Delighted to share my second experience working with Rachel Shaw, a truly phenomenal realtor -- I…read morefirst worked with Rachel three years ago to buy my first house, and I chose to work with her again recently to list and sell a house. As was the case when I was on the market as a buyer, Rachel is easy to work with and very knowledgeable about the market and the neighborhood. I really appreciated that she was transparent about the how/why of her pricing recommendations and listing strategy (taking the time to talk through every detail if that's what I needed) and I trusted her completely. A few other 'perks' that I didn't realize to look for in a realtor but were invaluable in my house selling experience: - Rachel has been doing this a long time, and has incredible insight on what types of updates to consider/prioritize that will increase the value and interest in the house (which was very helpful for me because my house needed some major refreshing, but with a very tight budget) - she has a list of recommended trades persons for any work you need to hire for (and will even recommend different shades of white paint for that fresh coat that you may want to apply before listing!) - she is SO responsive! No waiting around for a reply when you have a question/concern/need... she gets back so quickly and manages to thoroughly address the question/concern/need in the simplest way. - she is approachable and easy to work with, and also really savvy and strategic on getting the best possible outcome for her client I loved working with Rachel, and highly recommend her and the Philly Home Girls team for your real estate needs! An all-around positive (and successful!! she got my house sold so quickly, and over asking!) experience!

Rachel Shaw was absolutely amazing to work with for the sale of my home in Philly, while I know…read morelove out of state. Easy communication, thorough and friendly throughout the entire process. Definitely recommend!

I absolutely could not have sold my house without Jen! She helped get the best price very quickly,…read morewas steadily there through it all, and went far above and beyond the call of duty. She was also our agent when we bought and was very patient and knowledgeable. I couldn't recommend her more highly!

We are very happy with our experience working with Jennifer. We are first time home buyers, and she…read moredid a great job guiding us through the process. We appreciated her knowledge, experience, and responsiveness, and she was a great advocate for us in negotiations with the seller and our mortgage lender. We highly recommend her for anyone looking to purchase a home in the Philadelphia area.

Had a maintenance issue that could've dragged on but they handled it fast and properly. What stood…read moreout was the follow up after, making sure everything was still working and I was satisfied. Not many teams do that extra check.

Not gonna lie, I've dealt with messy management before so my expectations were low. But this was…read moreactually solid. Communication was clear, responses were quick enough, and overall it just felt like they had their system together which made a big difference.

I guy with mental health issues walked into my apartment at 4:30 am (he lives in the…read morebuilding)completely naked and there response, well nothing happened to you so its okay. They acted as if this incident was no big deal I used to feel safe in the building, no longer do and will be moving. they are letting me out of my lease. I asked them what my final payment would be for three days, that gave me a formula . The whole expierience left me a little more than dismayed.

Shoddy. Previous EVIL owner sold to AMC Delancey and it has gotten worse then before. Save yourself…read moretime and look elsewhere for an apartment.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

We have lived in the Packard Motor Car building (a Reinhold property) for over 4 years. We enjoy…read morethe convenience of the location and many of the ammenities the building provides. The property is generally well-maintained and well managed. We do have a FEW gripes - the most significant being the energy-wasting drier that is very, very old and will not be replaced. Other than that, we love our gorgeous apartment (many units have been recently renovated and look great) and enjoy living here. UPDATE: We moved out after 6 years when we bought a house in the 'burbs.

I recently moved back to the Philadelphia area after being away for 4 years and was looking for a 1…read morebedroom in a decent price range. I was given a small list of apartments by one agent, which after I emailed him about seeing one or two, I never received an email or call back. We eventually got an appointment set up for a Saturday afternoon and the agent did not show. I tried calling a few times, and texted when I was at the building. I never heard from that woman after that. I would not recommend the Philadelphia Apartment Co for any of your real estate needs! No customer service and very unprofessional! You just lost a sure sale as I found one right across the street with ASI and signed on the spot.

We worked with Angela from The Philly Apartment Company while looking at apartments in the Mural…read moreLofts building. She was readily available, punctual, and very professional throughout the whole process. Within minutes of meeting, she knew exactly what we were looking for and tailored her search to meet our needs. She made the rental experience easy and was prepared for any questions that we had. She was also quick to respond to emails, text messages, and phone calls. We highly recommend working with her if you are looking for a new place to live.

I told the person giving the tour that i never got a credit score on experian but told me they…read morecheck transunion, which has a credit score under my name. I Emailed a bunch of questions including what credit reporting company was used to confirm, no reply. I Finally put in a $40 application since I loved the place I had toured and made sure I met the minimum requirements, but I was denied and told i had no credit history. I got a message pushing me to get a co-signer with no context until i asked why. Turns out they don't use transunipn, I was a little upset that I was denied but got really upset when I asked what reporting company was used and the person got defensive and ignored me when I got upset. I still have zero answers on that and from the email I sent. I'm just very upset that I was lied to after looking forward to this apartment just for what feels like the application fee.

