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This hotel is a dream! It was booked because all the surrounding chain hotels were sold out, but I am so glad I stayed here! The rooms are adorable and like mini condos. Everything is pink. It has a very trendy, "instagrammable" look. Rooms have a kitchen are and a little backyard with some chairs. Overall, the room is so cute. I also arrived to a little bag of snacks on my bed, nice touch. The hotel has a lot of rules (no guests, 21+, pool closed after 9pm, no outside alcohol). They don't have a bar or restaurant. Personally, I loved the rules. It was serene. It was quiet. It felt like a little break from the hustle and bustle of reality. I can understand why some people wouldn't like all the rules, and if you don't want rules and want more of a party experience then this hotel is not for you. Service was friendly as well, from my brief check in experience.
A quaint experience of Palm Springs. Warm and welcoming. This is a beautiful property overall. The concept is creative in design and the hospitality is on point. The breakfast area is amazing. Love it. Don't stop. Well mastered! The room was exceptionally cozy. The staff was friendly and proficient. A little hidden gem in PS.
Stayed here for Coachella! The property was soo cute and the staff were super nice! The room was really spacious and was serviced everyday. They also had free breakfast every morning! Sadly we were so busy and weren't able to swim or lounge by the pool!
Mini reflection retreat mode: ON Found this hidden gem through TikTok and wow -- it did not disappoint Super cute, private, and oh-so-Instagrammable with cozy corners to read, chill, and unwind. Heated pool? Mini kitchen in the room? Affordable & aesthetic? Double Bonus: I unintentionally matched the vibe perfectly Staff were the sweetest and they even had continental breakfast included Already plotting my next girls' trip back here #RetreatVibes #HiddenGem #AestheticStay #GirlsTripLoading #MiniGetaway
We visited Palm Springs for an extended weekend in late June. The property has a very unassuming entrance door, but once inside, you feel instantly comfortable. We had spoken with Daniella and Rich a couple of times prior to arriving to go over the two room categories. Daniella checked us in and was just as delightful in person; she gave us a warm welcome, walked us around the pool area, and led us to our room. The grounds are kept spotless, including the pool and loungers. The decor is super cool with its pink theme, featuring matching accents on the lounge chairs and even the pool towels. We chose a "comfortable" room category, which was clean and a refreshing escape from the desert heat. The bathroom was a bit retro but very functional. The bed was amazing, sturdy and super comfortable, and we crashed hard after a long day of travel. The room itself was spacious, and the kitchenette was perfect for our needs, complete with a full-size refrigerator and a breakfast bar where we could comfortably check emails. For breakfast, the fresh, hot croissants, coffee, oatmeal, and yogurt were excellent. We met Rich on our first night, who works until the registration office closes at 9 PM. He has worked at Les Cactus for many years, and his knowledge of the property and local food suggestions were spot on. The employees are very respectful and always seemed to be cleaning, restocking water and towels, or clearing debris from the pool when they weren't greeting us. While we had heard rumors that the owner wasn't the most pleasant person, we never met him, and he certainly made the right choice in hiring Daniella and Rich. Overall, I highly recommend Les Cactus. It is truly an oasis in the desert.
This was absolutely the cutest little hotel I've stayed in. I loved all the pink! Pink towels, pink napkins. Everything was well maintained and very clean. Our room (I think I booked just the basic room) was spacious and the bed was super comfy. The property was quiet and not crowded and it was a great place to just sit and relax. Parking is free and they also include a little breakfast basket for you in the morning. Keep in mind this hotel is 21+ only. The area also felt very safe and it's close to the residential area. Every staff I interacted with was also very friendly. I would definitely come back one day! Great place for a couples getaway or a weekend away with the girls.
