I stopped by 365 Pool & Spa LLC for the first time, even though it's not close to home, and it was…read more100% worth it. They were the only place that had the parts I needed for my Dolphin Nautilus CC Supreme vacuum. The staff was super helpful, friendly, and took the time to talk shop with me, offering great advice. I really appreciated the personal touch and the fact that they're an authorized Maytronics warranty center. I'll absolutely be back -- it's rare to find service like this!

John was a wealth of information when we had our first pool. His prices are good and he does water…read moretesting too!

We had Stacation install a pool hoping for it to be ready by Spring Break for the grandkids to…read moreenjoy. They did it and the pool/spa is great. According to the app used to control the pump speed, it is much more efficient than I expected. I have never had a pool before, so learning how to correct the pool chemicals has been a learning experience, especiallybwith our private well water, but was able to it to get all tests to pass. Staycation resolved every question or concern. Responses were very fast since they use an app where everyone on the project gets copied.

My experience with this company was extremely frustrating and disappointing due to consistent…read morecommunication failures, poor workmanship, and a lack of accountability throughout the project. First, there was confusion regarding the spa system. The contract explicitly specified a blower, yet I was repeatedly told it was a venturi system. I had to repeatedly defend and re-explain my own contract until they finally confirmed what was already documented. HOA submission guidance was also contradictory. I was initially told to reject incorrect materials, but later informed that "generic" selections would be used to gain approval. This raises serious concerns about their process, and I believe HOAs in the San Antonio area would be interested to know this approach may be used. Second, project coordination was inadequate. I had to repeatedly remind staff about irrigation sleeves under the patio, which would have been missed without my involvement. The concrete subcontractor was unaware. While I was told it was "documented," it clearly was not communicated to the field. Anything beyond a basic scope required constant oversight from me. Third, design changes were poorly handled. Adding steps was discussed early but deferred. When included via change order, the drawings were incorrect, resulting in an unsafe step height. Even when sub-contractor flagged it before the pour, no action was taken. When I raised concerns that evening, responses were delayed and dismissive, including unprofessional communication. Fourth, the spa masonry work is unacceptable. While the stone was fine, the top caps and waterfall tile were inconsistently installed, leaving large gaps and visible caulking. When I asked if the caulk line could be reduced, the mason began to agree but was interrupted by the owner, who insisted it was "standard." Corrections were later acknowledged, but the proposed fix exposed further errors. I agreed to a quoted change order, but the final price was increased. There was no accountability or effort to honor the original price. Fifth, site management and closeout were poor. Multiple requests were required to remove debris, leaving my yard in unacceptable condition, resembling a gravel pit. The pool was also turned over dirty despite repeated requests to clean it before pool school. Finally, I was concerned by the company's conduct outside the project. After anonymously seeking advice online, the owner inserted himself into the discussion and attempted to control the narrative despite not being identified. Overall, this project showed a pattern of deflection, poor communication, substandard work, and lack of ownership. I strongly recommend others proceed with caution. Update to Staycation Response: Kelley argued rather than reading the contract-poorly handled. The HOA concern is not misleading, and I did not request anything on a rushed timeline. You deceive HOAs to get approval. Claims that I requested extra work "during" construction are false; I discussed a Phase 2 patio/sidewalk after completion, and with you as well. I never berated anyone over $100, and all change orders were paid in full as shown. I have documented evidence (I'll post), including time-stamped photos (today), supporting all my statements and showing final conditions. I never threatened with a 1-star review for no-cost. Documented evidence shows how you handled this gave you a 5 to 1. You fabricate, lie and misrepresent to discredit me. Conduct outside the project refers to the public Facebook response, which speaks for itself.

Dream Pool Creations is an awesome company. From the initial quote to post-completion service, you…read morefeel like you are a part of their family. They keep you informed throughout the process and are VERY transparent about what is going on. They always notify you when workers are coming, and the owner personally shows up multiple times each week to ensure that the work meets his very high standards. The quality of the workmanship is remarkable, our pool is a very simple rectangle but looks like something you would see in a resort. They will not only build your pool, but you can also have them do your maintenance at a very reasonable price. There is no doubt that Dream Pool Creations takes pride in their work and I would not even think twice about referring them to friends and family. I am a disabled veteran, so I had some requirements to ensure that I can use the pool safely. The owner spent hours with me designing a pool that would fit my needs and make sure I would be safe in the pool as well, this personal touch to already stellar service is something you do not experience often these days. After this process, I was provided with 3-D mock-ups of what the pool would look like in my backyard, which was instrumental in finalizing the design. Work began promptly and the work site was so clean at completion, you would never have been able to tell a pool was just installed. High-pressure sales tactics are not used by this company, they provided me with a fair quote upfront. They will not call you a week later and tell you "If you agree now, we can take 10% off", or "I spoke with my manager and I was told if you sign now, we will give you a discount." Follow-ups were to ask if I had any questions and they were always respectful and never tried to guilt trip me or sway me to make an emotional purchase decision, it is obvious that Dream Pool Creations wants to establish a great vendor/customer relationship, not just sell you a pool.

