Fantastic staff, short waiting times. Easy to schedule a follow-up. Clean facility. I had to bring…read moremy client in wheelchair to the facility to have her seen and they were very helpful. Plenty of wheelchairs available every time we arrived for our frequent appointments.

Talk about a clinic that cares. I fell down hurt my knee went to the Sarah bush walk in clinic…read more Called to get an appointment with my primary care physician because after 3 weeks it wasn't getting any better. To my surprise I had my appointment canceled 3 times and then get a email from them questioning me about going to the walk in clinic like I broke the law and then telling me that if my injury didn't meet their criteria i would have to have my appointment planned as just an office visit which would take me a month to get in. Since then my knee has doubled in size and I have no primary physician anymore and doubt I will ever go back to a Dr again after the way they treated me. They don't care about the patient and their health it's just about how far down the line they can push you to make it more convenient for them

I received excellent care at this health facility!! From my check in experience with the ladies at…read morethe front desk to my very brief wait time, I was impressed!! I was there for my 1 year check up from a total knee replacement , and received such good, thorough, compassionate care !! I can honestly say every visit was that way. I was especially encouraged by Jen's smile and professional care . She's the BEST!!Thanks to all the team I'm more than pleased!!

Don't go to SBL Orthopedics unless you want to spend a lot of money even if they don't do anything…read moreto you. I went to Dr. Mailk (I didn't request him only to have my foot looked at) because I broke the shaft of my pinky toe. They took 2 xrays and he came in and told me to continue to wear the boot I already had and come back in 6 weeks. They charged $2872 and refuse to reduce the bill. He didn't touch me only talked for a couple minutes.

New patient visit for my elderly father turned into a charge for a full physical that never…read moreoccurred.Paid $400 out of pocket for nothing (he checked his pulse and listened to his heart). Fought to reduce to no avail even though billing admitted that the incorrect code was turned into Medicare/Insurance company. Would give less than one star if I could. Shame on them for not correcting their mistake and returning the massive overpayment.

From the owner: Life isn't easy. Or predictable. In these moments of real life, you need care you can count on…read more Offering a range of specialty care services, Carle Mattoon on Lerna is committed to providing the care you need close to home. You can count on Carle.