My husband and I recently just stayed with Les Cactus! What a hidden gem this boutique hotel is! It's absolutely charming, so chic & the staff has impeccable customer service skills, this is what people expect of the big names and don't receive it. We have found a new favorite place to stay in Palm Springs. The Saltwater pool was amazing for the skin! They were more than accommodating & everything was so clean. 10/10
This gorgeous place is truly perfect in every way. I am so grateful to have found it. I had not been to Palm Springs in 30 years! I realize how subjective any lodging experience can be, so I will share some highlights that would instantly help me make the decision to stay here, were I the one reading this. The standard of cleanliness is very high, which is a BIG deal for me. Details are important at Les Cactus. The rooms are pristine. I was able to be shoes-free and my feet stayed as clean as they do at home. The bedding and towels are cotton, and the detergent is either fragrance-free, or rinses away so well that it might as well be. No fragrances are used in the rooms (THANK YOU!). There is no carpet in the rooms, apart from one rug (under the bed) that is well-maintained. The rooms are spacious, open, bright, well-lit, absolutely lovely, and as air-conditioned as you desire them to be, which is adjustable via remote (in my room the remote was hand-held, but I think the one in my friend's room was located on the wall). You can also turn off the A/C, or merely use it in fan mode if it gets too chilly. The grounds are immaculate. The aesthetic is inviting, delightful, and impeccable. You will find a large pool, hot tub (the jets feel fantastic; you may ask for them to be turned on), a few hammocks, numerous green plants, colorful flowers, trees, cacti, hummingbirds, butterflies, and heart-opening views from the sweet little deck upstairs. Whether rain or shine, I loved every moment. If you are looking for a stay wherein meditative states are possible without even trying, this is one such place. The people who work here are warm, kind, and wonderful: Daniela, Richard, and Andy are all spectacular. I cannot say enough good things about Les Cactus. Everything about this treasure of a place made me want to remain there and never leave. Every day, I extended my stay, "Just one more day." I wish I could have stayed for a month (or a year!). If I move to Palm Springs, it will be largely thanks to the experience of staying here. Thank you so very much for everything. I felt such a natural sense of peace, ease, happiness, and joy, and also got very good rest. I cannot wait to return. What a gift. Thank you, thank you, thank you. * * * ADDITIONAL NOTES * * * There are only two or three items I would change or improve if I could. Given the overwhelmingly (((POSITIVE))) experience I had here (for five nights, split into one and four-night stays), these do NOT warrant a decrease in my overall rating. 1. The water pressure in the shower, which in my room was very low, could be better. This is not uncommon at even the best hotels and Airbnbs. Luckily, I currently have a shaved head, so it was doable. 2. I did at times wish the pool and jacuzzi were open until 10pm. However, 7am to 9pm is not bad, and you can still be outside enjoying the evening after hours. The extra hour or pool and hot tub use at night would be welcome. 3. My friend also stayed here (in another unit), and has back trouble. For her, the bed was much too soft, so she tried to sleep on the floor using the provided yoga mat (another added in-room bonus, by the way), but for her, this one detail was sub-optimal. I, too, at times, find soft mattresses/bedding painful. At home, for the last decade, I have slept on a four-inch trifold pad, placed directly on the floor, and it is the perfect balance between soft and firm (zero pain). For whatever reason, the bed at Les Cactus did NOT cause a problem for me (while the Airbnb I lived in for 31 days prior to arriving there definitely DID, and it was a miserable experience at times). I certainly would not mind a bit more firmness for the mattresses at Les Cactus, but as of August 2025, I had no issue in terms of comfort: my sleep and rest were not disturbed, and I had no pain upon rising.
Cute retro rooms; comfortable beds; delicious coffee and breakfast; excellent service and a dreamy pool and overall vibe.
