I came 10 min before the appointment time. Was brought to…read morethe exam room and left there. I left after waiting for 20 minutes because NOBODY stopped by and explained what was going on and apologized for the delay. I see it as a sign of DISRESPECT. Patient time is NOT not less valuable than doctor time. What would happen if patient was 20 minutes late?

I worked at Nwh and had surgery there many years ago. My husband had hip surgery also…read more As always top notch care at NWH

Great guy and great doctor-don't hesitate-call him with your problem and if he can't help you he…read morewill point you in the right direction!

One of the best docs out there. When I injured my foot last year, I limped - on crutches - sobbing…read moreinto the podiatrist's office affiliated with a major Boston hospital. The podiatrist barely even looked at me before saying "it's a sprain, you'll be fine by Monday." I angrily told him it was NOT a sprain, that I knew my body and something was wrong. That night had me back in ER for excruciating pain. Enter Dr. Friedberg the following week who, after some manipulation of my foot, and some questions concluded that I had a fascia tear that would probably take a few months to heal. Man was I glad I went to Dr. Friedberg! My foot did take a few months to heal, but he was nothing but kind, gentle, and professional through the entire process. He offered tips and tricks on how to regain strength and reduce pain, showed me my MRI images, and explained things in very simple and detailed ways. I cannot say enough good things about him, especially if you need a second opinion.

This was my tenth surgery in life so I've experienced the good, the bad and the extremely ugly…read more This ranks as the best experience. Nice, kind nurses who bring warm blankets; doctors who take the time to explain what to expect. I always have difficulties waking easily from anesthesia but no one got upset with me or rushed me. Everything was orderly and everyone seemed to know what they were doing. I don't want any more surgeries in life, but I would choose this place again if I had to.

The best of everything and everyone! I would feel so confident have any procedure, surgery, etc…read more there!

The reason I'm giving a 4 star review is because 3 of my appointments have been canceled. I can…read morebarely walk at the moment and my procedure, that I have confidence will help me was canceled. When I asked when I could have another appointment they told me 4 weeks from now, which I considered outrageous. When I let them know how I NEED this procedure done, then they gave me an appointment for the week after. Dr. Hartshorn, is amazing otherwise, he takes the time to listen, and give you options. They have snacks, coffee, and the office is super clean. The staff is super friendly. I just feel like, as someone who can barely put any weight on her foot, and then pain is so bad that I can't sleep, that this is not considered urgent and therefore it gets canceled.

All I can say Boston, is that YOU have gained a rock star, and we out here in California are left…read morewith the tour bus drivers.... 2 years ago I was involved in a bicycle accident and tore the rotator cuff in my left shoulder. The pain was excruciating, and continued to get worse over time. One of my colleagues who was seriously injured in a surfing incident a year earlier, that basically destroyed his shoulder (broken bones etc) had been treated by Dr. Tim Hartshorn, and recovered completely recommended that I go see him. I did, and I IMMEDIATELY knew I was in the right place, with the right doctor. Ultimately, I required surgery to repair my shoulder, but prior to actually scheduling surgery, I needed to finish out the work season on light duty. Dr. Hartshorn gave me direct steroid injections to the shoulder joint over the course of the next few months to get me through the rest of that season. At the end of the season, I went in for surgery in the morning, and was back home that afternoon. Almost immediately, Dr. Hartshorn had me on a physical therapy routine that got me moving my newly repaired shoulder in short order. Over the course of the next several weeks, the pain subsided, my range of motion returned as I continued physical therapy, and in less than 3 months, I was back at work with no restrictions. What you need to understand is that prior to seeing Dr. Hartshorn, I could not even hold a coffee cup in my left hand without serious pain. The act of threading a belt through my pant loops required assistance from my wife. Sleeping was nearly impossible and I was a wreck due to lack of sleep. Surgery takes time to fully heal from, and I knew that going in. It also takes commitment by you, to do the exercises, and range of motion stretches prescribed by your physical therapist or doctor. If you don't do that, you will not recover completely. I knew that going in as well. Dr. Hartshorn made sure I knew that this was not going to be easy, or fun, but it (the PT and stretchers) was absolutely necessary for fast recovery and the best possible outcome. Without question or reservation of any kind, I can absolutely say that if you are reading this because you have injured your shoulder, and are at the point where a solution other than you just "roughing it out" is necessary, and you have found Dr. Tim Hartshorn, Your are one fortunate individual. It is my belief that you will NOT find a better physician, surgeon or human being than Dr. Tim Hartshorn. Congratulations, and rest easy. You are in the right place. For those wondering why, 2+ years later I might be here writing a review for Dr. Hartshorn, it is really simple. I have since injured my other shoulder, and have been in the care of a doctor who was prescribed by workers comp out here in California. I am miserable, I require surgery and I decided to reach out to Dr. Hartshorn to see if he would be willing to look at my MRI and perhaps give me a recommendation for surgeons he personally knows and would comfortably recommend out here in Cali. Well, being the rock star that he is, as I mentioned in my first paragraph, Dr. Hartshorn called me directly himself. Not his staff, or some mouth piece like I would have expected to hear from out here, but he himself. I was actually not surprised to be honest, because that is the kind of doctor Tim Hartshorn is. Like I said Boston, consider yourselves VERY fortunate to have this guy in your wheel house. It does not get any better than him. I wish you well on your treatment and recovery, but have no doubt that you will be just fine. THANK YOU Dr. Hartshorn. THANK YOU.

