I had an exceptional experience with Greg, the owner of Sparkling Spas. I was first going to buy…read morefrom Costco but decided to visit his warehouse in Crestwood and I am very glad that I did. I should mention that every time I called he picked up and was happy to help. Because Greg runs the business himself and delivers the spas personally you will need to coordinate with him to visit his showroom but his pricing is exception, his knowledge is second to none and the products he sells are full of value. I was new to this and he educated me quickly on the differences in quality between brands as well as options. He was able to deliver within about four or five days since he had the model I wanted in stock and at the end of delivery he went over everything I needed to know about the unit. He also referred me to an electrician who did the work seamlessly. One of the best parts, for me, to using Sparkling Spa's over a place like Costco is that I now have someone local who can service the hot tub if needed in the future. Not to mention he has been in the same location for almost ten years - these days there are too many fly by night companies out there.

This is a warehouse distributor where you can get hot tubs and spa and in the process save beaucoup…read morebucks. They will deliver it to your home in the metro Chicago area. To get it off the truck, you need to get a case of beer and invite some friends over. They usually have a number in stock but if you decide on a model that has to be ordered from a catalog, it takes a few weeks to get it in.

Had the best experience with Manager Jason! Our pool collapsed the day after Fathers Day on a…read moreMonday afternoon. We were on the phone with him planning to order a new pool. Jason made it sooooooo easy and painless for us. He sent me pictures of which pool we would like, set up the clean up for removal of the collapsed pool, scheduled the delivery of the new pool, AND the install of the new pool. I did not have to walk into the store once, or follow up with anyone (crews) on the upcoming scheduled activities. GET THIS- The pool collapsed on a Monday, and one week later on Tuesday, the girls' were swimming in the NEW pool. ONE WEEK LATER! Jason provided such great quality service, it's basically unheard of. Thank you a million, Jason!

Customer service is poor, period. The products are good. Some of the products are pricey.read more

geoff was the best supportive and informative patient we highly recommend to any one to come to…read moreamerican sales!!

Our salesperson, Theresa Dante, was great. She was extremely patient with us. We were there 3…read morehours. She did not follow us around, but was ready to answer all questions. She was great.. very pleased with our purchase. The delivery men very quick and accommodating for placement.

Great location. Very easy to get ordered what we needed. Everyone was friendly. Brandon was super…read morehelpful!

Noel was the best. Great customer service. Very pleased with the service and attention to detail.read more

Outstanding experience from our first interaction; initial phone call through sale, design,…read moreconstruction and follow-up question phone calls. Team is professional, knowledgeable, responsive, willing to make suggestions and talk through options. We're very happy with our new spa and would highly recommend All Seasons for anyone's pool or spa needs. While every one of our interactions with the All Seasons team was positive, special shout out to Tom Sekulski. He has been an exceptional primary contact to work with and helped us work through the entire project, including a mid-project design change. The construction crew was also very easy to work with and with any project, there are always surprises. The crew was communicative and great about addressing questions and making suggestions. Crew made a great suggestion for lighting to enhance the hardscape that really looks amazing. Truly exceptional experience and we highly recommend this business!

Another thorough and professional pool opening by All Seasons. Mike and Minus always do a good job…read moreand take the time to answer questions and share a good overview of my system every year. Great job guys!

I tried. I gave this location many, many chances to do the right thing, respond to my requests,…read moreetc... and over and over they failed. We purchased a patio set in April for approximately $3500. We were told they could not guarantee a delivery date but likely we'd receive the furniture by Memorial Day. Because they had not promised a delivery date I did not call or inquire or bother them knowing eventually the set would come in. In July I received a call from Jennifer, the patio manager stating that most of the set was in and asking if I'd like a partial delivery and set-up now and when the remaining missing chairs and cover came in they'd call me and deliver. I agreed and the entire set less 1 chair and the cover were delivered. The set was in good condition and the delivery company was friendly and all was great for the 1st portion. I waited approximately a month and decided to call the store to inquire about the remaining items. First, when u call, anyone other than Jennifer seems to not be able to assist and always indicates that a message will be given to Jennifer. Jennifer is not good at returning calls at all. When I was able to finally speak to her she seemed surprised that I had not gotten the whole set and then agreed that "it rings a bell" in her head that maybe I didn't get the whole set. She agreed to look into it and call back. She is good at promising a call back on a specific day but the call never comes. So, again, I call, and am given excuses why she didn't call back as promised and she again agrees to look into it. I do get a call back after calling her twice over 2 weeks and she promises a delivery. The chair and cover are delivered but the delivery people refuse to unpack and set up the chair. We paid for and were promised full delivery and set up. So I unpacked the chair myself as the delivery person watched as I would not sign for the chair until I was able to look at it's condition. The chair was in good condition but the cover was opened, dirty, and missing the bag that was supposed to hold it. I refused delivery of the cover and the delivery company said I could not refuse. They ended up leaving without any signatures from me as I guess the delivery person was tired of waiting for me to unpack the chair. So...again I had to contact the Great Escape. Of course, Jennifer was not there and they had no idea of her schedule. The gentleman I spoke to indicated there are no more covers which is why I received the one I did. I asked for Jennifer to return my call as I intend to get a refund for the money I paid for the cover. She was to call me back last Thursday. It is Monday. I do not expect a call back as I normally do not get one. The moral of this story.... The furniture is nice, find what you want and maybe order it online. Do not accept partial deliveries as you pay for the whole thing regardless of the fact that you don't have the whole set and you may never get what you paid for. Jennifer Peters, while I am a patient person, I would have been happy if you called as promised and just either left me a message, texted, anything to tell me you were at least working on it. Constant excuses why you couldn't make a 2 minute call is just bad service and you do not represent your store or the Great Escape very well. Get an assistant or empower the other employees to assist if you are so busy that you cannot provide standard customer service.