From the owner: We are proud of our work and we will make your dream backyard a reality! read more

Building a pool has never been easy but to do so during a global supply chain and contract staff…read moreshortage is all the more painful. That said, Damon Goebel with Goebel Custom Pools built an absolutely beautiful pool for us and not only that, he wired super hard to make sure we were pleased. He is communicative, responsive and thorough. Even our pool service company complimented our pools as one of the best they've seen and they see pools everyday!! I thoroughly recommend Goebel Custom Pools!!

From the owner: Imagine walking out your back door at night to the sound of water spilling over the top of natural…read morerock and a cerulean glow hanging in the air. What was once your backyard has now become a place of solace, reflection, a private oasis away from the hustle and bustle of everyday life. Or maybe you want something accessible for your children, a pool where water volleyball and Marco Polo reign supreme. No matter what you envision, Goebel Custom Pools can turn your ideas into a reality, and teach you how to care for and maintain your investment along the way. Let's build some backyard memories together.

Our previous pool technician wasn't providing good service and it was impossible to reach anyone…read more We hired Davis Pools and they sent their technician Tony who worked diligently until our pool was looking fantastic. Tony even explained in detail the work that he would do. We are so happy with the results and are extremely grateful that they are available for contact and prompt to respond. Great value! We highly recommend Davis Pools.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Wow what a great company. Had some issues with my spa, called up this comp and they promptly came…read moreout. Determine what issues where fix them. Gave a first time spa dummy like myself much needed advice. Lol, Nice bunch of guys. Now everything working and running smooth. Now I know how to use, run, add correct chemicals and they sell filters, covers, motors, all parts. No longer have to order from Masterspas online and wait a month. They can bring parts by, install for you or drop them off and install yourself. Call up landon he's great.

NEVER BUY ANYTHING FROM Sweetwater Spas & Hot Tubs!!!…read more For the initial set up, parts were broken and missing. I still cannot get them to come out without trying to charge me for a service call when ALL THE PROBLEMS were identified during the initial instillation. UPDATE: I ordered it over a year ago and they STILL HAVE NOT DELIVERED EVERYTHING OWE US and are non responsive. The mother owns it and hides behind the kids working there in sales and in Service.

They put in a non-compatible controller for my hot tub. Then when it quit working a month later,…read morethey charge me $378 to go out and tell me they put in the wrong controller. I still don't have this issue resolved! luck getting someone to call you back. I've called them probably 20 times and only spoken to a person three times. When you call their number it always goes to voicemail. It's an insane way to run a business.

I've had a wonderful experience with Devin at Pool Sweep! It can be incredibly difficult to find a…read morepool service company that is willing to maintain an above-ground pool, so I'm very thankful I found them. Devin was able to add me to his weekly schedule right away and quickly got my large above-ground pool back in great working order. The service has been reliable, professional, and reasonably priced. I truly wish I had found Pool Sweep sooner! I highly recommend Devin and Pool Sweep to anyone looking for dependable, quality pool service.

CT definitely knows what he is doing. One of the most important things a business can do these…read moredays is show up when they say they will. He did. Actually he was a little early and texted me. My pool was pretty messy with that mustard algae and he vacuumed it all out and cleaned the steps. Considering what he accomplished, the price was reasonable and I have texted him since for some maintenance advice and he had a quick response. I highly recommend this service.

This is hands down my favorite nursery in San Antonio! I've visited numerous times and am always…read moreimpressed by the variety, quality, and affordability of their selection at Rainbow Gardens. The staff are consistently friendly and always ready to answer my questions, which has been a lifesaver as a newbie plant mom. Their spacious outdoor layout and safety precautions make every visit comfortable, and I love that they support other local businesses--you'll often spot local honey vendors, food trucks, and pop-ups on-site!

This is where you need to go to either start or add onto your garden. Indoors they have soil,…read morefertilizer, planters, seeds, tool, etc. Outside is where the magic is. Rows upon rows of flowers, vegetable plants, etc. This isn't your Lowe's Garden Center. I'm particularly impressed by their selection of roses to choose from. My mom had a lot of fun today. Since it was quickly getting hot, we didn't do much outdoor shopping, but she did buy a lot of seed packets and some lily bulbs. Things here are a little more expensive than other places but on the other hand, many places won't have the selection Rainbow Gardens has. The folks running it are also very nice and helpful.