I just want to say upfront that I haven't been in this store yet, but if I do go, I'll update this review should any aspect of their business deserve higher ratings. This review is based on their customer service that I just experienced on the phone. I called this store (as I don't live really close) to ask if they carried the 501 jeans that are made in the USA. The person who answered the phone acted so confused by this simple question. Then, without even telling me she is going to check, she sets the phone down (but I can still hear what she's saying to another employee) and asks another employee my question by adding "I don't know what the heck this woman's talking about, made in the USA?" She seems either totally confused concerning English grammar or else completely unaware that Levi's makes some jeans in the U.S. She keeps saying "I don't know what this women is talking about" in a very annoyed tone. When she picks up the phone again, I inform her that some of the 501 jeans are made in the USA and could someone please check if they carry those ones. She responds that they carry 501 jeans but I again have to tell her that some are made in the U.S. and some aren't, so could someone please check as I don't want to drive 45 min and find out that they don't have them. She sends someone to check and then a few minutes later picks up the phone and says "The 501 jeans here are made all over the country". Okay, so they are made here in the USA? What do you mean by all over the country? She then replies, "They're made in Turkey". Turkey is not in this country. Really confused, this person was definitely a native English speaker. Terrible service. read more