Everyone is patient and kind, they are thorough and super helpful. I've been there for 10 years and…read morehave always been treated consistently kindness. Excellent care. I only have gratitude and no complaints.

On today, April 28, 2026, I took my mother to the Neurology Group to obtain a copy of her medical…read morerecords and specifically an MRA and MRI conducted at the behest of a doctor with the Neurology Group. Office personnel, Brittany, refused to provide this information, indicating that the information would be shared with my mother in June 2026. This is a violation of HIPAA, the conduct required for doctors pursuant to the CA Medical Board and her rights as a patient. Despite explaining to Brittany that this information was needed so that it could be shared with my mother's other treating doctors, Brittany refused. The medical doctors with this group (Faisal, Zhang, others) seem to be billing the insurance company without providing patients with necessary test results so that patients can advocate for themselves and their medical needs. Waiting until June to receive test results done in April could be too late and could result in an unnecessary delay in medical treatment. I am going to have to file a complaint with the CA medical board against the medical group and I'd advise any person considering using this group's doctors for medical care to think twice because they are effectively delaying my mother learning about an acute diagnosis (acute frequent strokes) which could result in a negative outcome. I will be finding another neurologist for my mother ASAP. STAY FAR AWAY FROM Dr. Bhupat Desai (agent for service of process), Dr. Qazi Faisal (president of the Neurology Group), and the Neurology Group's doctors.

Their customer service skills are horrible , I'm only referring to the intake of paperwork person…read more I need to look more into this and see if I'm able to speak to someone who cares. I feel uncomfortable putting the colleague on blast but I need to let management know my concerns.

I came to an appointment with my girlfriend and it is such a long wait. We got here a bit early and…read morefilled out the paper work and two individuals came in after and our appointment was at 11:30 others walked in at 11:45-50 ish and they were taken in way before us. I get the elderly need attention but that's why you Make appointments so you don't have to wait forever to see the doctor. Such a pain here. Nurses having side conversations when they should be taking in patients they should have more doctors not nurses.

Dr. Shah is such a caring, friendly, knowledgeable physician. My mom and I have been seeing her for…read moreyears and I highly recommend her. She has been administering Botox shots on my mother and it works wonders in preventing her headaches. See Dr. Shah for your neurological needs!

This is the first medical office that my wife and I went to where the staff was very professional…read moreand nice . Many offices now and days the staff will be having conversations amongst themselves laughing really hard cursing and talking about the weekend or where they are going which is unreal especially when you are sitting there in pain while they are doin so very unprofessional . Don't get me wrong it nice to have conversation but be sensitive to where people are at . This office staff is the best thank you I forgot the medical staff such as the DR, PA and the assistant are amazing i had a bad experience from another place which put me in the hospital for 3 days . Dr Michael is amazing

From the owner: ProVascularMD provides treatment for varicose veins, venous insufficiency, peripheral artery…read moredisease, vascular ulcers, diabetic neuropathy, and benign prostatic hyperplasia in Beverly Hills, Montclair, Apple Valley, and East Los Angeles. The vascular doctors and vein specialists at this vascular and vein center specialize in modern, minimally invasive treatment methods, including vein ablation, stenting, limb salvage, wound care, spinal cord stimulation, prostate artery embolization, and more. ProVascularMD is led by Dr. Michael Lalezarian, a double-board certified Vascular and Interventional Radiologist. Dr. Lalezarian is a committed partner in the battle against the devastating consequences of debilitating vascular conditions.