Buyer Beware! We were excited to order our new pool which we did in January. The install continued…read moreto be pushed out, but the installation was horrible. They had us cut too much out from the existing deck, did not center the pool, then we had to backfill the home and repair our deck. Manager was disrespectful and could care less, nothing but excuses.

I had a great experience with Caribbean Pools. Scheduling an appointment was very easy, and the…read moreperson who answered the phone was friendly and extremely helpful. Jason and Nathan McClurg came out to find a leak in my pool, and they were fantastic--very knowledgeable and professional. They explained everything they were going to do beforehand and made sure I had the chance to ask any questions. After locating the issue, they clearly explained my options and were able to fix the problem on the spot. Their admin staff is also professional and a pleasure to work with. I couldn't be happier with their service--highly recommend!

Very Professional people, Zack M. Helped out a lot, highly appreciated them coming out and helping…read moreout with our pool.

I am writing to provide an update on the progress of the pool installation at our new construction…read morehome, as well as to share some insights regarding our experience thus far. Currently, we are in the process of building the pool with Aqua Pools. I have been working closely with Tony Davis throughout this process, and I am pleased to report that his professionalism and responsiveness have been exemplary. Today, we officially placed the order for the pool, and we are optimistic about the upcoming stages of the project. This pool will be installed in a home that is new construction, and we intentionally delayed completing the sprinkler system and landscaping until after the pool was installed. Our builder Modern Family homes of Indiana has graciously agreed to hold off on landscaping until the pool installation is complete. However, the village has established a specific timeline for when the landscaping must be finished, which is by the end of May 2026. We are hopeful that Aqua Pools will be able to meet this timeline, and we are crossing our fingers that everything proceeds smoothly. It is worth noting that the village is holding a substantial amount of escrow money, which will be refunded to the builder once the landscaping is completed, adding an additional layer of importance to adhering to the schedule. Throughout this journey, my communication with Tony Davis has been outstanding. He consistently responds to my inquiries, even over weekends, exemplifying a level of customer service that I greatly appreciate. I strongly believe that effective communication is key, and Tony has certainly demonstrated his commitment to ensuring a positive customer experience. Prior to selecting Aqua Pools, we explored multiple options--three different builders for the house and four different pool companies--before ultimately choosing Aqua Pools. Our decision was driven by the professionalism and reliability we observed during our research, and so far, the experience aligns with those expectations. I sincerely hope that the overall experience with the pool will be as satisfying as the home building process has been. I will continue to keep you updated on the progress of the project as it advances. So far, everything appears to be on the right track, and I remain optimistic about the final outcome. Thank you for your attention and support throughout this endeavor. Please do not hesitate to reach out if you require any further information or updates.

Communication!! I never had a pool before so I had a lot of questions after install. Jim is the…read moreBEST! Highly recommend aqua pools!

Ted's has an amazing selection of plants and supplies as well as a knowledgeable and helpful staff…read more They are open year round for indoor and outdoor plant needs. Someone there absolutely knows the ins and outs of every plant on site. Highly recommend checking out their foliage fests and other pop up events. Usually a fun, unique experience and sometimes some extra special values. Gravel parking lot on site.

Want buy nowhere else, I will be back. Veggie were big. Growing big and pretty. Was disappointed in…read moretomato plant it said beef tomato plant but it was cherry tomatoes. I planted collards tomatoes peppers kale bell peppers. My flowers were also strong and pretty. Thanks see yall next year!!!!!