DO NOT USE SETTLE DOWN PHILADELPHIA. TRUST THE BAD REVIEWS…read more **TLDR; Scroll to the bottom There were red flags from the beginning. When we were scheduled to have a tour, the person did not know the code to get into the house. We waited for an extended period of time trying to contact the property management company to be let into the house. No one answered their phone or responded to emails (which seems to be their MO.) After rescheduling the tour for the next day, we were able to get in and look around. There were cosmetic and safety issues that needed to be resolved prior to moving in. We were told that everything would be taken care of (They were not.) I asked to do a walk through of the property, after signing the lease to ensure that everything we wanted resolved was resolved. My fiance and I were told "No," and that we could walk through once we got the keys. Surprise! after getting in the house we see that nothing was taken care of. We immediately reached out to Settle Down, and were told to put in a work order and things would get taken care of. We put in the work order, but Settle Down pick and chose what they wanted to take care of. The most pressing issues we have were loose nails hanging from the walls, ceiling, and protruding from the floors (including our 18 month old's nursery); the steps leading into our house are falling apart; the pipes do not drain properly due to a tree root blocking the pipes in the front yard, so during major rain the garage floods with sewage; the garage door does not close; the lights in the living room and dining room make a continuous buzzing sound. They send contractors out, and the contractors report back to Settle Down, to which Settle Down responds by providing band aid solutions, or by doing nothing. Our dishwasher broke going on a month and a half ago, it filled with stagnant water. It took them a long time to respond to our request to have it repaired. A new dishwasher was given to us, but it was too big to fit in the space. Our neighbor, who is a plumber, tried to install the new dishwasher but no luck. We were told by Settle Down they would reimburse us for paying our neighbor for his work. They claimed to have put a check in the mail, that was two or three weeks ago. No check has arrived. Fast Forwarding to yesterday, we received an email stating that Settle Down would no longer be our property management company. Conveniently, there are plenty of repairs that still need to be made. It seems like Settle Down stole our rent money, and handed the responsibility of the repairs and maintenance to someone else. **TLDR; Settle Down Philadelphia does not respond to emails or phone calls. When they do, they do not resolve the maintenance issues/repairs. They only provide band aid solutions. Problems go unresolved for months. They sent an email on Aug 26th telling us on Sept 1st they would no longer be our property management company. Most of our maintenance issues from when we moved in March are still happening, and no one has taken responsibility. Stay away from Settle Down Philadelphia

Kept me waiting 1/2 hour (in the snow). Thought I should appreciate that he even came out in the…read moresnow. Bait and switch: even though I had confirmed a hour before we were supposed to meet that the pictures were of the actual unit, lo and behold- that unit was no longer available- signed last night- but he had other units he could show me. When I just stared at him, he stuttered he could just leave. He was still yelling something about the great units and deals when I was closing the door behind me.

Billy was fantastic to work with. Their knowledge of the local market was impressive and helped me…read moremake confident, informed decisions throughout the process. He was professional, responsive, and truly had my best interests at heart. I couldn't have asked for a better experience--highly recommend!

I'm surprised I'm the first person to write a review for Colleen because she's AMAZING! If you…read moredon't have time to read the whole entire review below, all you have to know is you will not regret having Colleen help you with your house search. No need to look further. I promise. If you have time, here's our experience with Colleen: My boyfriend and I recently moved from the New York Metro area to Philadelphia for my job. My company's relocation team helped me with finding a trusted Realtor in the Philly area and how fortunate we were it was Colleen who we were paired with! Lucky us! To give a little background, in the past 5 years I've lived in four different states. While it's always fun to think about living in a new city, the worst part of it all is trying to find a place to live - especially in a bigger city like New York and Philadelphia. I was dreading having to look for a new apartment. To compound to the stress, we pretty much only had two weeks to pack our current apartment, find a new place, and move. While we can list out about 100 things that's amazing about Colleen, here are the two which meant the most to us: 1. She is VERY knowledgeable about the Philadelphia area - Since we've never visited Philly, we really had no idea which neighborhood would be a good fit for us. While we were driving around the city, Colleen took time to explain to us the different neighborhoods (Rittenhouse Square area, Society Hill, Washington Square) - what the vibe was like, what restaurants/bars are good, shopping, how to get around, etc. She even drew us an awesome map to follow so we won't forget the areas we were in after we went back to the hotel! It was a great way for us to see if the neighborhoods we were checking the apartments in fit with our lifestyle. We learned so much about the city from her. 2. She gets to know her clients - Since I'm in Marketing, I can't help but say the reason why Colleen is awesome is because she understands the basics of marketing 101. She understands the wants and needs of her clients. She does this by getting to know her clients, and because she made the effort to get to know us she knew what would be a great fit for us. I'd say she probably had 20+ apartments on her yellow paper as options for us to visit on our rental tour (which she contacted the landlord or building to set-up appointments prior to us visiting). Did we visit all of it? Nope. And it's not because she was lazy, it's because after spending time with us she knew what type of apartments and/or neighborhoods were a good fit for us. She prioritized those the places which fit our needs first. The only problem we had after our rental tour was having to pick only ONE place to live! Definitely a good problem to have! Once we finally decided to put in an application in, she made life easier for us by handling the paperwork and more. We went on a tour on Sunday, debated for 2 days which apartment to pick, and by the end of the week we were approved for move-in:) The most painless apartment hunting I've ever had in my life! It's been a month since we moved in and we love where we are. There is no doubt in our minds we would not be as happy as we are if it wasn't for Colleen. I'll recommend her to ANYONE who needs help finding apartments or houses in Philadelphia. Trust me, she will get the job done and you will not regret.

She is best agent I have ever used anywhere. I have bought and sold and rented homes all over the…read morecountry for the last 47 years. She is honest and smart and helpful and always willing to go the extra mile for you!!!! I came back to Philly and the only realtor I wanted was Colleen. Even though o am just renting this time she still put 150% into helping me find the perfect place. She helped me buy and sell my last condo in Philly and I was so happy she was still here.

Had a great experience with JG. We had a number of unusual circumstances and they adapted to our…read moreconstraints and were always polite and professional.

They lie. After contracting to buy a house at 5821 Baltimore Ave and hiring a home inspector, they…read morepromised they would have the gas and water on so the inspection could take place. The day of the inspection, NOTHING. They wouldn't even return calls that day. Since it cost me 750.00, I will complain bitterly about them both online and on my 2 weekly radio shows. FOOLS.