We love this hotel! The hotel is truly the best and has everything you need - comfy rooms, restaurant on site/ bar, pool, coffee shop and ice cream shop. We love it all! Especially that it's adults only. Also, Brandon who works here is truly a gem and deserves all the praise for the amazing service/hospitality provided. We have stayed here 6 times now and we are never let down. Highly recommend staying here! read more

ARRIVE Palm Springs - Pool area - Hotels Near Me - Palm Springs, California

Spent a wonderful afternoon with a day pass at the pool and it exceeded my expectations. It was exactly what I was looking for on my PS trip; relaxing, friendly, delicious and welcoming. Cannot recommend this place enough! Thank you Kimberly and Brandon!! Cheers! read more

ARRIVE Palm Springs - Hotels Near Me - Palm Springs, California

Just went by for a late evening drink at the bar tonight. The bartender (Andrew) was very nice and the service was great! We eat there for brunch fairly often and it's always been really good. Tonight was nice because I was just in the mood for some chill time and a drink. Good scotch and a nice place to feel like you're taking a mini vacation for a few minutes. read more

First of all, we didn't have a problem with the room. It was super cute and cozy. The 2 stars are for the staff who were rude and seemed bothered when asked questions. We said we had a dog when booking our room. As soon as we got into our room, a staff member knocked on our door and made us feel like we snuck our dog in. We went to the front desk to get the things mentioned for your dog on the website and we were given one metal bowl, not 2 ceramics bowls as stated. We did not receive a dog toy that we could take home, as stated. We were given a few dog treats that they just gave to me in my hand, not wrapped or in a cute bag. Keep in mind, we paid $103 to stay there which is a great price but we also paid $100 for our dog. We will not be staying here again. read more

Absolutely LOVED my stay at Arrive Palm Springs! Everything was perfect, and the staff was truly outstanding--so friendly, welcoming, and attentive. The whole property has such a fun, relaxing vibe. I can't wait to come back! read more

We stayed at ARRIVE Palm Springs from 12/31-1/2, and I'm deeply disappointed - not just by what happened, but by how the hotel has refused to address it. On 1/1, while using the hot tub on site, the chlorine stripped the dye right out of the fabric of my swimsuit within about 10 minutes. By the next morning, my partner's swim shorts were also bleached and permanently damaged. The photos speak for themselves - this was severe chemical damage, not normal wear. While we were at the pool that day, a staff member told us the hot tub had been chlorinated that morning. Two of our personal items were ruined after a single use following same-day maintenance. The total replacement cost for my swimsuit alone is $240. Fabriv damage occurring within minutes is commonly associated with significantly elevated chlorine levels, not normal use. Given how quickly the dye was stripped from our swimwear, this raised serious concerns about whether the facilities were safe for guests to be using at that time. What's far more upsetting than the damage itself is the hotel's lack of response. We reported this while still on property and followed up multiple times afterward. Management was dismissive, denied responsibility, and told us to take it up with Booking.com. Since then, Booking.com has attempted multiple times to contact the hotel on our behalf and the property has not responded at all. Accidents happen. Equipment issues happen. But refusing to acknowledge a clear problem, deflecting responsibility, and then completely ignoring repeated attempts to resolve it is unacceptable. The lack of accountability and communication is what truly ruined this experience. read more

See all

Our stay was so fun & we really appreciated the manager Kimberly's hospitality. She directed us to a wonderful poolside cabana & served us our delicious brunch poolside while we sunbathed. We will definitely be BACK! read more

See all

No flow, staff seemed to have more ego than hospitality. Asked about the weekly wine special "don't know what you're saying.." WINE WEDNESDAY Bottles of wine are half-price all day & night. Nope, no effort to even find out. read more

What a great vibe and bang for your buck. This property is relaxing, great pool area with a friendly and attentive staff. The rooms were nice, comfy bed. The only thing I would change is the shower heads in the shower were not the best. I would recommend this quit adults only hotel to anyone looking to relax and get away. read more