To begin, I would like to clarify that this rating does not apply to everyone in the office…read more However, it does specifically pertain to Dr. Zhang and her receptionist(s). On August 20th, we attended our scheduled appointment. During this visit, we emphasized to both the neurologist and her receptionists the critical importance of having certain medical documents signed and promptly sent to the DMV, as the matter was extremely time-sensitive. As of today, September 26, 2024, at 1:30 PM, the issue has finally been resolved. However, it took a total of one month and six days for the office to complete the medical clearance for my wife and submit the required documents to the DMV. Throughout this process, we were told on four separate occasions that the documents had been faxed to two different numbers, and twice that they were sent via email. Unfortunately, none of these attempts were successful. Ultimately, it took a formal complaint to upper management and an email sent from my own account to finally get the documents delivered. Additionally, my wife had to physically visit the office in person to request the documents herself before returning home, where I had to step in and send them via email. Q

Not very good bed side manner. Told my daughter it was all in her head. Which was not true. Got…read moreanother doctor. Hear he retired but don't know. He should and not tell kids such things.

The office staff does not care about the patients ,EXTREMELY rude,make hard to get prescriptions.Do…read morenot call back. The Doctor is good ,the office staff is Horrible.

Dr. Ali's office is located across from San Antonio Hospital in a newer tall building. Parking was…read moreplenty. It was easy to find his office on the first floor. The office staff are OK in person. They were helpful when I called about a question. Dr. Ali is amazing! He is very friendly. I'm a nurse. He was not rushed. He answered my questions. My dad is having memory issues consistent with age. He is very thorough and did not miss anything. I am confident in his skill as a neurologist.

Terrible billing department. Poor customer service…read more They charged my debit card three times - it should have only been one transaction. And THEN they sent me another bill in the mail... for the same transaction that I just paid! (And was charged 3 times) I spoke with the billing department on the phone, who promised to resolve the issue. I even sent her screenshots of where my account was charged 3 times. About two months later, I have received ANOTHER bill from them - for the same damn thing! Phone calls and texts go unanswered. Avoid this place like the GD plague!

Made an appointment two months in advance ( soonest available) show up and they did not create an…read moreappointment for me and proceeded to inform me I can set up a new appointment for 3 months from now. What a joke. Go work somewhere more fitting for your kick back attitude. Wasted months of my own time trying to get into the doctors to deal with physical daily pain just to be disregarded. Zero zero zero trust in the staff. I'd comment on the doctor if I would have been allowed to be seen. Avoid like the plague.

Dr Desai himself is a very nice doctor with good bedside manner. However, a doctors business…read moreoffice is only as good as his staff which is why I rate with a "1". If I could give a lower rating I SO would. So let me enlighten you on what to expected: -Get placed on ETERNAL hold for well over 20-30 minutes at a time then conveniently get disconnected - No communications, help or questions answered since literally no one answers the phone at 909-982-2719. - on the rare occasion you get through and attempt to speak to Christina the office manager or Michelle who is Dr Desai's assistant, you only get to leave a message and NEVER get a call back! I really feel for the elderly by themselves and for those who are unable to advocate for themselves because this system is clearly broken and no one seems to care!

Dr. Bhupat Desai is a neurologist and is connected to The Neurology Group, Inc. located at 2895 N…read more Towne Avenue, Pomona, California. First, Dr. Desai, in my experience, is the worst doctor whom I have ever been involved with. I have a peripheral neuropathy that causes tingling in my two legs and numbness on my feet at night while I am asleep. First time I saw him, he had his assistant performed some kind of testings. Then, he told me to schedule another visit, which I thought would be to discuss the results of all the tests performed. On my second visit, he just asked me lhow feel about my neuropathy and my response was I still have the tingling on my legs and numbness on my feet at night while I was asleep. He them told me to continue on my medication, which by the way, was initially prescribed by my family doctor before I even saw him for this problem. Up to now, I did not know the results of all the tests that this doctor performed. The Neurology Group, Inc. is the worst group, in my opinion, that I ever was told to visit. To call for an appointment, it will take almost 15 to 20 minutes before someone answers the phone. Their excuses were having lots of calls. The waiting room was small and always crowded. The parking lot is small as well and one has to park on the side street. At the present time, I found another neurologist at Loma Linda Hospital.