Dr Kavolus was amazing! He listened to my husband's concerns, presented options, and was always…read morecaring! He replaced his right hip and to say it has been life changing is putting it mildly. He was in pain for a few years and now he is completely pain free! His recovery has been remarkably easy and he can now do things that he wasn't able to do for a long time. He can go to museums, long walks, travel, you name it. Everyone in his office is so pleasant and helpful. I would highly recommend him and his team!

I recommend anyone looking for a caring Orthopedic doctor and team to see Dr. Kovalus. He takes the…read moretime to answer your questions and present options. His demeanor is upbeat and caring and he has a great sense of humor. Most of all you really feel he loves what he's doing. He has made a positive difference in my life and I feel confident he will do everything he can to make a difference in yours

Tremendous Dr. Highly trained, great people skills and an incredible talent to analyze the problem…read moreand find a practical sound solution always thinking about the patient first. I highly recommend Dr. Hartshorn for a number of my health care needs and concerns! Very happy!!!

Dr Hartshorn is a fantastic orthopedic surgeon, I highly recommend him. I just moved to MA and,…read moreafter several years of steroid injections in my shoulder for pain, was looking to get another shot. He suggested I first get an MRI, so glad he did as I had a a significant rotator cuff tear, steroids would have masked the pain and made things worse. I received corrective surgery and 3 weeks out am already experiencing less pain vs pre-surgery. He provided great step-by-step detail on the procedure and what to expect wrt pain and recovery, and has been very present post-operation. He also has a great staff who are very responsive and supportive. I really appreciated his ability to clearly explain all options of treatment including pros and cons, which allowed me to make the best decision for me without pressure.

After seeing nothing but knuckleheads in Worcester, we went to Dr Ward for some much needed relief…read morefrom Mrs B's hip pain, after some research and a recommendation from a friend. We are so happy we strayed from home. Dr Ward was great. He took a look at the x-rays we brought with us and he knew exactly what was wrong and took the time to explain the problem. The unfortunate thing is that he recommend surgery, though that really wasn't a surprise. Though he did try to be funny a couple of times, this really isn't his forte? I do give him credit for making the effort. He's very personable and made a point of spending some time with Mrs B post op. Definitely give him a try if you're having a problem with a knee or hip.

Ward is awesome! I come from a family with 2 md's so I have great guidance. Dr Ward is a great…read moreorthopedic surgeon, with amazing credentials. I have had a hip and knee both replaced by him. He enjoys speaking with his patients and never rushes. He is specific and will explain every detail of what he needs to do, why he needs to do it and what you will experience after your surgery. I expected total misery and was totally shocked with no significant pain. Ward is very casual and sweet. He takes his time with his patients and enjoys a good laugh. I adored him and feel blessed to have found him. If you need a knee ir a hip he is the guy. Awesome surgeon really good man.

It is always good when a practitioner listens carefully to what a patient says and presents…read morereasonable alternatives for treatment. Jason is an excellent listener. He is obviously knowledgeable, and presented options that others had not suggested. Everyone on the staff was helpful and pleasant and made this old lady feel both comfortable and well cared-for.

Knee shots are painful by Jason. I had them done elsewhere and felt just a pinch when having shot…read morewithout numbing gel.

I had to have a cortisone shot in my hand today. Dr…read moreSchumer has not pressured me at all but did tell me it would help. He was so patient and gentle. He is my miracle worker.

Dr Quinn repaired a torn tendon on my right shoulder and was just a incredible surgeon! There will…read morebe virtually no scar and he has a wonderful personality. Also the staff is very helpful and quick to schedule appointments. Molly is the surgery coordinator and she deserves a shout out for being caring and professional. I cannot say enough about the Dr Quinn and his staff! I highly recommend him as one of the top professional orthopedic surgeons in MA.

I had hip surgery and he made my leg almost 2 inches longer than the other. now I have back and…read moreleg pain in my other shorter leg. He is not good!!! He has a surgery center in NH to make it more difficult to sue for malpractice because now you are crossing state lines and must go federal. Do not go to him.