See all

I used a resort pass for the pool at Arrive and I can't say enough how awesome my server Remy was! He was so attentive and gave everyone exceptional service!! read more

We had a really nice stay at ARRIVE Palm Springs. There were a few small issues during our visit, but Kim, the manager, was amazing ,she was always there to help and made sure everything was taken care of. Aya was super sweet and kind ! The food and drinks were great, and overall it was a very enjoyable experience. Thank you, Kim, for your kindness and professionalism! read more

ARRIVE Palm Springs - Hotels Near Me - Palm Springs, California

Rude staff, so much noise being on the first floor, never slept. Website does not fully convey the details of the dog policy. And what is promised when having a dog ($100!!!) was not fulfilled. Staff stated it's not their problem that it did not reach their system when we selected we had a dog when making the reservation. Etc etc etc... obviously we'll never go back. 1 star because unable to give -10 stars read more

Love this place. Brandon, the poolside server, made our experience complete. Service makes our entire experience everywhere we go, and Brandon truly exceeded our expectations. Arrive, you have a gem! Highly recommend the pina colada, tuna tostada, fried chicken sandwich. read more

See all

Just a heads up for those that like fried chicken sandwiches... The Arrive Hotel on North Palm Canyon has the best chicken sandwich I've ever eaten. I had a sandwich and a Cosmo for $15 on the happy hour menu from 3 to 6. Coming from San Diego where I'd spend that amount on the drink alone, it was a hell of a bargain. Not only that, the service is excellent and it was delicious well. And the ambience is beautiful with the mountains so close. Paul is a very good Manager as well. A great place to unwind. read more

See all

I just returned from a few days at ARRIVE Palm Springs and had an awesome time! The property was clean, well maintained and had everything I needed for a relaxing weekend. Funny story... Driving from Las Vegas to Palm Springs, my wife decided to read aloud the 1 star reviews for ARRIVE. Thankfully, upon reflection on a great weekend all the complaints regarding ARRIVE PS were absent during my visit. I'll start with MY experience v. ONE stars: Friendly and helpful staff all around v. rude and unfriendly. Great food and drink v. lousy food and expensive drinks. Comfortable room and in good shape v. I looked for a robe with a hole in it, nothing found. Music by the pool was nice v. loud, blaring music all day and night. The property was void of riff-raff roaming around v. unhoused checking doors and loitering around the property. Check in/out was easy v. I did not get charged multiple times or treated rudely. Also... I loved adults only, 21+ (and yes, that excludes babies, 19 year-olds, toddlers and anyone UNDER 21 years old, duh!) The bed was super comfy and A/C was ICE COLD - thank you! Location was good, a few nice places to eat and drink within walking distance and easy parking around the back. Downtown is 1-1.5 miles down the road. Bonus: great neighborhoods behind the property to walk around and snap photos of amazing architecture. Neighborhoods: Vista Las Palmas and Old Las Palmas (be sure to stop by Liberace's place and see the piano mailbox!) LOVED ARRIVE PS, 5 stars! read more

See all

A welcoming oasis in the desert. My partner and I stayed at the Arrive during a recent trip to Palm Springs. It's a cute, boutique hotel about 2 miles from the downtown area. We chose to stay here due to other reviews and the fact it is 21+. It has been amazing to enjoy the patio and pool area without kids running/screaming everywhere. We stayed here in January during the week so it was definitely quieter than I expect other times of the year or on weekends. There are several restaurants and bars within walking distance to the hotel if you don't want to drive into downtown for a meal. The hotel restaurant has a nice menu and the food is superb. I enjoyed brunch there during my stay. I loved starting my day with the outdoor seating facing the mountains. The bar also opens out to the pool area which is surrounded by ample, cozy seating. We were given complimentary, "drink on us" coupons upon arrival which was a lovely, welcoming gesture. Speaking of welcoming, the staff are chill, down to earth and very helpful. Our poolside room had its own patio with a small fireplace and the room was perfectly decorated and inviting. Heads up for those coming here for a weekend with friends and plan to share a room. The shower/bathroom area in the rooms are open. The toilet has a small door but there is no privacy for showering. Sorry, fellow shy peeps! Overall it was a wonderful experience in a charming hotel in Palm Springs. read more