Cute boutique hotel in Palm Springs! I chose Les Cactus over other hotels because of the size- it is a much smaller property perfect for couples or small groups of friends. Location Of course the weekend I went was a HEATWAVE (110+ degrees) so there was no way I was biking around but nice to know they had bikes available. Downtown Palm Springs is definitely bikeable if nicer weather, but also fine to drive around and park easily. There are easily marked spots for Les Cactus around the property and they give you a parking pass when you check in. I read another review that had said they wished the parking was gated however I thought the neighborhood was incredibly safe- there are only other boutique hotels and residential housing. Accommodation The petite room was exactly as described- clean, comfortable bed, with air conditioning that worked really well (not noisy or smelly) and the wifi worked well throughout the property. I wish I had brought an HDMI cord to hook the TV up to my laptop! The shower water pressure is high, had hot water and the toiletries provided were fine. I liked the breakfast that was provided in the morning- one day it was croissants, and the other day bagels with fruit, yogurt etc. The water from the water filter tasted fine too- nice and cold. The pool was definitely refreshing with misters around some of the chair sitting area. They have a cute "hidden" rooftop area for pictures! Service I had late night check in and had no problem getting to the room/entering late. The check-in in the morning was easy, and there seemed to be many staff working even though Les Cactus is a smaller hotel. Overall, I would definitely recommend Les Cactus to others visiting Palm Springs! At $150 a night with taxes/fees, it is a more afforable hotel with a very cute vibe
Easy check in. Staff was super friendly. Amenities were great. Gorgeous lobby and pool area. Rooms were super clean and cute. Mattress was amazingggg. The hotel itself is Very private and quiet. Perfect for a little getaway with your BFF or significant other. Vibes were immaculate. Lots of parking around. Overall, highly recommend!
29 days ago
I really enjoy staying at Les Cactus! It's reasonably priced, quiet, and has the cutest retro décor. The entire property is very well maintained and always feels incredibly clean. The complimentary continental breakfast is a nice touch, and I also love that they sell drinks on-site. It makes relaxing by the pool even better. My only suggestion would be to add a small snack bar. If you get hungry, you currently have to leave the property or order through DoorDash. Having some easy snacks or lite bite options available for sale would make an already great stay even better. Les Cactus is such a cute, relaxing place to stay. I would definitely return and highly recommend. read more
7 months ago
This hotel is a dream! It was booked because all the surrounding chain hotels were sold out, but I am so glad I stayed here! The rooms are adorable and like mini condos. Everything is pink. It has a very trendy, "instagrammable" look. Rooms have a kitchen are and a little backyard with some chairs. Overall, the room is so cute. I also arrived to a little bag of snacks on my bed, nice touch. The hotel has a lot of rules (no guests, 21+, pool closed after 9pm, no outside alcohol). They don't have a bar or restaurant. Personally, I loved the rules. It was serene. It was quiet. It felt like a little break from the hustle and bustle of reality. I can understand why some people wouldn't like all the rules, and if you don't want rules and want more of a party experience then this hotel is not for you. Service was friendly as well, from my brief check in experience. read more
A quaint experience of Palm Springs. Warm and welcoming. This is a beautiful property overall. The concept is creative in design and the hospitality is on point. The breakfast area is amazing. Love it. Don't stop. Well mastered! The room was exceptionally cozy. The staff was friendly and proficient. A little hidden gem in PS. read more
Stayed here for Coachella! The property was soo cute and the staff were super nice! The room was really spacious and was serviced everyday. They also had free breakfast every morning! Sadly we were so busy and weren't able to swim or lounge by the pool! read more
29 days ago
1 year ago
Mini reflection retreat mode: ON Found this hidden gem through TikTok and wow -- it did not disappoint Super cute, private, and oh-so-Instagrammable with cozy corners to read, chill, and unwind. Heated pool? Mini kitchen in the room? Affordable & aesthetic? Double Bonus: I unintentionally matched the vibe perfectly Staff were the sweetest and they even had continental breakfast included Already plotting my next girls' trip back here #RetreatVibes #HiddenGem #AestheticStay #GirlsTripLoading #MiniGetaway read more
3 months ago
