As a first-time homebuyer, I purchased a 1,501 sq. ft. new construction home on Pioneer Dr. and…read morepaid a total package price of $963 for a full home inspection. The package included a Base New Construction Home Inspection, a Sewer Scope Camera Inspection, a Drone Roof Inspection, and Thermal Imaging. The initial inspection was excellent, with clear videos, photos, and orange markers that helped me understand everything perfectly. I trusted them completely, which is why I scheduled a Follow-Up Re-Inspection ($175) with them and agreed to pay by check, I was satisfied with Joshua's work who did the first inspection showing the exposed wires, and the Black Widow living in the garage.
However, I have serious questions regarding how my re-inspection was handled by Robert only showing photos only showing minor stuff from the doors opposed to showing the serious things, and I would like to ask for opinions from other homeowners or professionals.
Here is the timeline of my experience:
22nd: Re-inspection Day. The inspector arrived 15 minutes late. I expected a thorough report showing before-and-after photo comparisons to prove that the initial defects--such as water pressure, electrical wiring issues, paint defects, and a venomous spider found in the garage--had been properly fixed by the builder. Unfortunately, there were no before-and-after comparisons provided in the final report. Instead, the inspector just casually looked around and told me, "Everything is good." When we discovered two small spiders during the walk-through, the inspector brushed it off lightly. This prompted the builder, who was present, to make excuses by saying, "There are spiders everywhere anyway," completely dismissing my request for professional pest control for the venomous spider issue.
23rd: Builder Orientation Day.
27th (Monday): Closing Day (Final payment made).
28th: Received the keys.
29th: Moved into the new home.
In the end, the re-inspection report I received only contains:
Six photos of newly discovered defects that we found together during the walk-through.
One photo of the ceiling insulation construction, which I specifically had to ask him to send again.
That is the entire report. Is this how a standard re-inspection is typically conducted in the US? I paid for a professional's eyes and expertise to protect my safety before closing, but without any before-and-after documentation, it is hard to know what was actually checked. I am sharing my honest experience to see if this is normal.