See all

Drove to Palm Springs with the hopes of checking in upon arrival. Thank god I didn't reserve and pay ahead of time. When I walked in I asked where do I check in because the area was giving bar, the guy with the curly pony tail said right here do you have a reservation. I politely told him no because I wanted to see what the vibes were like before booking & kinda laughed, he didn't crack a smile just looked at me like I was bothering him lol so I'm like ok so can I check in here he then says no, you have to do it online but let me tell you the cheapest room we have. Woah woah woah lol what made you think I was looking for cheap ?!! Umm ok so he gives me the quotes for upstairs and down stairs which has a fire place. Funny enough I had always planned on the patio and fire place which was more expensive because it's my birthday I wanted to get some content. Any ways I went online to start the booking and checking in, the price was significantly cheaper than what he quoted me, no biggie as I was putting in my information he handed me a card and said have a seat over there. I was literally damn near done but I guess he didn't want me at his counter any longer so I took the card and slid out the door and went to my car and drove 3 hours back home lol. I guess it wasn't so much what was said but how it was said. The vibes were just off and it scared me away. I get it sometimes dealing with the public is draining but don't give me the energy I'm not giving you! This was my first solo trip so I was nervous and extremely polite on purpose because I'm traveling alone. In case of emergency I would like to think staff care about their guest. read more

Nice hotel. The staff were fairly nice - a couple of the employees didn't smile once while I was there. Food by the pool was good. The pool area itself is very nice. However, the pool is ice cold, feels like a cold plunge. Most people come on these trips to enjoy the pool but my wife and I were in there for probably a grand total of 1 minute on our 4 night stay. If you're gonna nickel and dime for something as important as the pool, then the place will go downhill. Because of this one reason I would never come back. Stayed at La Serena Villas earlier this year and even though it was much warmer the pool was still heated and comfortable. Put it this way, I've only seen 2 people in the pool the entire time I was there. Can't be cheap with one of your biggest selling points for vacationers. read more

After seeing the previous post, I'm realizing I'm experiencing the same thing as another hotel guest previously. We've been ghosted. We stayed at Arrive a few weeks ago. Two of the three nights of our $500 a night stay we did not have a room key. It was a huge bummer. Whenever we wanted to come in and out of our room for two days, we had to go ask a staff member. It completely took away from the relaxing experience that my husband and I have been waiting for for months. I was reassured before we left by the female who works at the front desk, and explained to me that she was the food and beverage manager, that they were going to do what it takes to make this right. She gave me her personal cell phone number and told me that she was gonna be in touch after talking to the people who were above her. After messaging her several times, she reassured me that management was looking into it. I messaged her several times, and she told me she was still waiting. And then the last time I texted her, it was radio silence since then. It's been a few weeks and I'm pretty disappointed. No compensation at all. This hotel is supposed to be about relaxing at the pool and not having a worry in the world. Having to go back-and-forth from the pool to my room and continue to get staff members to let me into my room for two days is unacceptable without compensation of some sort. Extremely disappointed. read more

If you're looking for a fantastic adults-only getaway, ARRIVE is the place to make it happen. Check in at the bar was quick and easy and we were given a complimentary drink after checking in. Nice touch! The vibe of the place is great. Pool area was super clean and relaxing. Love that it's only got about 25 or so rooms. Even when fully booked, there are always poolside lounge chairs available. They've got bicycles to borrow. It's about a mile from downtown. Definitely walkable if it's not too hot and you're not in a rush. Uber wasn't expensive to get downtown. We grabbed coffee next door at Cartel and had a fantastic bike ride through the movie colony to check out houses and architecture before riding downtown for breakfast. Room was fantastic. Close to the pool. Awesome patio with fire chimenea. Super cold air conditioner. We'll definitely be back! read more

See all

I fell in love with this place when I was placing our reservation. The people were just as nice over the phone as they were when I got there. read more

