dr.saya has keep me alive over 10 years, i can not say enough good things about him. :)read more

Dr Saya is an incredible cardiologist! He is extremely knowledgeable and kind, he takes time with…read morehis patients listening to your concerns. He clearly explains what's going on and discusses the treatment plans. The office staff and nurses are wonderful!

First appointment was brief & very generic. Uploaded documents on the portal for review. Over a…read moremonth now and no response. Received a bill and can't get any response from anyone in the office. Messages not replied to, ever. They recommended tests even after test results were provided from 60 days prior. I feel it was merely to charge the insurance for another unnecessary procedure. Won't ever return to this place.

Dr Patel, though conscientious and thorough, works for Heartplace which has few openings in their…read moreschedule for testing and procedures. Heartplace staff, Nurse Practioner Tiffany, are poor communicators, staff do not pick up phone calls. Scheduling staff delays submitting essential paperwork, does not have openings but weeks after test or procedure is deemed necessary, to schedule for serious tests nor for follow up appointments with doctor. July 1 saw cardiologist, Dr Patel with HeartPlace Mansfield for heart murmurs. Told me she found two heart murmurs, and abnormal results of cardiogram. Said we needed echocardiogram and nuclear stress test to determine seriousness and intervention needed. Dr nor staff explained that we needed to call the scheduling department for first test. July 9 was soonest could get on HeartPlace's schedule for first test, echocardiogram. Then 4 weeks from news of abnormal cardiac results - to wait to be put in the schedule to get definitive test which determined severity and cause. July 7-10 Insurance Supervisor called HeartPlace Bedford and Mansfield scheduling and was told preauthorization for nuclear stress test had not been submitted. July 7-12 Scheduling initially gave me date of July 22 but then said, because the prior authorization had not been sent, moved it to July 28! July 28 was soonest I could get nuclear stress test, because the staff member waited to complete preauthorization for 8 -10 days! Insurance approved it within 1 day of receiving authorization. 2 more weeks to find opening in HeartPlace schedule. Aug 6, was soonest Dr Patel office could schedule an appointment to explain results of Nuclear Stress Test. But it was her Nurse Practioner, Tiffany, in 10-15 minutes, who was designated to verbally deliver that an angiogram was needed and possibly stents. The 2 pages of test results we saw in the portal were charts and majority medical terms, not easily comprehended. They required explanation and a visual to follow. She did not Indicate, in that short time, what in the results would lead a doctor to conclude that the results showed "high risk," and that an angiogram and possible stents would be necessary. My husband, a medical professional, said she used term "angioplasty" and said to me "you do not have heart murmurs." Yet 2 heart murmurs were repeated on my chart in several places! Later that day, we requested Dr Patel call to explain results. And we paid for another appointment, with Dr Patel, which could be scheduled in another 2 days. Aug 8 Had videoconference with Dr Patel who explained what, in the test results, signified need for angiogram and possible stents. Told us the actual results what in 3 areas of results showed "serious, high risk" problems. Aug 11 Called Insurance and they called Heartplace. Heartplace scheduling later called and said that no preauthorization had been sent, Lisa was working on it. Insurance representative said that upon receiving it, they will expedite approval for the procedure. August 12, fifteen days after nuclear stress test (July 28) which showed "serious, high risk" heart problems; And 6 days after Aug 6, being told of need for angiogram am again WAITING for Heartplace scheduler to get preauthorization sent in - so can have intervention for high risk problems.

Cardiology Partners is where my cardiologist is partnered with. Dr. Alan Taylor is one of the most…read morewonderful health professionals I've ever worked with. The staff at Cardiology Partners is FANTASTIC! They are al so caring and helpful. They take care of their patients with care and sincerity. I will be a life-long patient. Recently, they are working on my legs performing ablations to help with eliminating a lot of fluid buildup.

I am a Hispanic professional who has an accent. Dr. James A Richardson an older Caucasian doctor at…read morethis facility, went in to letting me know he was against what was going on at the border. I told him I was not familiar as I didn't watch much TV. He asked how I got here and where I lived I told him I lived off of 287 and Eden Rd to which his response was oh, on the trailer park!! I find it offensive that he assumed I live in a trailer park and that he went in to telling me what he thinks of immigrants and how they don't follow the system. He spoke to me about the reason why I was there for no more than 5 minutes to then, talk about race, immigration and my accent for over 25 minutes. He was sure to ask where my son was going to high school and to question on his abilities to get in to College. The only reason i did not slap him is because I will not allow him to insult me and I will not get down to his level. If you are a minority or if you are against racism, please do not go there, he was disrespectful and ignorant. What a shame for my community. I will make sure I let the Dr. Who referred me to him know how unprofessional he is so he does not get any more referrals.

Incredible cardiologist!! Patient for 10 years, Dr Saya is up on all the latest changes. He's very…read morekind and takes time to explain all issues with my heart. You can't go wrong seeing Dr Saya!

While I absolutely love Dr. Saya, I am disappointed in the quality of care I received from this…read moreoffice recently when I needed my beta blocker prescription renewed. I was told I could not get another refill until I saw the doctor again because it has been over a year since my last visit, which I understand is due to policy and standards. I am going through financial hardship and cannot afford to see the doctor again but needed a refill because I was down to my last four pills. I do not have $100 a month I can pay for the payment plan that was offered and when I asked if I could apply my new insurance to help cover my past due balance I was told "no". The person on the phone I spoke with hung up the phone in my ear when I told them I would call back later when I had things figured out. Not even a "goodbye" or a "thank you". It is very dangerous to suddenly go off a beta blocker and I am thankful I was able to find a third party service that was able to refill my medication before my bottle ran out. I was hoping the office would be understanding of my situation and at least offer a 30-day refill until I could come up with the money to see them again. As for the doctor himself, he is amazing. I hate to give his practice two stars but the office would do well to undergo some training in how to deal with patients who may be struggling financially instead of giving them the cold shoulder.