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    Lexi Frank Newhall

    5.0 (14 reviews)
    Closed • 9:00 am - 5:00 pm

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    Review Highlights - Lexi Frank Newhall

    “But Lexi's demeanor is so warm, accepting, and relatable that anyone would feel at ease in her presence.”

    Mentioned in 4 reviews

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    Charlie Health

    Charlie Health

    1.3(11 reviews)
    0.5 mi

    My therapist is great. The groups not too sure about or, if…read moreI'm in the right group for my needs The group therapists some aren't all that great. I do find many in the group don't talk and hide all the time. My insurance is covered If I can't make it, they're fine about it. I've never had anyone rude to me. I know they go up to the age of 64 I believe, and I've tried a couple of different groups. The senior group didn't suit me. some of the people are just dull and they just don't participate in the group, which makes things rather boring, I seem to be the only one talking. one of the two of the therapists are nice. I think they should get the group to speak instead being there, hiding and not showing a video.. Or even talking. My actual therapist is great. I called and had to cancel a couple appointments, they're fine with it. They have a make up group on Saturday. I do find that nine hours a week can be a bit much but that's how they do things Time seems to pass fairly fast I'm not sure I'm in the right group I have depression and anxiety and ADHD. Sometimes I feel like I'm the only one there, i'd prefer a proper group therapy with actual people in a room, like they do in AA meetings. I think that would be more helpful, I can't find any groups like that where I live. Overall all they seem good, good staff.

    We were extremely disappointed with our experience with Charlie Health…read more They had us stay up late and spend almost 2 hours completing an intake assessment, only to tell us at the very end that they did not have any therapists available for the next three weeks and therefore could not accommodate us within the appropriate treatment timeframe. What makes this even more frustrating is that Charlie Health advertises immediate availability, intake in as little as 24 hours, and says there is no waitlist. Their own website says that after the intake assessment, patients are matched with a group cohort and individual therapist. If there was no therapist available within the necessary timeframe, that should have been determined BEFORE making us sit through a nearly two-hour intake. At the very least, we should have been told about the three-week wait before investing that much time in the process. When someone is reaching out for mental health treatment, wasting two hours only to tell them at the end that you cannot actually provide treatment is incredibly frustrating. Id give this 0 stars if possible. Footnote: The individual that did our intake was very pleasant and easy to talk to, and I don't think is to blame for this experience.

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    Charlie Health - There broken promise

    There broken promise

    Charlie Health
    Charlie Health

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    Lexi Frank Newhall - c_and_mh - Updated September 2026

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