There was one little item that I needed to grab before hitting the road and I knew I would find it…read moreat Lowe's. I also knew that it was going to take me some time to find it at Lowe's. No two Lowe's are set up alike. I came in here and aimlessly wondered around looking for the item. Not finding it in the logical location I did what I always do in here. Give up and start to make my way to the front of the store. Almost always, I then end up finding the item I was looking for. I can't explain it, but I always end up finding it after I have given up in here. Good thing to, because finding an associate to help me was nearly impossible and when I did find one, they scattered once they say me walking towards them. Anyway, self checkout and I was out the door.

We placed an order for a wood & wire fence. When the wood & concrete was delivered, he used a…read moreforklift to place the concrete inside the garage. The forklift frame hit our raised garage door and forced it backward. That force broke the guide wire on the door which caused the door to be off-set. The door will not go down completely, now. When it gets to the floor, the door won't complete the cycle and goes back to the top. We called Lowe's about the damage done to the garage before the job was completed. We were asked to send pictures, which we did. The delivery company agreed that the damage needed to be corrected. They said that they had arranged for a contractor to set up the repair. It's been a week with nothing done. Meanwhile, we still can't park our vehicle in the garage. We, again, call Lowe's and they were going to have to get back with us next week/weekend. However, we stopped them and said that this wouldn't work ... they needed to get us a manager now. FIVE people later, we were finally connected to the company that delivered the products and damage to our home. The shipping representative said that she set up the repair with a contractor last week! The shipping representative said, "Since I didn't hear from you, I thought it was taken care of." We assured her that it had not been taken care of. She told us that she would get it settled TODAY, and we would hear back from her today. A person named Laura called us and said she would definitely get something done on it by tomorrow. I will continue this through another post when and if the work is completed. Regardless of who delivered the fencing materials, it was still Lowe's that was responsible for our fencing once we purchased the products. Lowe's should probably follow up on product delivery in order to not get negative reviews.

First off, this is Farmers Co-op and their pace is a little slower than some big box store, but…read morethen even those have some of the same issues if you are not there during normal working hours. The people at the Co-op I've found to be very helpful when you engage with them. The hardware is spread out in different sections that sometime require the assistance of someone who knows the store and again, every time I have ask, someone has taken the time to walk me to the item I'm searching for. I had a big wood shop tool delivered to the Co-op on an 18 wheeler that could not access my mountain property and one of the wear house guys used a fork truck to transfer the machine to my vehicle no questions asked. I doubt you would get that kind of help at a big box store.

Had the absolute best experience at the Lexington location. Sean the logistics manager took…read moreexcellent care of me. Let me know about the warranties on the icon sockets I purchased and helped with sorting out a presale on a tool cart, all while having one of best attitudes I've ever seen in customer service. I never do reviews but this experience deserved one. Will be using this location as often as I can

First review!!! It's harbor freight. Chances are you know that odd tool you are looking for and…read moreyou already know your best chance of finding it is at this place. Most complete tool selection in one spot. Staff knows what they have and are helpful. Best place to buy tools of medium quality for the non professional but sometimes they have high grade kit also.

My husband and I are remodeling our bathroom. We purchased calacatta marble slabs for the double…read morevanity countertop and tub deck. We couldn't find the type of marble we wanted anywhere else. Jim, the owner, pulled out the slabs for us to look at and explained there was one area with a flaw that they would avoid. The crew that came out to create the templates and install was prompt and professional. We had to reschedule a couple of times to coordinate with our cabinet installers, and they were very accommodating. Everything was cut accurately and installed well. Both slabs have a lovely ogee edge. The vanity was cut in one piece with 2 undermount sinks. The tub deck has a seam, but we had to look closely to be able to see it - it's not noticeable at all It turned out beautifully and the price was very reasonable. We're very happy with Premier Stone.

My wife and I are remodeling our kitchen and we purchased our stone counter tops from Premier Stone…read moreFabrication. We had a good experience buying them and the installers did a good job. Our issue is with how they fabricated the pieces together. We went up to the yard and looked at the two slabs with Christian and showed him where we wanted the main pieces cut. All Christian did was put a sticky note on the large slab saying general area of the slab to include the island and sink. There was no outline or template on the slab show to us about exactly where cuts were going to be, especially at the seam. After the installation, my wife came home and noticed the horrible aesthetic appearance of seam in the middle of our sink. The seam is not this issue. The pattern of the pieces that were selected to be put together create are am eyesore. The following day I drove up to Premier Stone Fabrication to speak with Christian about this issue. Instead of trying to help solve the problem he became very condescending towards me telling me he knows that I am emotional even though I did not yell, scream or act foolish. I asked Christian why they didn't cut the two pieces differently and his response was they they tried laying it out differently but this was the best possible option. I never received a phone call during this process saying they are having issues laying out the two pieces to have a congruent look. They never called to say can we flip the side of the slab you want the sink to in order to have a better finish. Instead they cut the slab and installed it in our house. When I told Christian we were not happy with how the seam looks he tells me that it's natural stone and they can't match things and that they do their best. Well if this is their best than they need to change the company name because their was no real fabrication that took place. They had an entire slab to work with and could have easily changed the location of the cuts and contacted us to explain the cuts at the seam and provide customer service. I explained to Christian that if they would have moved the cut 8 inches down on the right hand side of the sink there would be no veins or they could have taken the slab and turned it around 180 degrees and used the other end for the sink and the seam. That piece has no visible veins. His response was it't natural stone and that is what you get. I have asked for the owner of the company to come to my house and look at the job. I will not be making final payment until the owner comes to my home and says he would allow this to be installed in his house and is proud of this craftsmanship from his company. Another issue we have is the slab on the left hand side of the sink is bowed causing a 1/4 gap at the end of the counter. The INSTALLER agreed that the stone was bowed after my cabinet guy, who was present at the time of the installation, showed him with their own level. When I spoke with Christian he assured me stone is flat. I explained to Christian that his installer agreed it was bowed and stated that it's a dirty little secret that stone can come sometimes bow. Christian than told me that we purchased natural stone and that is why we are having these issues. Again, Christian must have forgotten he works for Premier Stone Fabrication. I honestly believe Christian knows it looks terrible but keeps saying its okay because its a the seam and the narrowest part of the countertops. We purchased the last two slabs from that lot of quartzite so getting something that looks congruent may be easy. Please read the google review for how the company responded. Look at all the responses from Christian and the underlying theme ....the customer knew what they were buying and Premier Stone Fabrication did the best possible job they could do. I really hope that the owner is truly concerned about his reputation, the quality of his product at every step of the process and wants to help resolve this issue for us.