My son was a former client of Chatterbox Speech for 1.5 years receiving speech therapy 1x/week…read more We've had multiple therapists but the ones that he connected with were Emilia F. and Kirsten S. Highly recommend them! He saw Melissa M. once and she was amazing too. When Regional Center stopped paying for his speech therapy due to aging out, my husband and I paid out of pocket. I would pay via Venmo. When it got too expensive, I decided to stop services as he was already going to preschool and getting speech therapy there. I received a phone call from billing assistant Jennifer that I owed for three service dates, which was fine. So I paid via credit card. She claimed I didn't pay for some of the dates and that they never received payment from Venmo, but I was happy to provide proof. She asked me to text it to their phone number which was their main line. Okay, I texted all the screenshots. FOUR months has gone by and I receive a phone call from her that they never received the proof. She applied the credit card payment to a date that I had already paid through Venmo. I'm trying to call and email her to get this resolved- no answer. I called the Los Alamitos office multiple times and even asked to speak to the billing manager. The front desk told me the number that Jennifer wanted me to text the info. to was the landline and they can't get texts.... uhm okay.... so I asked for an alternative number so they can forward the information to the billing manager Sarah. I even screenshot my bank account activity, Venmo activity, and a typed Word document of services dates + payment dates. Finally I received a phone call from Sarah that it was entered incorrectly and the balance is $0. It's crazy how I had to take initiative and multiple attempts to get this resolved. If they didn't forward the info to Sarah, it may still go on and on! Please fire or move Jennifer to a different role as she is obviously incapable of this job.

Long overdue review of Chatterbox. It's been about a year since we left Chatterbox, but I'm very…read morethankful for the services that they provided to my son. When my son was 3 years old, I brought him to Chatterbox since he was no longer developing verbally. In fact, he had regressed badly in preschool, and was largely not verbal there during the day. We later had him diagnosed with autism (ASD), and were able to pursue other services, but at the time, all we had was Chatterbox. After the initial intake with Courtney, he was accepted as a patient, and we got on the schedule pretty quickly. I don't believe it is this available or open normally, so I guess we got lucky. We set goals and we were coming to Chatterbox for 30 minute sessions (really 25 minutes) twice a week. We worked on some basic things, but given the later ASD diagnosis, we did what we could here. The end result was that after almost a year, he was verbal again and we met some of our goals. I didn't mind continuing with Chatterbox, but by that point, my son's needs were greater in other areas, so most of his time afterschool was allocated to behavior therapy instead. All in all, we are very thankful for the services that Chatterbox provided. Eternally grateful for the services delivered by Marina, Denny, Amanda, and Jenn. Also thankful to Priscilla for being great to work with from a scheduling and administrative perspective. Anyone who comes here will know right away that the parking lot is comical. The entrance on Cherry actually features bi-directional traffic, even though it's only wide enough for a single vehicle. If I do manage to get in this way, I'll do a quick pass through the lot, and if no spots, I'll make a right in the alleyway and another right on Reagan St., then another right back onto Katella, where there is usually street parking in front of the dentist.

Maureen, Patssy, Kimberly, and the entire team here are brilliant and truly care for the children…read morethat attend. They not only provide unique targeted therapy for each individual child but they are truly invested. It's a difficult journey for any parent when their child needs extra support and the team here takes the time to work with each family to provide the best care for our children. Couldn't be more happy to of had our daughter attend shoreline for the past year!

Ms. Maureen is the best SLP ever and her gift of recognition for individuals with unique speaking…read moreabilities is profound. She is a compassionate, understanding, encouraging and dedicated to her field. She is neurodivergent accepting and she is not one to give up on our child. If she has other experts that are suited for your child, then she makes sure to give you the best possible answers for your child. I am extremely impressed and very happy and grateful for Ms. Maureen. The staff and SLPA's are devoted to their students and their genuine commitment to the betterment of our children is truly remarkable. The type of care and dedication to the inclusion of all speech and language skills is the most valuable aspect of this incredible organization. Thank you so much, Maureen, Bree, and Gene are simply the BEST.

I just wanted to share my experience with the speech therapy services we've been using for the past…read morethree years. My daughter has been attending sessions, and I'm thrilled to say she's made amazing progress. Her speech has improved so much, and I truly believe the therapy has been a big part of her development. The therapists have been fantastic--both professional and compassionate--which has made a huge difference for her. Given our positive experience, I wholeheartedly recommend this therapy center to other parents. If you are contemplating speech therapy for your child, I believe this place could make a substantial difference in their development and confidence.

My son did an OT evaluation with Rebecca. She was great with him and her report was super thorough…read more He also has done an OT session with Amy and she was really nice. She let him take a STEM kit home that was really into. They also gave us some informational sheets, so it wasn't all fun and games for my son, it was super helpful as a parent to learn more about how my kid feels and operates. Aside from how nice the staff is, it's a very well run business. The gym is so great for those sensory seekers (IYKYK) but there are also quiet spaces for some good work to be done. I love how many therapists are available and how accommodating they are. We've never had a problem getting a session scheduled. If you're looking for an OT, give Share a shot. You won't regret it!

My friend's son has used these services. Saw a remarkable improvement within months. Very…read moreprofessional and patient therapist. Very flexible approach, tailored to meet each person's need. Would recommend Janice herself based on the results I've personally seen.