See all

Gather round.... cuz I've got some insider info you won't wanna miss! Picture this: you're in Palm Springs, and you're thinking, "Hey, I'd love to spend the day at a nice pool with pool side service." Well, guess what? You totally can, even if you're not staying at the Arrive Hotel. Locals are all over this secret like bees to honey, and it's about time you joined the party! So, this isn't your typical "splash and sunbathe" deal - The Pool at Arrive Hotel is like a diamond in the rough. It's not just for guests; it's also got a killer restaurant that'll make your taste buds do the cha-cha. Whether you're crashing at the hotel or just a hungry explorer, The Pool is where you wanna be. When you waltz into "The Pool" area, get ready to be smitten by its chic, laid-back vibes. It's like a modern oasis, and the views of those towering mountains are the icing on the cake. Whether you're an indoor aficionado or a sun-soaking enthusiast, this place is an absolute game-changer for pool side fun. You can start your day at the pool at 8AM if you wish to... Breakfast starts at 8 am, and you've got Cartel Roasting... as a great back up plan for those that simply don't do breakfast. A perfectly brewed cup of coffee, refreshing smoothie or avocado toast... take your pick. When the sun climbs higher, and lunchtime rolls around.... The pool menu is pretty decent. Check it out for yourself The staff are not only attentive; they're your new best pals, ready to make your visit unforgettable. Got a question? They've got an answer. Craving something special? They're here to make it happen. Your happiness is their top priority. And here's a little nugget of info that'll make you smile - there's a new DJ in town, and they're gonna be spinning some sweet beats from 3 pm to 7 pm at The Pool. If you're a music lover, you're in for a treat, my friend. To get all the deets, just give the hotel a shout. After you've had your fill, go on a little adventure and explore fabulous Palm Springs.... everything is walking distance..... just don't forget to drink tons of water (with electrolytes) read more

See all

This place will attempt to charge your card with random fees, and if you're not paying close attention to your transactions, you might not even notice. I stayed here twice, giving them the benefit of the doubt, and both times I was wrongly charged. The first time, they charged me around $139. When I asked about it, they claimed it was for a cancellation or no-show--even though I had actually extended my stay using my company's card on file. The second (and most recent) time, they charged my card $31.68. When I called to clarify, they said it was for "food and beverages." That was laughable because I never ordered food or drinks from the hotel; I always buy my meals outside. To make matters worse, upon checkout they never provide a receipt. read more

Excellent brunch & burger Excellent drinks Excellent vibes Daily drink specials Live Dj (Park out back!) read more

See all

Had a great stay at Hotel Arrive in Palm Springs. The place was clean, the pool was perfect, and the food options were solid. What really made the experience stand out, though, was the staff. Paul, Jesse, and the bartender (she was amazing) were all incredibly welcoming and kind. Felt taken care of the whole time. Easy 5 stars. read more

My husband and I stayed here for a week and really enjoyed our stay. The decor is great, very cozy kitschy boutique design. They surprised us with an upgrade to one of the patio suites which was a nice bonus! Having the little secluded patio and chiminea was a fun little touch. Only downsides were that it's about a mile away from downtown. We walked the whole time which was fine but know that going in you may want to rent a car or Uber. There's a few really nice restaurants and shops around but not a lot - kinda nice and quiet. There was also a day that for whatever reason we never got room service. The pool, cocktails, and food at the restaurant were great but there's not a lot of other amenities offered. read more

ARRIVE Palm Springs - Pool area - Hotels Near Me - Palm Springs, California

Beautiful! We booked last minute for our anniversary and didn't get to stay long but we already want to come back. The room was clean, and inviting. I was able to text the service desk for the patio fireplace and they were so quick and helpful in response and getting it fired up. The pool was heated and towels easily accessible. Can't wait for our next stay here! read more

The hotel is nice. The food is really good. Some of the staff are nice some seemed annoyed by our presence. I wouldn't go back because of this. I prefer to feel welcomed. read more

