphia's rental market, considering Philadelphia's standards!! Here are my honest impressions after almost 4 years with them. 1. According to my point of view all the work done in the unit was below average, floors are not leveled, plugs are misaligned etc. A clear indication on focusing more on saving money rather than focusing on the quality of the work done. 2. In their apartment for the first time in my life I faced mice infestation due to poor maintenance work. Basically, a huge hole was left behind the gas resulting in a point of entry for mice. I have on video the pest control guy saying that he visited that apartment before. Therefore, I don't know what to think. Was the leasing agency already aware of the infestation? Were they aware but could not properly fix it? When I told them that, the answer was that they were not aware of any previous report of mice infestation. I would appreciate honesty at least. Anyway, after sleepless nights, and thanks to my input and also money I spent (including steel wool) the problem was finally fixed. However, mice infestation does not happen when you do work properly. 3. No matter what you say to them, they always answer with the same sentence, telling you they are the best in the area. I find it captivating from reviews online that they have never admitted to doing anything wrong. It is always the tenant's fault for everything. I see this as a lack of interest in self-improvement. 4. I agree with other reviews that their approach changes once you are a tenant in exit. 5. They mailed my refund incorrectly (even after I sent a certified mail with detailed information on what my refund was supposed to be). They never make mistakes when you have to pay them or when they have to charge or take money from your bond, but of course, mistakes happen when they need to refund you. 6. Remember that when you rent, they will progressively and continually increase your rent yearly. Therefore, keep this in mind if you rent. Among all my co-workers, I received the highest rent increase. If you ask, they keep telling you they are the best and highly rated and only make market adjustments. They increased the rent but dont't upgrade anything in common areas like the corridor walls in my complex with huge holes or the basement that looked like a landfill junk area. In conclusion, considering the Philadelphia standards, this leasing agency manages maintenance requests very well. However, the quality of the work is below average according to my standards. Don't expect any loyalty from them, and you won't be disappointed

Be warned, they will find any reason to deduct the max amount of your security deposit. Took off…read more$375 of my deposit for a few nail holes in the wall (two of which were documented to be in the apartment before we moved in). Absolutely greedy operation. Horrible maintenance too, waited 6 weeks for them to replace a broken fridge. Avoid!

Top notch quality with great service and cleanliness with efficient response to request of…read moreneeds. Feels secure with great comfort. Would recommend there service.

they have roaches!!! this airbnb property is dirty, and they do not refund!!! they do not care…read moreabout their guest they only care about dollar signs!

Michelle is an excellent communicator and moves quickly but efficiently. I had viewed an apartment…read moreand got my keys over the span of a weekend. If you need a nice apartment fast, this is the place. Thank you, Michelle.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

This is the worst company ever.They don't manage anything,just take money from the condo owner's.I…read morehave lived in Bostwick Arms in New Milford.People consta dumping huge furniture in the dumpsters garbage being thrown outside the dumpster because of it they never call back or stop it.

Ari was so helpful and responsive and friendly, always texted back quickly and answered all my…read morequestions thoroughly. Can't go wrong with him!

Rennit NYC is very unprofessional, invasive, and shady. In September 2025 I applied for an apt and…read moreone of their leasing agents never actually returned multiple requests to see the apt. I happened to see people viewing the apt near my home, and I walked in. After seeing the apt, the agent took my number and sent me the link to apply, which I did promptly. I submitted W2, photo ID, 3 pay stubs, portfoilo statements, recent bank statements. Once docs were submitted they demanded a Zoom meeting where I was asked to send a copy of proof of rent payments for my current apt. Once they got this , they asked for 2 more bank statements. (The other 2 bank statements and proof of rent payments were NOT a requirement of the application.) A week later, my application was denied and credit was never run. This was an invasive, discriminatory practice. My credit score is fine and income is more than sufficient. I would not apply with this business again. They are discriminatory and shady.

Came across this Thelistnyc on insta and liked what they were saying so I gave them a…read moretry and this has been the best decision I made since I started looking for an apartment. I worked with my list agent to find an apartment using City FHEPS and found one in just 2 weeks that I loved, and applied for. Now I'm just waiting on my case worker to do his part. Joining thelistnyc.com is worth the membership fee I bought mine during one of their sales.

I have a membership in i still haven't received a call back or a showing for anything yetread more

I don't write too many reviews. I've experienced a lot of 5-star service, but I just never "get…read morearound to it" when it comes to sharing a positive review. Well this time I'm actually following through, because Capri was/is a godsend. She came into our lives at a time when we were pretty hopeless about selling our Philly house. The only reason we tried again is because of Capri-magic. She calmed us, coached us and called us through the whole process. She never lied to us about our prospects, but also gave us enough hope to keep pressing forward. We ended up with an offer better than we could of imagined. Capri was probably happier than we were; that's how invested she was in making it work. Thank you Capri and team. Because of this miracle, my wife and I are in a better place to have a family.

I can't recommend Capri Dessecker and her team highly enough-they are truly the best. Capri is…read more*exceptionally* knowledgeable about the market, what to look for in houses and red flags to be aware of, and how to be strategic when it comes to making an offer and negotiating. She also truly wants the best for her clients-she took the time to really understand what we were looking for, is incredibly patient, and not only never pressured us but strongly encouraged us to look at homes that were the remotest of possibilities (I was worried about wasting her team's time but as she kept reminding me, the more properties we saw, the more informed we would be). She and Courtney are also so organized and helped us stay on track and on task for the whole laundry list of things that happen when you buy a house. They gave us a beautifully organized binder at settlement with all the docs we will ever need along with notes about what to do when (e.g., if you don't get a mortgage bill by this date, follow up, etc). Plus Capri is just really fun and kind and a joy to spend time with, and is clearly very invested in the Philadelphia community and supporting other local businesses. I know I'm gushing-and I never write effusive reviews-but honestly, that's how great they are!