The good: We were referred by my son's pediatrician and he was assessed in March by Christy(?), who…read moreis AMAZING. She's patient, very kind and always willing to provide recommendations on books and resources. Also, they initially worked around my busy work schedule for appointments, which was great considering they had a wait list. My son really took to Arpi, his therapist, and we saw good progress and received great feedback after his appointments! The bad: The day before our first session, I received a reminder call for an hour earlier than discussed - which was fine. Arrived at the appointment and our therapist no-shows. We left and rescheduled for the same time the following week. The next appointment goes well and afterwards we agree to change the appointment date and time to accommodate Arpi's schedule. My parents volunteer to take my son to his appointments at the new time, so we agree. I also want to alleviate any future issues surrounding scheduling. After four to five appointments with no incident, we are informed the schedule will need to change again. I'm very easy-going, but the disorganization and scheduling issues became too much for us. Arpi attempted to get us in a new time and date but I refused to rearrange our schedule yet again. For therapy to be effective, there needs to be some semblance of consistency. As much as I hated to do it, we are working with our pediatrician on securing a referral elsewhere.

I love this place. Staff are very professional and patient. Office environment is clean. Plenty of…read moreparking too. We love love Ms. Jen. She was instrumental on helping us with our daughter's impulsive behavior. Teaching her cooping skills etc. We as parents also implemented the tools Ms. Jen recommended and it has made a huge difference. Its all about consistency and doing your part too as parents.

My friend recommended Bright steps , since she brings her son here; she had nothing but good things…read moreto say about this place . We had our evaluation with Diana , and she was amazing ! She was very welcoming and answered all my questions , can't wait to start working with the team . Everyone seems great already !

We sought therapy for our son when he was about 16 months old. Jessica was quick to get us in for…read morean evaluation and listened to all of our concerns. It's hard to see your child struggle or recognize a delay with them, but Jessica was very sensitive and helpful and that made the whole process a great experience. We were lucky and he only needed therapy for a couple of months but we will miss her and will be back if he shows any signs of a delay again. Thank you so much Jessica!

Jessica is wonderful with little ones! She's helped my 2 year old with speech development and…read moresigning to better communicate. My son has loved working with her!

My son had a very short time with Supernova Therapy, if it wasn't for me doing my homework & speech…read moretherapist shopping, I never would have known about this gem ! Seriously, if you're reading this, please be the best advocate for your child - because no one knows your child better than the parent ! (or in my case, Harbor Regional). My son was only here for a little over 3 months but has made such significant progress !!! I can confidently say he has made more progress here than he did other Speech Therapy services as Supernova is run by people that genuinely care about their clients !! When I made my very first call to Supernova, I called one of the co owners, Kathy who was great. I could already tell a difference with the level of care (just over a phone call!!) than other Speech Therapy services I have dealt with. She was able to schedule my son in (very last minute I might add!) & get him on the calendar for one hour weekly sessions. This later was bumped up to twice a week, because Kathy was an awesome advocate & was able to get my son in 2x a week & sometimes more towards the end (through Supernova we had to go through Harbor Regional where the amount of sessions had to be approved.) I was so impressed by this & I didn't know that this could have been done. During our time here, my son has seen Kathy, Judy, Amanda, Maddy, Neriann & Amanda. I personally requested Kathy for the majority of the scheduled sessions (& made sure Kathy knew herself) as my son made the most progress with her. The way she teaches is a bit on the holistic side, with firm + fun combined. It's not all playtime, but progress through play. During each scheduled session, Kathy always took notes on my son progress. At the end of each session she gives the parent homework which helped me help my son even more. I also loved how Kathy is always just a text away if I ever had any questions. During the evaluation (first session), my son was dis regulated & completely non verbal. The very last session, my son now says no with meaning, & his attention span is so so much better than day 1. Every session was meaningful with Kathy. My son made improvement, & never took a step backward in his goals. He has a long way to go still, but the amount of progress he has made in such a short amount of time is really impressive. If you're new to Speech Therapy, do know that not every SLP has the same style of teaching. With that said, not every child will like every SLP or have a good response. & that's ok !! I was able to communicate this with Kathy that my son was not progressing to one of the therapists teaching styles & she took my feedback well. It's not easy hearing the truth, but I really appreciated how Kathy took my feedback with dignity. I highly recommend speech therapy to anyone looking for a SLP for their son/daughte. I wish I found out about this place sooner but happy I was able to get my son the services he needed in such a short amount of time.

Thank you Supernova, for such an incredible experience. I'll never forget the moment I broke down…read morein tears, feeling overwhelmed because I couldn't understand my daughter. Today, that has completely changed. Through your support, my daughter has learned so much and so have I, along with the rest of my family.You taught us the importance of continuing speech therapy practices at home. I went from not understanding my daughter at all to being able to recognize what she wants and needs. She now uses sign language to communicate and has even started saying a few words. To us, that's a huge victory.Every therapist we encountered was patient, knowledgeable, and truly caring. My daughter was supported by the entire team, and each person made a lasting impact on our journey. Thank you, Supernova our family will always be grateful for everything you've done for us.

I couldn't recommend Speech Sisters more. My son seemed to have difficulty annunciating certain…read moresounds. We thought he would simply grow out of it, but as he got older we realized he needed help. We contacted Speech Sisters and they put our mind at ease right away. They were very sensitive to how our son would feel about the therapy and understood it could cause anxiety. However, from the first day his Therapist, Anna, started, our son embraced it all. He actually looked forward to the sessions and grew confidence as he progressed. If you have concerns about your child's speech development in the Southbay, Speech Sisters is a great place to help.

Margie and the Speech Sisters are amazing! They've been helping my son with his lisp, and after…read morejust two sessions, we've seen a remarkable improvement! They're incredibly professional and make the sessions enjoyable. I wholeheartedly recommend them if your child is facing speech challenges--you won't regret it. Not only do they talk the talk...they walk the walk!