This is a customer service story that happened outside of the business hours.
I would like to personally thank Cassandra Rosalez.
My wallet was stolen out of my purse last Saturday night and after canceling all of my cards and chalking it up as a complete loss I was pleasantly surprised by Marco and Cassandra.
My mother (from another state) received a call from Cassandra who said her friend that works as a garbage man found my wallet. My ID is from out of state so she figured I was visiting and something bad happened to me since it was found in the garbage can, or that I would miss my flight back home without an ID. She googled me and found my mothers telephone number and informed her that herself and Marco, a driver for Flood Brothers had found my wallet. She was so helpful and so sweet when I talked to her.
I am touched by the fact that people can be so concerned with complete strangers. That really touches my heart and I am so appreciative of these two people. They never asked for any rewards in return, and when I tried to give one to Marco he refused and told me Merry Christmas. Thank you again Marco and Cassandra!!!!!!!
Oh and it must be a small world, because I actually work for one of the Flood brothers at another company- and of course I ran into the office to tell him about his amazing employee!! :) read more