Ryan was fabulous. Came on time. Diagnosed the leak in my hot tub quickly and fixed it right away…read more Very happy!

I called for heater repair for hot tub. they called back, fixed my problem on phone.who does…read morethat.NO CHARGE. Honesty not dead.

Would highly recommend Leisure Depot, I called them to ask for a recommendation to fix our leaking…read morehot tub. They informed us we were still under warranty and sent Jake out to us. He immediately found the issue and fixed it. Jake was very knowledgeable and courteous.

KT makes my water sparkle! She is knowledgeable and easy to talk to about issues with my pool. I…read morehave always been satisfied with the results of what she tells me to do.

0 stars! Absolute worst experience of our entire new construction project! We have had nothing but…read moreproblems from the beginning and they do not respond or stand behind their shoddy work! Worst of all they put the gas heater under our house without proper ventilation and almost asphyxiated us! Had to call fire department and they have done NOTHING to remedy!! ( law suit). DO NOT USE THIS Company!!

We are extremely happy with the pool built for us by Blue Haven in Charleston. Our salesperson…read moreScott was amazing to work with and did a phenomenal job of incorporating all of our design ideas into the project. When construction started Dereck was a pleasure to deal with and was very good at keeping us up to date on the build status and any delays (which were all beyond BH's control). Overall the project from start to finish exceeded our expectations and we would highly recommend Blue Haven to anyone looking for quality pool work at a fair price.

This place really worked with me to get my mother into the perfect spa; they went above and beyond…read more Allowing let me make payments and towards the Hot Tub until I could pay it off. This is an excellent place to shop for a reasonably priced Hot Tub. The owner is very compassionate and worked out the perfect match for my mother's needs. I can't express my gratitude towards him for really going above and beyond to make the process work for us. I highly recommend giving Seacoast a look if you're thinking of purchasing a spa.

Have loved working with this company. They helped us design a gorgeous kitchen. 10 years later we…read morebroke some brackets on our pullouts and they hooked us up! We also bought a hot tub from them and the process was seamless. Very kind and they take their time to make sure you're happy. Definitely recommend.

When purchasing something from an online Marketplace, many things can make you very anxious. We…read morepurchased a used hot tub from James from Facebook Marketplace. He was excellent to deal with. Clear communication from the beginning. He delivered and set up the hot tub with what seemed to be ease. It was a couple of weeks before we connected to electrical to make sure everything was working as this is a used hot tub. Of course something didn't work, so I message James and right away he was on it. He showed up the next day and found the bad part. What was extremely surprising to me was James offered to make right and repair or rebuild the part. We opted for a new part and he sold to us at cost and made the repairs. I highly recommend that if you are in need of hot tub repairs or in the market for one, reach out to James and at least give him a chance to show you that he can be trustworthy. We are very satisfied clients and will continue to use his services. Jerry & Jennifer

I had him out three times, replaced a heater, replaced a circuit board, and my hot tub is still not…read more"hot". He told me to call Elko, I now wish I had just called them first. Apparently if you have a hot spring tub, they know more about them. I liked him personally, he became a little testy when I asked about a partial refund of my 1300 spent so far with him. I think he means well, seems to know about hot tubs, maybe just not the hot spring expert?

We were cautious buyers and shopped around extensively. Jim (and Sandy) were by far the most…read moreknowledgeable and responsive to our (too many) questions. The only thing they didn't do was pressure us in any way Wrote down stuff for us - others wouldn't commit in writing. Installation was watching a well- organized pair of dancers 'come toward me 2 inches', 'a foot to the right on your end.' Rarely have I seen people communicate that well. The impression was professionalism and organization. Jim showed up when he said he would. He communicated clearly and often. He builds his business by word of mouth so here's my endorsement. If you don't check out his showroom and talk to them, you are doing yourself a disservice.

5 days ago I had my spa delivered. dealing with the owner was great. He was knowledgeable and…read morelistened to what was important to my wife and I. we got the spa that was perfect for us at a much better price than anywhere else. no one was even close on price. We love the spa and would highly recommend.

So we made a huge mistake!! We bought our hot tub from the wrong place and after they delivered…read moreit, they couldn't care less to help us learn to use it and properly balance the chemicals. On my way home one day I decided to drop in to Pride just to grab some chemicals and see if maybe they'd be able to assist with my lack of chemistry knowledge. Met Steven (maybe Steve, it had been a long week and I can't remember)and he was very happy to help! Told me to bring in my water sample right from the hose since I was getting ready to flush and refill to try again. The next day I brought in a sample and he and Molly got me tested, lined up with some new chemicals with specific instructions and even some scented salts which I'm stoked to use soon! Molly even gave me a hot tip to buy a sump pump to help with draining the tub faster so I picked one up on the way home and that was the best tip ever!!

over priced pool company. The worst techs that do not…read moreknow how to fully do their work and half ass the work and diagnosi. I definitely would recommend another pool company. The service lady is very rude and thinks she knows it all. in fact, she's wrong. O had past issues with them servicing my pool when it has a equipment problem. Until, they can make a difference I will not be a customer anymore.

love coming here for the vibes and knowledge! they know their plants unlike most big box stores…read more plus who doesnt love when they do the complimentary potting! its so cute.

I've been coming to this shop for many years. It used to be such a fun place to go and the staff…read morewas so kind and the last few visits in recent months have been the complete opposite. Everyone working is so rude and unfriendly. They don't greet you, they don't say thank you and it just doesn't have that cozy neighborly feel like it used to! Even my eight-year-old noticed how cold the staff is ! Their products have done nothing but skyrocket in price as well! Today will be my last visit after the rudeness we experienced at checkout! I'd rather go to Home Depot and buy plants for a third of the price and you can get the organic soil on Amazon for half the price ! At least at Home Depot they are friendly and they smile and you don't feel like they are judging you! :)