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    Level up Beyond Beauty

    5.0 (4 reviews)

    Services - Level up Beyond Beauty

    Applying hair extensions

    Haircut

    Hair styling

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    2 months ago

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    5 days ago

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    1 year ago

    she took me in last minute and did a fantastic job in my sew in and the hair was amazing !

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    2 years ago

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    Ten Friends Blow Dry & Style House - So many Davines products!

    Ten Friends Blow Dry & Style House

    3.9(32 reviews)
    4.4 km
    •$$$$

    I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

    I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

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    Ten Friends Blow Dry & Style House
    Ten Friends Blow Dry & Style House
    Ten Friends Blow Dry & Style House

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    Level up Beyond Beauty - hair_extensions - Updated October 2026

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