I cannot recommend Ken enough. I reached out to him after weeks of dealing with Progressive over the total loss of my 4Runner and feeling like I was constantly getting different answers, changing numbers, and being pushed toward a settlement that did not accurately reflect the value of my vehicle.
From the beginning, Ken was incredibly easy to work with. He listened to what had happened, explained the appraisal process in a way that actually made sense, and took the time to properly account for my vehicle and the things Progressive had overlooked. Most importantly, he advocated for me when I felt like I was fighting a huge insurance company by myself.
Ken successfully got the value of my 4Runner increased, but what impressed me even more was that his support didn't end once the appraisal was completed. He has continued to answer my questions and help me navigate Progressive and the final settlement process.
After everything I had gone through with this claim, having someone knowledgeable in my corner who genuinely cared about getting a fair outcome made such a difference. Ken didn't let Progressive steamroll me, and I am incredibly grateful I found him.
If you're dealing with a total loss and feel like your insurance company is undervaluing your vehicle, call Ken. Seriously. Having someone who knows this process and is willing to stand up for you is worth every penny.
Thank you, Ken, for not only getting me a better and fairer value for my 4Runner, but for continuing to have my back through the entire process. read more