We visited Palm Springs for an extended weekend in late June. The property has a very unassuming entrance door, but once inside, you feel instantly comfortable. We had spoken with Daniella and Rich a couple of times prior to arriving to go over the two room categories. Daniella checked us in and was just as delightful in person; she gave us a warm welcome, walked us around the pool area, and led us to our room. The grounds are kept spotless, including the pool and loungers. The decor is super cool with its pink theme, featuring matching accents on the lounge chairs and even the pool towels. We chose a "comfortable" room category, which was clean and a refreshing escape from the desert heat. The bathroom was a bit retro but very functional. The bed was amazing, sturdy and super comfortable, and we crashed hard after a long day of travel. The room itself was spacious, and the kitchenette was perfect for our needs, complete with a full-size refrigerator and a breakfast bar where we could comfortably check emails. For breakfast, the fresh, hot croissants, coffee, oatmeal, and yogurt were excellent. We met Rich on our first night, who works until the registration office closes at 9 PM. He has worked at Les Cactus for many years, and his knowledge of the property and local food suggestions were spot on. The employees are very respectful and always seemed to be cleaning, restocking water and towels, or clearing debris from the pool when they weren't greeting us. While we had heard rumors that the owner wasn't the most pleasant person, we never met him, and he certainly made the right choice in hiring Daniella and Rich. Overall, I highly recommend Les Cactus. It is truly an oasis in the desert. read more
9 months ago
10 months ago
This was absolutely the cutest little hotel I've stayed in. I loved all the pink! Pink towels, pink napkins. Everything was well maintained and very clean. Our room (I think I booked just the basic room) was spacious and the bed was super comfy. The property was quiet and not crowded and it was a great place to just sit and relax. Parking is free and they also include a little breakfast basket for you in the morning. Keep in mind this hotel is 21+ only. The area also felt very safe and it's close to the residential area. Every staff I interacted with was also very friendly. I would definitely come back one day! Great place for a couples getaway or a weekend away with the girls. read more
4 months ago
My husband and I recently just stayed with Les Cactus! What a hidden gem this boutique hotel is! It's absolutely charming, so chic & the staff has impeccable customer service skills, this is what people expect of the big names and don't receive it. We have found a new favorite place to stay in Palm Springs. The Saltwater pool was amazing for the skin! They were more than accommodating & everything was so clean. 10/10 read more
3 months ago
1 year ago
This gorgeous place is truly perfect in every way. I am so grateful to have found it. I had not been to Palm Springs in 30 years! I realize how subjective any lodging experience can be, so I will share some highlights that would instantly help me make the decision to stay here, were I the one reading this. The standard of cleanliness is very high, which is a BIG deal for me. Details are important at Les Cactus. The rooms are pristine. I was able to be shoes-free and my feet stayed as clean as they do at home. The bedding and towels are cotton, and the detergent is either fragrance-free, or rinses away so well that it might as well be. No fragrances are used in the rooms (THANK YOU!). There is no carpet in the rooms, apart from one rug (under the bed) that is well-maintained. The rooms are spacious, open, bright, well-lit, absolutely lovely, and as air-conditioned as you desire them to be, which is adjustable via remote (in my room the remote was hand-held, but I think the one in my friend's room was located on the wall). You can also turn off the A/C, or merely use it in fan mode if it gets too chilly. The grounds are immaculate. The aesthetic is inviting, delightful, and impeccable. You will find a large pool, hot tub (the jets feel fantastic; you may ask for them to be turned on), a few hammocks, numerous green plants, colorful flowers, trees, cacti, hummingbirds, butterflies, and heart-opening views from the sweet little deck upstairs. Whether rain or shine, I loved every moment. If you are looking for a stay wherein meditative states are possible without even trying, this is one such place. The people who work here are warm, kind, and wonderful: Daniela, Richard, and Andy are all spectacular. I cannot say enough good things about Les Cactus. Everything about this treasure of a place made me want to remain there and never leave. Every day, I extended my stay, "Just one more day." I wish I could have stayed for a month (or a year!). If I move to Palm Springs, it will be largely thanks to the experience of staying here. Thank you so very much for everything. I felt such a natural sense of peace, ease, happiness, and joy, and also got very good rest. I cannot wait to return. What a gift. Thank you, thank you, thank you. * * * ADDITIONAL NOTES * * * There are only two or three items I would change or improve if I could. Given the overwhelmingly (((POSITIVE))) experience I had here (for five nights, split into one and four-night stays), these do NOT warrant a decrease in my overall rating. 