Customer service is absolutely terrible. We called for a price on having an in ground pool…read moreinstalled. The person who answered said only one person can give us a quote and they would call back. They never did. Eventually we called back and asked about getting a quote and the lady immediately and rudely said $54000. She Didn't ask what size, how deep, do we want water features, nothing. Even if they were the cheapest price I'd go somewhere else based on their customer service alone.

Never ever use this company. I recently purchased a spa from them. It has been one problem after…read moreanother. They delivered the hot tub and cracked the edge. They brought us the chemicals that were included in buying the hot tub but the box was missing some chemicals. They promised to "patch" the jacuzzi. The electrician came to hook up the spa said that the manual didn't match the product. Immediately the hot tub is displaying an error message. They are no help for solving the error message. Absolutely no service after the sale no matter how much money you spend. I should not be using the afternoon to take the side panels off of my brand new hot tub to try and figure out how to solve the error code. Worst customer service you will ever experience.

WOW! The customer service was outstanding. During the interview process, responsiveness was an…read moreimportant factor. Mr. Dinger always responded to my calls from day one. If I sent a text or called in the evenings or weekends, he was sure to respond. During our first meeting together, my husband and I were educated on the different types of pool options (gunite vs. fiberglass, chlorine vs. salt) and Mr. Dinger sketched out on our lawn a visual of the pool. I felt comfortable discussing anything with him and he made sure everything was done right. "Pool school" is offered after the pool is installed for the owner to be able to understand how to maintain the pool. I couldn't have been more pleased with the customer service. Our pool is beautiful and turned out better than we imagined it. Highly satisfied!

Dinger Pools answered my phone call and arrived within 2 or 3 days. The foreman Jimmy and his…read moreassistant Garth were professional and very experienced with the problems my pool and pool equipment had. I could not ask for better service or more reasonable prices. Thank you Dinger Pools for a job well done!

Do NOT do business with these people. Blue Haven built my pool in 2009 and it was good. But…read moreneeded a new heater recently and made the mistake of buying from them. They had no idea of how to tie it in to my system, and of course when I called back to report the problem I got no help. Also my light was out in spa and I said I needed a new one. But instead of diagnosing the problem as being just a bad light bulb, he installed a whole new light for $400. When I told him I didn't appreciate him wasting my money like that, he just laughed. It's really a shame because Blue Haven used to be a good company.

A NO star rating for this company (had to give it one star to post). They installed a new pool in…read moremy back yard. Problems started from day one. Original layout was wrong, not following the plan, had to be redone. Most of the work was done by sub-contractors who lacked the ability to do the job correct. It took almost 3 times as long to finish. Shoddy finish. Some of plaster had to be redone, Brick trim started falling off a month later. Plumbing leaked, equipment failed or did not work correctly. Had to hire another contractor to redo some parts and correct all the problems. Warrenties were not honored. Most of the equipment had to be replaced by another company. One of the worst experiences I have ever had dealing with a construction related business.