A great 2nd generation run neighborhood repair & maintenance shop. they have all the same…read morecomputerized information that the dealers have except at a reasonable cost & more personable

This is a great shop. Solid work. Honest and professional all the way!!! Everyone needs a great…read moremechanic shop. This is it. Reminds me of Scotty Kilmer. And that's an awesome compliment.

Long Appreciation Post…read more A couple weeks ago, I was rear ended on 91 by a hit and run driver who did not brake for the stopped traffic. I am extremely grateful for my Ford Explorer for keeping me safe and being able to walk away without injury. In need of a whole new back end of my Explorer, I chose Johnson's Auto Body in Tolland to repair my car because of a positive referral. I cannot express HOW INCREDIBLE they were!!! Renee, who works the office, was AN ABSOLUTE ANGEL and walked me through the entire process. She was genuinely empathtic and consistently reassured me that "I, and my Explorer, are in very good hands" and that "I was going to get it back and it'll look like nothing ever happened." She sent me a text message every day with an update on the car, insurance or just to see how I was doing and feeling. Sure enough, I got my Explorer back and it looks PERFECT!! If you are ever in need of any body work, PLEASE consider this amazing, small business. I can't speak highly enough of them and I deeply appreciate their true, genuine commitment to not just my Explorer...but to ME!

They're expensive. The customer service is below average. The work done could be better. My…read morerecommendation - don't go here.

I have been going to Small Town Auto for years. Their staff are always pleasant, they do good,…read morehonest work and their prices are reasonable. Thanks guys! E. Sweeney

Small Town Auto helped me out today with my heat shield. The mechanics were very knowledgeable as…read morewas Michelle on the desk. Nowadays, as a woman going in for service, its easy to feel vulnerable but everyone at Small Town was great. I highly recommend them.

My husband does a lot of our car work so we didn't have a 'go-to' garage. When I asked my mom…read morewhere she took her car she mentioned that she's been bringing cars to Showroom for many many years. Mom's been happy with their work for years, and now I'm happy with it as well. I had to recently have some work done to my father-in-law's car and it took a little bit of time to get the first appointment in (just under 2 weeks) so that wasn't an issue. We had questions about replacing the coils, should we replace all 8, should we test and only replace the bad ones, could I buy the parts somewhere else if I found them cheaper. They answered every question and talked through the options with me. In the end, we did all the spark plugs and they tested the coils and replaced the single bad one they found. We made another appointment and brought the car back to have the passenger window repaired a few weeks later. We'll definitely continue to bring work here. Megan does all the phone and desk stuff and she's knowledgeable, courteous, and responsive. Thanks for providing great service and great work!

I can't say enough about Showroom Auto, but I will try! Kraig and Bruce are THE NICEST people I've…read moreever met. They are just so pleasant. Add that to dealing with customers, cars, wrecks, other businesses... Nothing gets them down. 'The fear of the unknown' is what keeps people from getting their cars serviced, or from 'checking on that noise'. Do yourselves a favor and go to Showroom if you have any doubts. These folks are going to give it to you straight. And fair.

Traded a car here in the fall. Dave was very transparent and we got a good deal for our trade in…read more Had the car serviced and the workers are all very friendly. Great staff on both ends!

No communication about what needs to be repaired or how long or cost made an appointment June…read more19th by phone for July 8th drop off for the 9th service code b125 and also when I dropped off my car I wasn't aware of the steering wheel shaking problem until I drove it on i84 west because my granddaughter drives it 98% of the time to work school etc-called today around noon and still no answers about what needs to be done-cost or time frame-was told a lot of cars here!!!-sounds like over booking and poor customer care and service hopefully things will get resolved quickly and properly-still waiting for a call and it's almost 3pm July 9th 2024

We brought our vehicle to People's Auto for a couple issues before taking a long road trip, one of…read morewhich was a spongy brake pedal. The mechanics bled the brake system, and it felt somewhat better, so we assumed the issue was fixed and went on our way. This vehicle was new to us at the time, so we weren't sure what the brakes should normally feel like. During the trip we noticed pulsating when braking, so when we got home we brought it to another local shop closer to our home to change the pads and rotors. We were then informed that the rotors needed to be changed as expected, and also that our caloper bolts were loose and that some washers were missing, to the point where brake fluid was squirting out all over 1 of the wheels. This definitely should have been caught by People's Auto when they were diagnosing the issue of the spongy brake pedal. Since they did not fix the issue the money we paid them was a waste, and we had to pay another shop to fix the same issue. Due to their location it was not convenient for us to return to People's Auto to try to have them resolve the issue, but even if we did the wait time for our initial appointment was 2 weeks.

I was at wits and wallets end when I came accross People's Auto…read more The 1999 Jetta I bought in college has had some problems over the years. The worst of it was when I first got the car. At one point it would randomly turn off, and not turn back on for a couple of minutes. Sometimes it just wouldn't start. The engine started to become shakey and hesitant. I tried a variety of shops; some would get it running for a little while, but the problems would return. They all charged a lot, and did very little. After the VW dealer wanted hundreds just for the parts to replace my oil tray (not including oil, oil change, labor or 'glue') I started really digging in to find speciality VW shops. Arriving at People's auto, I was skeptic to say the least. The garage is in the woods (fairly inconvenient) and may lack 'curb appeal'. My hesitation flew out the window when I started to describe some of my problems. "Oh, I know exactly waht that is" was the response (as opposed to the blank stares I had been growing used to in mechanics) turns out, it was just an adjustment to my 02 sensor, and new spark plugs. He replaced the oil tray, gave me a tune up and a once over, all for less than buying the tray at the VW dealership. I picked up the car the next day, and it was running better than the day I bought it. I went to people's auto for the better part of a year every time my car had a slight problem, or needed an oil change (after going there, my car had very few problems... excpet the ones that were clearly my fault). They guys are funny, friendly, fair and most importantly they know what they're doing. While I'm happy at Luis Lein's in somerville... I still day dream about dropping off my car at People's Auto, knowing it would get a once over to prevent future problems. I thought about knocking off a star for the location. I almost got killed by a speeding truck the last time I was there... but honestly, if this place operated at their prices any closer to hartford, I never would have been able to get an appointment.

Super nice guys. Very helpful and accommodating! I haven't used them re gently for car repairs…read morebecause my car is still under the extended warranty. Extremely nice people and most helpful. Thank you.

We use Dicks for shocks, brakes and tune-ups. Always friendly and accommodating…read more Highly recommended. They have worked on my son's Buick La Sabre and my VW Tiguan. Bringing my wifes GMC Terrain in for rear shocks next.

Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

My experience from 2011 was not a one-off: I've been back with multiple vehicles and each time,…read morethey had an opportunity to perform extra unnecessary work (or claim nonexistent problems) and they did not. I no longer live in the area but it's worth the trip; too bad I can't find anyone local I can trust like Tony's.