#30/100 Yelp Dec. challenge. Nice pool shop with super…read morefriendly service. Was looking for some last minute Xmas gifts for a friend at work and stumbled upon this pool shop. They have a few fun items like themed thermometers and blow up items for pool. Note: there was a strong chlorine smell as enter however it is a pool shop so no less stars for that.

Welcome to the neighborhood, little gem! I am very surprised this area did not have a pool supply…read morestore considering all the pools in our area. This used to be a Tide Dry Cleaner. We have plenty of cleaners, we needed this pool store! I was immediately greeted by the husband and wife franchise owners. I spoke for a moment with the wife about my needs and soon learned they have referrals for plaster work, pool maintenance/service workers and expert knowledge about pools in general. I was given a container to bring a sample in of my pool water to have it checked at no cost. I was delighted to have such a warm introduction to the store. Aside from the maintenance and chemical items, they also have fun floats, thermometers, outdoor clocks, towel holders and much much more. The store was exceptionally clean. I have always liked pool stores since was a kid. The smell brings back so many memories. Seems I was always in a pool store with my dad or my grandmother. We would go in for chemicals to treat our pools. Back in the mid 70's and early 80's, you did it yourself since having a "pool guy" was not as common as it is today. I'm very excited about how well the store is stocked. They pack a lot in this small space and I will be back to get some new floats soon. They carry my favorite brand of floats, SwimWays. Great customer service, pristine store, good prices and big selection. What more can you ask for in a pool supply place?

Bad first impression. I called looking for pool salt as the locations nearer me were all out. The…read moregirl who answered the phone (Mariah), twice put me on hold for approximately 5 minutes each time without coming back to me. I called a 3rd time, and she was extremely rude. She then proceeds to CALL ME BACK and hang up when I answer. Then I call back, and she won't answer. By that time, my associate was in the store, and observed her looking at the phone, smirking, and intentionally not picking up the line. I won't take my business here again. There are too many other Leslie's with helpful staff that will take my money. And I see other reviews saying the staff here is lazy. I only dealt with Mariah, but that was enough.

Excellent service from Mariah B today at Leslie's. She made sure I received all my discounts. Took…read moreoff 1 star because of price.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

We hired Primary Pools and Service to rebalance our pool that had turned green after heavy rains in…read morethe hot summer months. I was so worried we were going to have to drain and refill the pool, but Kaleb did an awesome job and was able to quickly fix our problem before it got any worse! We hired them on for monthly service (since we weren't doing the best at maintenance) and they just keep impressing me! Kaleb has kindly helped me with minor repairs and maintenance on the pool that is above and beyond what I expect from a monthly pool service. This company is great and we will definitely be keeping them around! Highly recommended!

From the owner: NEW customers: First filter cleaning free…read more Weekly pool and spa maintenance, one time cleaning, filter service, repairs, drain and clean, chemical only service and more. If it's pool related, we will give our best effort to help! Free estimates.

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy

After initially having concerns with my experience with Anthony & Sylvan Pools, I wanted to come…read moreback and update my review because the way they handled my issues truly made a difference. Their quick resolution and immediate response to my concerns meant more to me than words can say. For the first time in a long time, they made me feel like a big company truly cares about the little people, and that kind of customer care is rare today. A very special thank you to Owen for the endless conversations, calls, and discussions to make sure every concern was addressed and, most importantly, to ensure I felt the way a customer *should* feel -- heard, valued, and respected. That level of dedication, patience, and follow-through deserves recognition, and I sincerely appreciate the effort made to turn my experience around.

We had a leak from our pool heater that occurred out of no where. This happened late at night. We…read morecalled the following morning, which happened to be Father's day, and spoke with Burt Stavinoha. He came over and fixed the problem in a matter of minutes. Thanks Burt for saving the day and making us feel like valued customers

Estate planners and business school profs. said: the 1st gen starts a business. The 2nd grows to…read moresuccess and the 3rd generation often sleeps on the job... The beginning of the end for their reputation as they tend to cut corners and doing the right thing! Had Watts for the first pool. Randy was great to work and everything was professional, done right the first time or corrected immediately. Requested Watts to come out to put in a new pool at the new home. Their sales guy lives in the neighborhood. No show first meeting. Late for second meeting. And, subsequently the salesman was several days late providing the estimate which was BY FAR the MOST EXPENSIVE. Over the next few months I asked neighbors, club members and friends if they had experience with Watts and, if so, to share. Appears their experiences are quite similar. Even a childhood friend of Randy's and one of his friends validated similar experience and their sadness over the decline. More than one mentioned writing Randy and not hearing back. When notified about the repeated issues and requesting a different sales agent, Ms. Watts responded indignantly,"youhave to deal with the sales guy as it is his territory...for 20 years...? Really? Mentioned the cost issue...."That is the price!". Ironically, they said it would have to be hand dug because a loader would not get between the homes. Really. The competition had no issue getting a loader into the yard nor building for 30% less. Watts Pool, a company built by a grandfather, a son continuing to improve and grow its first rate legacy lower its quality and customer service. In the neighborhood where Watts built its reputation it is sad, yet no wonder, the Watts sign is rarely seen around the neighborhood.

You typically hear horror stories about building pools so I entered this project with open eyes,…read moreexpecting the worst and hoping for the best. I'm delighted to report that Watts Pool Company did a fantastic job, the job was completed on a timely basis and within budget. From design to completion Watts Pools did a fantastic job in all facets of the project. They also coordinated the construction of a pergola, decking and landscaping that all look fantastic with the finished pool. I would recommend Watts pools for any project, small or large you will love the finished product. Amazing!

Absolute Lawn Care went above and beyond our expectations for this project. They were able to begin…read morethe project sooner than expected, did an incredible job, and even hauled away all the extra lawn trash (old stone, metal separators, etc.) that was not part of the project. I was dreading this project and Absolute Lawn Care made it really easy for us and at an affordable price.

I hired absolute to do general gardening and hedge trimming - not lawn services. After 2 months, I…read moream absolutely unhappy with them. 1. They do not communicate. They never give a heads up when they are coming. They do not knock on your door. They will not call you. 2. The hedge trimming is absolutely abysmal. Very uneven. 3. They killed spots in my grass. The trimming crew had used vegetation killer at the previous location and had it on their boot bottoms. When they arrived they got out of the truck, tracked across my grass and began "hedge trimming". Everywhere they stepped the grass died. You can see their steps. There is a dead strip in front of the hedge. I have photos. It's been 3 weeks and it makes me sick every time I pass by this in my front yard. I had an award winning lawn prior to this. Neighbors ask what happened. SAD. I paid them their rate (high in my opinion). My wife had hired them. I asked her to fire them. She sent an email.

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

The complete experience with Express was very professional from the Admin. staff to the…read moreinstallation crews. We were completely satisfied with the replaster and tile work.