This place used to be one of the most organically authentic Palm Springs pool vibes. Not anymore. Now they're just trying to make a buck and will charge you to lay by the pool even if you're buying a bunch of overpriced food and drinks. Like most things that are cool once you set your priorities to just making money... Customer service, coolness, and beauty go out the window. And that's exactly what happened here. I recommend going somewhere like the Ace hotel, La Palma, Seguro, anywhere else that has stayed true to the Palm Springs Poole life . read more

We've found our new Palm Springs destination. When we found out this hotel was pet friendly, we decided to check it out. We couldn't have been happier! The resort is so well thought out, spacious, and tastefully decorated. The leather and wood furniture in our room was beautiful! Dogs are allowed everywhere throughout the resort (except in the pool). We took our two dogs down to the pool cabana for a little bit. As soon as we sat down, the server brought us a water carafe and some ice water for our pups. The pool was so refreshing! The water was nice and cool (it was hot on our visit). We had lunch poolside, and we ordered the fried chicken sandwich, avocado salad, and some wine. We stuck around for happy hour and ordered some frozen rose and the shrimp cocktail. We were surprised at how large the happy hour portions were! We enjoyed the resort so much, we even had breakfast there with the Pups. We had the omelet and waffle (not pictured) and the servings were big! The breakfast was also tasty and did not disappoint. Overall, we were happily surprised by this amazing resort. We can't wait to go back read more

See all

Arrive is a Devine place to stay in Palm Springs. Just down the street from the strip, not too close and not too far. Our room was clean and the hotel as a whole was extremely kept up with. What I loved most about my stay was the pool and the restaurant. 1. The pool is beautiful with enough lounge chairs and day beds where you do not have to fight and or reserve ahead of time. 2. The restaurant is amazing, it has everything you would like, mixed house cocktails, happy hour, breakfast, lunch and dinner options. All were amazing. Don't like to get out of the pool for a drink no problem, they have servers. Just the perfect storm to have a great time. They are pet friendly and the staff was great the entire stay. Our studio suite has a desk, a fridge and snacks available for purchase. The bed was comfortable. Coffee is available next door at "Cartel" just an altogether great stay, I would defiantly vacation here again! read more

See all

It's a nice simple hotel. The location isn't too bad. It's about 1.5 miles from the downtown area. The room layout is neat at first but feels really small after the first night so luckily it was just a weekend stay for us. My wife and I enjoyed chilling in the cabana. Parking is plenty. The coffee shop and ice cream shop out front is super convenient and there's a liquor store around the corner. Also a great dining spot Uptown 1501 is a quick walk. The only annoying part is they're not flexible with checkout time. Was hoping to get an extra hour since I had a work video call. read more

ARRIVE Palm Springs - Hotels Near Me - Palm Springs, California

See all

Good drinks, but expensive. Getting a bunch by pool adds up QUICK at $16/ea. We've been to Arrive before and last time they did poolside service which was amazing. This time, though, there was none. Service was especially slow. Pool can get kinda dirty. Wish it was cleaner. Rooms are very nice! Only nitpicks are that the TVs are old and hard to use and the shower lacks ledges and such for soaps. The proximity of the rooms to the pool is awesome, especially if you get one on first floor. Love the complimentary drink on arrival and the small champagne to celebrate my birthday. Room service ending at 5pm is pretty lame. Good walking distance to Boozehounds! read more

Arrive Palm Springs is a great property with great staff. My kid (adult daughter) and I really enjoyed our stay: the pool, the room, the food.... All top notch! I've been staying here for years and it's my go to hotel in PS and I'll def be back soon!! read more

