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Level up Beyond Beauty

5.0 (1 review)

Services - Level up Beyond Beauty

Blowout

Haircut

Applying hair extensions

2 More Services

Hair extension services

Hair styling

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1 year ago

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Ten Friends Blow Dry & Style House - All the Davines products you could ever want!

Ten Friends Blow Dry & Style House

3.9(32 reviews)
4.4 km
$$$$

I love coming into Ten Friends! The vibes are always positive when you walk in the door. When I…read moreknow I have a special event, this is the first appointment I book. Some days I just don't want to do my hair and know they can do it better. Whichever the case, I know I will be well taken care of by the Stylists here. I have tight curly hair and I don't trust it to just anyone, but Sara and Francesca always make my hair feel great and look fantastic. I cannot say enough good things about the Cezanne treatment! I've had many keratin treatments but this one lasts and leaves my hair feeling healthier than ever! Highly recommend!

I have been a loyal customer at Ten Friends salon for quite some time now. I had some prepaid…read moreservices remaining and use them as my schedule permits. Unfortunately, my recent experiences have been very disappointing. During my previous visit, the receptionist, Briana, tried to charge me an additional $15 "for the thickness" of my hair without giving me any prior notice. My ethnic full hair has never  been an issue in prior visits. When I questioned it, she changed her explanation to say it was because my blowout took longer than 45 minutes. I pointed out the inconsistency and suggested that if time was the issue, next visit I will come with my hair fully washed. To give the stylist enough time to blowout my hair in the 45 minute block.  At my recent visit on Friday August 29th, I did exactly that. I arrived on time with my hair washed and wet. No one mentioned any extra charges when I checked in or checked out. Yet, when I reviewed my credit card statement two days later, I discovered a $15 charge. I called to question it because I honestly thought there had have been a mistake.  Briana told me that coming in with wet washed hair "is not part of their services" and that despite my appointment taking only 43 minutes, she still charged me. The other service is to come in with already dry hair and style it. I requested to speak with the manager and was told she was on maternity leave and she was in charge. Briana also stated she would reach out to manager Lindsey.  Not even 5 minutes later she called back stating that they would not be refunding me, even though the charge was never disclosed to me or authorized by me. This is unacceptable to take advantage of a customer.  This feels like deceptive trade practice. Charging customers after the fact without notification or consent. I am essentially losing the value of services I already paid for, since my hair is "thick" mind you my hair is not curly just wavy and full. Making it easier on the stylist and not using their shampoo/conditioner. One of the best parts of getting your hair styled is the wash. There is no reason for the receptionist to change the experience.  To be clear, the stylist did a wonderful job on my hair. However, the way this location handles charges, adds arbitrary fees, and refuses to resolve disputes is not good business or good customer service. I chose to forfeit the last two services I had remaining rather than return to a place that I no longer trust. Again losing money for lack of customer service.  Beware of hidden fees and deceptive trade practices here. They pick and choose when to apply extra charges, and it feels like they're trying to take advantage of customers.

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Ten Friends Blow Dry & Style House - So many Davines products!

So many Davines products!

Ten Friends Blow Dry & Style House
Ten Friends Blow Dry & Style House

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Drybar - Highland - Products, Flowers, Counter

Drybar - Highland

4.0(9 reviews)
68.5 km

I love this Dry Bar location and my stylist, Kiana! Parking is always easy, the shop is bright,…read morespotless, and welcoming and the movies are always on point. Most importantly, I adore Kiana. She is a gifted stylist with all hair, but she is an expert with curly, thick and textured hair. Keiana's blowouts will last 10-14 days (sometimes longer) if you wrap them up a night (iykyk). Keiana works wonders with my daughter's 4C hair, which makes mom and daughter happy. I bring products that I know work well with our hair and get great results! Two Thumbs up for Dry Bar Highland and Kiana!

Dishonest and bad business I was completely dissatisfied…read morewith DryBar Scherville, IN. The first time we went my 17-year-old daughter wanted a silk press for her hair. We went because they were offering a first timers discount. Her hair was pressed straight it looked nice and 2 hours later it was a big poof and her scalp was seriously dry with flakes. A few weeks later she wanted to try it again because she liked how it looked when it was straight and we needed something quick for an event. She went in and spoke to someone about it and came back to tell me they had a membership which would make it cheaper. I informed her I did not want her to get in a long contract with anyone because of her age and if the second time was like the first it would be a waste of money. She went in and informed them of my concerns and came back and asked me to call. (I was unable to walk because of a fractured hip otherwise would have gone in). I called and was told that she could cancel at any time there was no minimum time for the membership. She (again 17) signed up and the second time was a different stylist with the same results. A week later she tried to cancel and was told she had to keep the membership for 3 months. I was upset because that was not what I was told. She ended up paying for another 2 months. Because she paid, I wanted to make sure that she got what she paid for. Today she went for one of the credits they did her hair she came out and said they now said she had to use both credits because of the thickness of her hair. She had the same thickness the first 2 times but because they don't want to do right, they told her at checkout she had to use both credits. $90 to shampoo, blow-dry and straighten her hair, if we paid the regular price, it would not have been $90 it had never been more because of the thickness of her hair. Bad business. Then when I called to speak someone, it keeps going to voicemail, but she said there are receptionist in there they let the phone ring and go to voicemail then call you back. I don't like bad business. I am going to review them on every site I can because this is bad business and they are double charging her because she is no longer coming back but she has the credits. Bad business and dishonest for sure.

Level up Beyond Beauty - hair_extensions - Updated May 2026

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