Review (Edited) We…read morearrived at the store and were asked to put our name down. We started with one salesman who needed to leave and then turned over to another, so since we were first online and had to wait because there were 6 people and only 2 salesmen. One salesman spent time with a young girl and sat with her for a while while we were handed boxes. The service was awful, and I noticed two people left because they had no assistance. We have purchased from here numerous times and would have left if I didn't have my cash points. We will no longer shop at this store. Service is now here--try it on and put the shoes you don't want nicely back in the box. Add but pay $$. You really need to bring your customer service back.

A great place to find your perfect running shoe or any other type of fitness sport that needs…read moreproper athletic shoes. I love that they make custom orthotics like the ones you get at the orthopedic drs office. But the price is way cheaper especially if you have the road runner VIP membership. Alex was the person that helped me with my orthotic shoe inserts which to be quite honest an easy breezy technique. First you chose the type of insoles you wanted depending on arch and cushion support then Alex slipped the pair into a machine to heat them up for 3 minutes then the insoles were transferred to a machine where you had to step on top of them for a minute with your weight! The results were your new custom impressions on your insoles!!! Stop in and have yours made for any shoe. Your joints will thank you!!

I am thoroughly impressed with the outstanding level of service and product selection at Gearhead…read moreEvanston. Joan assisted me on both of my shopping visits and helped me make the perfect selections. Joan's depth of knowledge of gear and outerwear was impressive. She was patient and informative. Thank you and I'll be back to shop at Gearhead and I've been recommending the store based on my positive experiences in the past few months.

The lanyard broke on the goggles I wear when I ride my bike. On Monday I went to Gearhead…read moreOutfitters in Evanston and got just what I needed. I was greeted by an employee named Ally who showed me a variety of lanyards and helped me pick the right one. The lanyard is working great and I don't have to worry about my goggles falling off! Ally was very pleasant and helpful and I am grateful for her able assistance! Thanks Gearhead Outfitters and thank you Ally! I look forward to visiting again soon. Have a great day!

Vicente did a great job helping me with a complicated order trying to order my son an in ground…read morehoop. He wa professional, empathetic, and was able to help me throughout the process. He has great relationships with his coworkers. Thank you so much for all your assistance!

DICK's has been around since the late '40s, and this particular location carries a great selection…read moreof apparel, shoes, accessories, and outdoor items! We stopped by to look for shoes and apparel, and the selection that they had were impressive! I loved that they featured all the brands, and their shoe section was well-stocked. There could be more staff in certain sections, like the footwear; the one that was on shift was slightly unhelpful. Located at Village Crossing, there's ample parking. +great selection of shoes and apparel +ample parking +located at Village Crossing

The manager is a nightmare. I witnessed frustration and anger towards employees and a customer. I…read morewas spending thousands a year at this location on my REI credit card; thousands. I have not used my card or shopped at REI since seeing this behavior. REI, what the hell is going on in your stores? Also, if you post a return policy, honor it. If the co-op disagrees, they would change the policy, right? Stop selling membership based on a return system you fight tooth and nail. Customers find another outfitter.

I swung by a few moments ago to return an online purchase…read more I also decided to look around and was impressed at the amount of items they have from various brands. What I didn't care for was being asked if I needed help two times within a 5 minute period of looking around. I saw a few other Caucasian customers in the store and they were not asked if they needed help. Hmmmm... I ended up buying some travel compression bags but moving forward not in a rush to come back here. I'll leave it to the folks of Northbrook to give them business. Only giving 3 stars because of the size, selection of items.

Awesome selection of sports clothing!! Good prices too! Sections for men, women and childrenread more

Came in again to purchase St.Patrick's Day bling.And sure enough THEY HAD PLENTY.Planning a group…read morekayaking trip with about 50 other paddlers.Came here to buy my bling because I ALREADY KNEW they would have it.And I was right(as usual). Cant wait to paddle on the Chicago river on St.Patrick's!!! Come thru!!!

I went into this establishment in the hopes of getting a name on the back of a football jersey…read more Mr. Zajac went above and beyond to get this done for me and I would love to give him and his amazing business a "SHOUT OUT" in the hopes of getting his establishment the notoriety it so deserves! I would definitely be back and highly recommend everyone to come and check out his merchandise. A hidden gem! Thank you! All the best to you and yours! Sending blessings!

In town from Georgia this weekend and found this place on Yelp. What a hidden gem! Such an…read moreexcellent selection of merchandise on all Chicago teams. So glad to have made it here. Highly recommend for anyone looking for that hard to find item or simply wanting excellent prices on all Chicsgo sports teams.

I have stopped in this store over the last 10 years. In the last 6-8 yrs. the quality/customer…read moresupport of this store has dropped dramatically. I purchase golf clubs primarily. I have found no deals on any golf clubs here in the last 6 yrs. If I find a club I need to fill a broken set, it is always priced too high (they are higher than any other Play It Again Sports (PIAS) by 20-500% for exact match club brands) and they are unwilling to negotiate a lower price except by less than 5%. By comparison to other Play It Again Sports - Shaumburg, Crystal, I was able to purchase the 2 needed clubs at 25% and 16% of the "negotiated" price of an identical club at the Waukegan Ave PIAS store. I do not recommend this store for any golf items. I will never again go to this store for any reason. It is not worth the trip (25 mi.) to waste my time. DB

So glad I found this store!! What a gem!! I came in a few nights ago looking to get my children ski…read moreequipment as they have joined a local ski club. Kevin, was super professional, informative, patient and friendly. He helped me find 3 pairs of boots and skis for my kids. The selection they have with sporting goods is unmatched. They have every thing a parent or new athlete could possibly need. Prices are great and some of the items are in new condition!! I will update with photos soon, as I plan on going back to get more items.

I just wanted to share how much I appreciated the service & selection when I brought my 5 year old…read moreboy in for some new Hockey skates. I'll be back!

I needed a new helmet - salesman helped me and got the best-fitting helmet I've ever had. Highly…read moreknowledgeable and friendly salesman was right on with what I was looking for price-wise too. So glad I went to Gunzo's.