1. The water pressure in the shower, which in my room was very low, could be better. This is not uncommon at even the best hotels and Airbnbs. Luckily, I currently have a shaved head, so it was doable. 2. I did at times wish the pool and jacuzzi were open until 10pm. However, 7am to 9pm is not bad, and you can still be outside enjoying the evening after hours. The extra hour or pool and hot tub use at night would be welcome. 3. My friend also stayed here (in another unit), and has back trouble. For her, the bed was much too soft, so she tried to sleep on the floor using the provided yoga mat (another added in-room bonus, by the way), but for her, this one detail was sub-optimal. I, too, at times, find soft mattresses/bedding painful. At home, for the last decade, I have slept on a four-inch trifold pad, placed directly on the floor, and it is the perfect balance between soft and firm (zero pain). For whatever reason, the bed at Les Cactus did NOT cause a problem for me (while the Airbnb I lived in for 31 days prior to arriving there definitely DID, and it was a miserable experience at times). I certainly would not mind a bit more firmness for the mattresses at Les Cactus, but as of August 2025, I had no issue in terms of comfort: my sleep and rest were not disturbed, and I had no pain upon rising. read more
8 months ago
Cute retro rooms; comfortable beds; delicious coffee and breakfast; excellent service and a dreamy pool and overall vibe. read more
5 months ago
1 year ago
2 years ago
Cute boutique hotel in Palm Springs! I chose Les Cactus over other hotels because of the size- it is a much smaller property perfect for couples or small groups of friends. Location Of course the weekend I went was a HEATWAVE (110+ degrees) so there was no way I was biking around but nice to know they had bikes available. Downtown Palm Springs is definitely bikeable if nicer weather, but also fine to drive around and park easily. There are easily marked spots for Les Cactus around the property and they give you a parking pass when you check in. I read another review that had said they wished the parking was gated however I thought the neighborhood was incredibly safe- there are only other boutique hotels and residential housing. Accommodation The petite room was exactly as described- clean, comfortable bed, with air conditioning that worked really well (not noisy or smelly) and the wifi worked well throughout the property. I wish I had brought an HDMI cord to hook the TV up to my laptop! The shower water pressure is high, had hot water and the toiletries provided were fine. I liked the breakfast that was provided in the morning- one day it was croissants, and the other day bagels with fruit, yogurt etc. The water from the water filter tasted fine too- nice and cold. The pool was definitely refreshing with misters around some of the chair sitting area. They have a cute "hidden" rooftop area for pictures! Service I had late night check in and had no problem getting to the room/entering late. The check-in in the morning was easy, and there seemed to be many staff working even though Les Cactus is a smaller hotel. Overall, I would definitely recommend Les Cactus to others visiting Palm Springs! At $150 a night with taxes/fees, it is a more afforable hotel with a very cute vibe read more
1 year ago
6 months ago
Easy check in. Staff was super friendly. Amenities were great. Gorgeous lobby and pool area. Rooms were super clean and cute. Mattress was amazingggg. The hotel itself is Very private and quiet. Perfect for a little getaway with your BFF or significant other. Vibes were immaculate. Lots of parking around. Overall, highly recommend! read more
1 year ago
1 year ago
Incredible stay at this beautiful, loved, well taken care of hotel. You can tell the staff and the owners really invest time and energy into making this place peaceful, immaculately landscaped and cleaned, and cared for. We are now going to be loyal guests - thank you Les Cactus! read more
2 years ago
1 year ago
3 years ago
