Fantastic staff, short waiting times. Easy to schedule a follow-up. Clean facility. I had to bring…read moremy client in wheelchair to the facility to have her seen and they were very helpful. Plenty of wheelchairs available every time we arrived for our frequent appointments.

Over the past two years this office has become untrustworthy, rude and downright unprofessional…read more Pediatric nurses and staff who pretend to be nurses, give contradictory advice and do not return phone calls when you need them to. I have attempted to contact administration on several occasions only for nothing to be done. Infact, a nurse by the name of Connie juat this morning laughed when I told her I was calling them. Time to find new providers for us. I suggest people consider doing the same.

New patient visit for my elderly father turned into a charge for a full physical that never…read moreoccurred.Paid $400 out of pocket for nothing (he checked his pulse and listened to his heart). Fought to reduce to no avail even though billing admitted that the incorrect code was turned into Medicare/Insurance company. Would give less than one star if I could. Shame on them for not correcting their mistake and returning the massive overpayment.

From the owner: Life isn't easy. Or predictable. In these moments of real life, you need care you can count on…read more Offering a range of specialty care services, Carle Mattoon on Lerna is committed to providing the care you need close to home. You can count on Carle.

I always receive great care here! They listen to my concerns, order the correct testing if needed…read moreand then thoroughly discussed treatment options with me. When they make an appointment you get in on time and they move you through quickly. In my busy life that means a lot! What means even more is that everybody I come in contact with has a attitude of care and concern. I really feel everyone I encounter has my best interest heart from the receptionist all the way to the physicians!

Emilio M. Nardone did a surgery on me. I never went back to work again. I was 54 years old, I'm 60…read morenow. I should be working until I'm 68 years old but I can't.

My first few years of college (2010 - January 2013) I partied and experiment with substances I…read moreshould not have. I was diagnosed by Dr. John Lauer with Schizophrenia. After years of being their patient on a medication that caused me slight vision loss, huge weight gain, and extreme depression, another psychiatrist Dr. John Yost, thought my original diagnosis was wrong and I actually went through what is called polysubstance induced psychosis. I do not recommend Dr. Lauer as a provider. He was paid money by the pharmaceutical companies to prescribe their products. The websites https://projects.propublica.org/docdollars/doctors/pid/250455/year/2013 and https://projects.propublica.org/docdollars/doctors/pid/250455/year/2014 have this information. I sought an expert witness, who is a psychiatrist, Dr. Galatzer-Levy to review my medical records. Upon review, he stated that I did not meet the diagnostic standard for having schizophrenia. I am extremely displeased with Sarah Bush Lincoln Health Center and all I have went through being their patient. I do not recommend this hospital.

Since SBL is the only health facility in this area, it's no wonder they can get away with such…read moreterrible service: rude office personnel, late doctors and nurses, two and a half weeks to get an appointment, etc.