Water started coming down the siding outside in my porch. I had Handyman construction check it out…read moreand install some gutter guards in the process. But a few months later it started up again. I gave them a call and they stopped by and seems to have figured it out this time. They could've ditched me but they didn't and shows they care about the customer and their work.

I have no idea how they conduct their business, all i know is that the driver was text/using his…read morephone for the entire 25 minutes I was stuck behind him, driving very wrestles, not driving until he got honked at at lights, clogging up traffic, and swerving all over. There's a time and a place to text and that's not the time or place.

Have taken several area rugs to them for cleaning. Excellent job. Very good value. Service was…read morepriced very reasonably.

I had a terrible experience. My contractor ordered the flooring through Abbey of Prince Frederick…read more We took samples home and looked at the installed flooring photos on the webpage and even bought 2 boxes in advance to lay out and make sure we loved it and we did! So we purchased $15,000 worth of the flooring for our basement. But when the flooring came in, I noticed many large black knots and color variations that were not there on the samples, on the website photos or on the 2 boxes we ordered in advance. I was very convinced the flooring may have been mislabeled somehow. I called and messaged Abbey flooring for 2 days with no response. Finally, the rep who sold us the floors messaged me back that she will not deal with me & to speak to my installer. I asked the rep to please call me and she refused and continued to screen my calls. This was unacceptable as I had already paid in full. I had major anxiety during the time period she refused to take my call which was extremely upsetting and overwhelming. I was out of state so I had to drive 3 hours home to the flooring store because she refused my calls. When I got there I demanded that she not ignore me and to help me. My husband and I work very hard and saved for years for this project which she treated like it was nothing. The photos speak for themselves, the amount of variation is surprising and a good flooring company would have tried to help the customer and advocate for them. She refused to speak to me and asked me to leave the store immediately as another customer could hear me pleading with her to do the right thing. So of course when I was asked to leave, I left. I ended up having to do her job and go straight to the floor manufacturer to speak to upper management to try and find someone, anyone who would help me. The stress from this ordeal has been immense. I lost sleep, I spent hours upon hours researching, calling numbers for manufacturers and trying to find a person willing to help. After the big ordeal, I even decided to be a better person and to message the representative. I apologized for my demeanor, being angry (although that came from being ignored and having to drive 3 hours to the store for her to acknowledge me), and I asked her to please work with me amicably to reach a solution that would be agreeable to all. I asked her to let cooler heads prevail and try to work this out for a win-win situation. She once again ignored my attempt to extend an olive branch and try to reach mutual respect & she failed to respond to me in any way. I would NEVER recommend anyone to put their trust, their funds and their business with this company. Please do yourself and your family a favor and don't get involved with this company . I've heard that they have done good business for people in the past and that's fine and good when everything goes well and a company does a good job. But what truly matters is when things go wrong, how they manage to handle those situations. In this case, they handled everything really poorly and rather than try to work with a customer so that everybody can be happy and satisfied at the end of the day, they would rather draw a line in the sand, take a hard stance and lose a customer for life. I tried very hard to tell myself that this manager may be having personal issues or things outside of work which caused her to treat us this way, but even when I went back to try and work towards a good outcome, she refused. I think it's important for people to know that this is what will happen if something goes wrong, if they try to get answers, and if they get upset and angry that they are being ignored. We will now be purchasing the flooring for the remainder of our home through another flooring company locally who has an outstanding reputation for customer service and was very sympathetic to what we have been through with Abbey Flooring. The first photo is the website photo of the flooring. The second photo are 2 boxes we purchased in advance and laid out to ensure minimal knots or dark spots. The third picture is the flooring that we received.

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Yelp! rocks again! - Yelp! has done well for home service contractors 3 out of 3 previous times, so…read morewhen I finally got around to doing much-needed flooring, I turned to Yelp!, found three highly-rated flooring companies with consistently legitimate favorable-to-stellar reviews (I disregard reviews from Yelpers with only one or two reviews). As mom and dad always stressed, I always get at least three estimates/bids. The visit and estimates - I contacted all three flooring companies within a two-day period, mid-last-week. All got back within one or two days, but Melvin actually responded and came out same day. All three had good service on the estimate, offering suggestions here and there and so although I gave the edge to Melvin I was waiting on prices. Early the next week I received the three estimates and two were within $200 of each other, the third was $2,200 higher with no difference in materials or anything else on the detailed estimate. All three did a great job of detailing the work to be done and that made it easy to choose... to choose Melvin. The job - Melvin started the work last Friday, with two of his two-man teams working all day. Saturday and Monday one team worked all day. Tuesday and today they finished up. One team includes his brother, Milton, who did some fine craftsmanship work (see pics). Every day, the floor specialists were very special, great attitudes, polite, protected everywhere with plastic, moved my furniture gently, etc. They were perfect, it's not easy to get a skilled craftsman who also cares about the customer and customer service with a great, personable attitude. The job included four rooms and stairs: 1. Replace 26-year old vinyl floor in kitchen with faux-marble luxury vinyl. 2. Refinish oak hardwood in living room, family room, hallway and pine stairs - one coat of stain and two coats of oil-based polyurethane (Melvin explained during the estimate that although oil-based requires drying overnight/longer time, my 72-year-old hardwood floors deserve/need oil-based because water-based in not as gentle on brittle wood). Paint the stair risers white. The results - the clean-up was meticulously done and they refused to accept payment until after I assured them everything was perfect. Best part of it was I could tell they really cared about making me happy. See the pics. The darkish color on the stairs is just a photo/lighting anomaly as is the red color on the floors in the family room. THANK YOU, Melvin, for running such an amazing small flooring business. I will be calling when we get to the bedroom floor refinishing. Thanks to everyone on your teams for a job really well done!

Great pricing... efficient!…read more At the time, they bought the flooring samples to my husband and I. Quick pick, agreed on the price, and the timeline. And everything was great and beautiful!!! Definitely going to go back to complete the upstairs.

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

This team does incredible work. They made a 40 year old oak floor look LIKE NEW. I highly recommend…read morethem for your wood repair needs and im sure they do great on installs as well.

From the owner: Here, at Accent Floors Inc, we have the answers to all of your questions. We are excited to help…read moreyou turn your house into the home of your dreams! Our prices are affordable and reasonable so, if an issue with your budget ever comes up, we will work together to come up with an appropriate option for your situation. We will always offer you the best, most appropriate prices possible and we always do what is in the best interest of each customer. The efforts of our loyal crew members have proven to go above and beyond any expectations that you may have for such service. Accent Floors Inc has the most valuable, trustworthy team of employees to be found. If it werent for our trusted associates, the reputation of our business would not be what it is today. We pride ourselves on our honesty and integrity and we always put your needs first.

They have carpeted our home in Owings and installed hardwood floors on our rental property. Very…read moreprofessional work for reasonable price.

Atlas has installed all my wood floors and carpets. Outstanding quality and service. Highly…read morerecommend!!