The room layout was good and spacious we got the comfortable. The bed was soft good mattress and good size. The restroom was below average, the toilet was hard to flush, the shower was outdated and small. The music was too loud for our room we were really right next to the entrance. Aesthetics were super cute!! Pool: Place comes with Jacuzzi, Pool deck and sun deck. The pool was small and lots of plants near the pool so towards the end of the day it was dirty . Loved the jacuzzi! Sun deck is small but cute. Pool closes at 9pm but wish it was open later. They offer canned alcohol and were good but pricey. Parking: wish they had gated parking. There was an individual yelling and screaming at night and we felt unsafe to get out of the car. read more
1 year ago
I absolutely love this hotel. Everything about it was aesthetically pleasing. The staff was amazing everyone was smiling and friendly. They offer the cutest complementary breakfast baskets in the morning along with coffee or tea. The pool I believe is a salt water pool and they have it at such a perfect temperature it was so relaxing I didn't want to get out. They have bikes to ride and hammocks to relax in. The pink and green decor I loved. It's a really cute hotel. This was such a tranquil place I had a great time and I will definitely be back again. read more
5 years ago
What a dreamy desert getaway this place is! It's now one of my favorite boutique hotels in Palm Springs. My husband and I stayed here for a quick weekend getaway during the pandemic, and we were so enamored with the space we decided to return. See below for a full review. PROS: - The property only has 27 rooms and it's adult-only, so it is as intimate and tranquil as you can get in PS. - The design of the common spaces and rooms are cohesively dessert chic and simply perfect *chef's kiss* - They take sanitation seriously. I saw everyone from the receptionist to housekeeping constantly sanitizing surfaces and furniture. - They have standard amenities like a saltwater pool, hot tub, and massage room. BUT, they also have some fantastic surprise amenities like dreamy Casper mattresses, a basic but tasty continental breakfast, and BICYCLES!!! - The staff is kind and graciously let my hubby and I take photos all around their property like the annoying millennials we are. CONS: - No gym - Its no longer a little secret in PS, so be sure to book in advance! read more
1 year ago
3 years ago
6 years ago
My boyfriend and I had an absolutely lovely time during our stay at Les Cactus! I highly recommend this sweet little boutique hotel for anyone visiting the Palm Springs area! It's also very close to the downtown (we were able to bike there using complimentary bikes provided by the hotel in about 10 mins), which was super convenient! We came during the pandemic for a nice, safe little staycation. Les Cactus was perfect. It has a dreamy desert vibe and beautiful little spots around the hotel to hangout and relax. The decor and amenities are so picturesque! I probably spent the first hour of our stay just snapping pictures it was all so CUTE! We stayed in room 22, and wow, what a treat. Casper bed, a cute kitchenette with a kettle and full sized fridge, adorable wicker chairs, and a tv, what more can you ask for during a staycation? I also loved the little snack bag that was in the room when we arrived, and the breakfast baskets every morning. We spend most of our staycation relaxing in a hammock, enjoying the Mountain View from one of the rooftops, and relaxing by the pool. I felt like all the guests were very respectful, and kept their distance. We kept our masks on when we weren't eating or swimming, and everything felt very safe! Although Les Cactus doesn't have any restaurants on site, they provide snacks and little breakfast baskets with yogurt, granola, fruit and coffee in the mornings. The hotel is also very easy to order food delivery service to, and just a few miles from the downtown with lots of restaurants to choose from! I can't wait to come back, I feel like this would be an awesome place for a group of friends to stay together and explore Palm Springs (when everything is open again). And the best part, it's pet friendly! We'll def be sure to bring our little pup next time!!! read more
Les Cactus literally stole my heart! The pink atmosphere kept a smile on my face the entire time! The theme is pink and green throughout. The rooms are clean and the beds are comfortable. Staff was great and very friendly. You must know that this is a peaceful, relaxing stay. You will not hear speakers or any kind of sounds at the pool. Pure bliss in your thoughts. If you are booking to party, this is definitely not the stay for you. I gave it four stars due to not having hot food and or an actual bar as that would be perfection for the guests and for my liking. All other aspects are met. Furthermore, I would like to repeat that this is a relaxing boutique hotel, I repeat, a BOUTIQUE hotel. let's say it together, Boutique! For those who thrive on boutique hotels you know you are booking for the following Perks: 1. One of a kind experience 2. Attention to detail 3. Unique/Vintage decor 4. Minimal guests With that being said, you can never book at a boutique and expect big chain results, it just isn't realistic. This review is for a boutique hotel and Les Cactus meets all 4 criteria of mine. read more