It's really disappointing to write this review, as this used to be our favorite spot in town. We always recommended it to friends for a great drink or a relaxing pool day. Unfortunately, after our recent experiences, that's no longer the case. Our most recent visit for Drag Bingo was especially frustrating. Despite the bar being relatively quiet, we spent most of our time sitting with empty glasses. The woman who appeared to be the manager was visibly flustered--rushing around, loudly reprimanding staff, and even scolding an employee for using the restroom in front of guests. It made the entire atmosphere uncomfortable. My gin and soda was served inconsistently every time--different glassware, different garnish, no attention to detail. When we tried to order another round, the manager (who was also bartending) snapped at us and defensively told us how long she's been doing her job, even though we hadn't said anything critical. Service overall has become unreliable. We've had poolside orders forgotten more than once, and staff often seem overwhelmed or inattentive. What used to be a go-to place for great service and vibes has become a letdown. We're genuinely sad to see how far it's slipped. read more

Very welcoming, friendly and helpful. Front desk is at the pool bar inside. Great pool and loungers. The pool water temp is nice and cool. The room was quaint and comfortable with a roomy shower. The bed was comfortable and the air worked well. We enjoyed the lounge by the pool and had staff turn on the fire pit. Cartel Coffee Shoppe next door was convenient. Breakfast opens at 8am so I gotta go! read more

ARRIVE Palm Springs - Pool lounge - Hotels Near Me - Palm Springs, California

Great hotel for a quick get away to Palm Springs. Love the pool. The rooms are well appointed and clean. Staff is nice and helpful. Definitely will come back read more

ARRIVE Palm Springs - View from top floor - Hotels Near Me - Palm Springs, California

Such a great Valentine's Day week getaway! I had such a lovely experience. Everyone for the most part was nice. One waitress/bartender not so much, hence the one star. She just was moody and seemed like she had an attitude at work and never gave me the ping pong paddles like I asked. The room was so super cute. Easy parking. Easily accessible. Shout out to the pool cleaners we were in the hot tub while he was cleaning for about 2 hours the entire pool area was completely disinfected. It was great to see. Adults alone! Loved! Hot tub open late, loved! read more

See all

We experienced what felt like blatant homophobia from Cheyenne, housekeeping manager at the Arrive Hotel during our stay. Would not recommend and encourage gay couples to stay elsewhere. She made false accusations that made it clear we were not welcome because we were gay. read more

WELCOME to the JUNGLE in the Desert... REALLY!?! HELLo to #TheNewNormal .... ARRIVE Hotel, Palm Springs, California! We've been coming back to ARRIVE Hotel, ever since they opened in February 2016! It's one of my Favorite Hotels near Downtown Palm Springs! And our recent Stay at their Hotel, only reconfirmed my L.O.V.E. for this Cool Spot! And be forewarned, at least for now, don't expect their Complimentary Welcome Back Cocktail, Lol! This past weekend, we were instead, greeted and gifted with complimentary bandanas, and were told it's Mandatory you wear a face mask at All times while at their Hotel! Which, I guess is going to be the new norm! But since this was the First time we had left our home for the weekend since Covid_19 #CaliforniaLockdown... it was definitely an Eye Opener, 4 sure, as to what to expect when the USA goes LIVE again!!! #LetsGoUSA !!! And I was honestly surprised that we even found a place to stay in Palm Springs, for Most PS Hotels are currently Closed! And the sole reason for our road trip was because we had heard some Pickleball courts had reOpened in Palm Desert! This being said it was very interesting to see how hotels now, will be forced to implement new procedures to protect guests from spreading the Corona virus! And Trust me, ARRIVE is not taking any Chances... Face Masks are mandatory when on the hotel premises... 1 couple at the pool for 1 hour at a time (reservation required)... No Onsite restaurants open on the premises... basically, proceed with caution... I even took a Nap with my Face Mask at the pool! And please don't judge, I'm not making light of the current situation, this Covid_19 is Serious! And I'm devastated how many people have died! We All need to be cautious, but optimistic that we will... #GetThroughThisTogether #ReOpenAmerica #StayStrong #StayPositive #FaceMaskSelfie #WeHaveARRIVED #BandanaBandits #SummerBandana #iLovePalmSprings #ILovePickleball #HighSchoolSweethearts #FindUsAtThePickleballCourts #CouplesthatPlayTogetherStayTogether #PickleballROCKS #PickleballGirlsROCK @PickleballGirls read more

See all