Let me first say that this review is long over due and my first Yelp review!
I have had 2-3 excellent experiences in the last 6 months that has prompted me to sign up and give credit where credit is due. I wanted to start with Level One.
I have used this company twice in the last 3 months and both experiences exceeded all expectations.
The first time I hired Level One was to help me install a 7ft x 5ft 100lb piece of art made out of metal, resin and wood. I set up an appointment to have them come a few hours after the piece was set to arrive from the UK. Allan arrived early after I had called and let him know the piece arrived early and was just sitting outside my townhouse in the carport. FedEx Freight refused to help me get the piece inside and left me on my own to deal with the consequences of this enormous piece of art crated in what was probably a 100lb wood crate.
Alan arrived to save the day and said it wouldn't be a problem at all helping me to not only install the piece, but get it safely inside my house.
We got to work outside un-crating the work and creating a game plan for getting it upstairs and inside. I am quit sure they would have sent two people to help had they known they actually had to move the piece of art and not just install it.
After we began to pick the piece up and move it in, the work started falling out of its frame. Alan realized how serious the situation was with a 5 figure piece of art about to fall out of the frame and on the fly grabbed his drill and screws and literally re-mounted it in the frame, outside. He took extreme care to ensure it was secure and properly put back into the frame. I can not even imagine the outcome had I been trying to move this with friends or "some moving company."
We got it inside and installed with out incident after that and he worked to mount it to the wall exactly where I wanted it, but also giving me guidance of where it would look best, relative to the pieces it was sharing a wall with. He also re-hung those pieces so that everything was properly aligned.
Alan was extremely professional, and incredibly nice to chat with. He was efficient and did the job perfectly. The number one thing I can say about Allan here is that I felt 100% at ease letting him handle my art.
This is coming from someone who will get nervous letting someone even look at their art. It's all high value stuff, that will often be re-sold at any time so it is critical all pieces remain in mint condition. He was so incredibly careful and understood the both intrinsic and extrinsic value of the works.
Having felt so comfortable with Allen and the amazing job he did the first time, when it came time for me to move 3 months later I knew right away who I wanted to help with my 20 framed pieces the mammoth 100lb piece and another very awkward wood cut-out type work.
Allan and Nick helped out on the first three quarters of the project, while Eric the owner finished the install. Again I just can't say enough good things about all three of them. They are just so careful and detail oriented about their job it's amazing. I felt at complete ease while they were transporting and installing an extremely high value amount of art. Every piece was wrapped and protected for the move and arrived in perfect condition to the new location. They also installed it all, which was a great experience itself.
They are true artists when it comes to installation. I gave them a bit of guidance of what pieces I would like in what rooms, but I left it up to them to decide where they went based on size and shape. The end result was phenomenal; everything perfectly straight, on the wall in a place where it fits properly and looks good with the other art in the area.
As I mentioned Eric the owner finished the install and it was great to chat with him about art and his business. Eric truly cares about the service he offers, which is clearly reflected by Allan and Nick's execution and work ethic. If you didn't know Eric was the owner, one would think either Allan or Nick were the owner, as they take complete ownership over the project and want to make sure the end result is a good as possible.
If you are looking for someone to handle your art in any manner; install, transport, getting it ready for storage, Level One are the people to call. You will not be disappointed by the service or results. The price is incredibly reasonable for the service they are offering as well. You spend all that money on the art and framing, spend a bit more and get it installed properly. Eric, Allan and Nick are not just art installers, they are piece of mind providers. That is the real service here. Thanks Guys! read more