We've had such a great experience since day 1 here! Staff was super friendly & helpful, room was trendy & clean, ambiance is relaxing, & the attention to detail here is amazing! They were even so nice to leave a bottle of wine when we arrived to our room for our anniversary:) thank you Les Cactus for that :) they also have bikes to use, & they give each room a cute breakfast basket every morning! This is such a nice getaway for small groups/couples, who want a quiet, relaxing, but trendy getaway. Loved our anniversary weekend here! read more
5 years ago
Bruh, Florence needs to go. This business is going to fail even more than it already has if they keep up the lack of hospitality and disrespect. The good reviews on this spot are obviously comped and paid influencers, you can tell by the photos they post. This place is cheaply aesthetically pleasing....There is no bar, but they have a rule that no outside alcohol is allowed to be consumed on the premises. Uh.... Okay, mom lol. They do have alcoholic beverages (canned margs with low % alcohol) available for purchase.... Obviously they have some sort of deal with the brands. There's a lot of rules for a boutique hotel. I felt anything other than comfortable or welcomed here. There were empty and broken soap dispensers in the room and when i brought it to the front desks attention (Florence) i was told they had no more toiletries... sounds fake but okay. When i asked to have house keeping come to our room because a drink had spilled on the blanket she told me her cleaning crew leaves at 3 and there was nothing she could or would do.... Not sure how you'll have a successful or even functioning hotel without a crew on deck at least until the office hours close. Pool hours end at 9, pool is centered of the whole hotel, so basically you have to be in your room by 9. There's just a lot of rules here. Very stiff, fake energy all around. On top of that, i was illegally charged resort fees to my card. Illegal meaning patty charged my card before disclosing what i was being charged for. My boyfriends card was also charged an additional $200. His card was NEVER in file. He paid for the canned drinks but somewhere down the line i guess they just wanted to charge us an extra $200. Claiming there was damage to the room....lololololllll. There wasn't they're just stuck up here and looking for any way to charge their paying customers. Honestly probably because they're not making enough money. Whatever, i guess their hustle games strong! AND JUST THE ICING ON THE CAKE * drum role please...* After presenting documentation for my boyfriends service dog, Florence illegally pressed to know what my boyfriends disability was. I think She was just butt hurt that we didn't pay the animal fee :( but sorry love, a service dog gets in everywhere for free. Oh, i also was charged an additional $20 for god knows what lol. But i guess if you're so desperate that you need to find any excuse to scam your paying customers, maybe you need my $20 more than i do Stay bless les cactus, love and light. I'm sure y'all won't be around too much longer. read more
2 years ago
3 years ago
This is my first time staying at Les Cactus and I was not disappointed. The ambiance is super cute, inside and out. Very retro-vintage-motor court feel. My room was very spacious with plenty of light and thoughtfully curated decor. (Yes, the shower is tiny but the water pressure is excellent. And, plenty of hot water.) It is a small boutique hotel and it feels very peaceful. Check in was easy and the staff was extremely welcoming. Parking space is included and the hotel is tucked away on a street away from the busy roads. The room also includes a small fridge with freezer and kitchen sink area. The grounds are well manicured with cactus and bougevvilla and the pool area is clean with lounge chairs that aren't gross from sunscreen. There are tables with umbrellas scattered around so you can enjoy the free breakfast outside or in your room. The breakfast presentation was equally adorable- a per room basket with two croissants, banana, granola, and optional oatmeal and assorted chobani yogurt flavors with a choice of coffee or tea. It's easy to recommend this hotel if you are looking for an excellent boutique hotel experience that feels local and not corporate. I have stayed at several PS hotels and I will gladly be returning to this one. read more
4 years ago
Just a lovely weekend. The room was a crisp mix of vintage and new decor. Comfortable bed, delicious sheets. The pool area is seriously beautiful. The folks who run it were delightful. Breakfast charming. Won't be our last visit. read more
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2 years ago
