Lanas is one of the best businesses I have ever had the pleasure of interacting with…read more I have been using Limos since 1980, Lanas is the best limo service I have ever used out of maybe one hundred. One month ago I scheduled a major long haul job for this morning with Lenas. At noon yesterday, it became apparent that I needed to change the booking to 2PM yesterday. One call to Lanas and their response was "no problem". It was accomplished, everything was perfect. I cannot say enough good things about Lenas. Absolutely the best!

I wasn't able to use a Car Service for this trip. But, what I will say, based on reviews and…read moreresponses I received is this is the 1st Car Service I would contact in the future! Thanks Lana.

Did not show up for an advance booking to JFK made days in advance. The company sent no…read morecancellation notices to us and did not return our phone calls. Do not do business with this company. Almost missed our flight due to how completely unreliable they were

Called on my way to Pleasantville. The man on the phone said that someone would be there at 9:15…read moreAM. Didn't get picked up until 9:53 AM. I had already stated walking. Tried to call many times no one picked up. That's a pretty crappy service my book. Don't waste your time. Go somewhere else

Just reserved a Hummer stretch limo for 12 people for my best friend's bachelorette party, we got a…read morepoint-to-point service from Brooklyn to Manhattan. Sergio answered all of my questions and was super helpful before the date of our pick up. We had the best time, and our driver, Ahmed arrived early. Definitely would book again through Best Limo NYC!

Best Limo One was our transportation home from Tavern on the Green today. There was enough room for…read morefive in the back and I sat up front with the driver. He was great assisting everyone in and out of the limo. The AC was on but it was still warm to me. Not sure how they felt in the back seat. His driving was very good unlike the speed demon Uber driver! He sent me a text message since my Cousin gave the driver my number. My cousin gave him the wrong address but it was fine. We were dropped off exactly where we requested. I'm recommending Best if you need a Limo Service.

First time using BKM and I was completely impressed! The lovely lady who booked our car was helpful…read moreand totally on her game (unlike the previous car service phone operator who was confused about my name, my destination and when I needed to be picked up.) Our driver arrived early, texted us that he was outside and then patiently waited for us. No rush, very efficient and safe. BKM is our new get-to-the-airport way to travel!

I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

By far the BEST car service around!!! My husband & I cannot say enough about this amazing car…read moreservice. Always on time, friendly, vehicle is immaculate, our driver John is so friendly and we are so pleased when he drives us to the airport because we always have a very pleasant conversation with him and feel totally safe while he is driving. Shauna who help when I call to book our car service is incredibly friendly and both her and John go above and beyond to make sure we are very happy and well taken care of throughout the whole process, from the point of booking our service to right up till we get back home safe and sound from our trips. Atlas is the only car service we will ever use. Thank you John & Shauna for always looking out for us and always making our car transportation back and forth to the airports such a pleasurable experience. A+++++ George & Joy Bombace & Family!!!

trip to JFK and return 7 weeks later from Europe was a breeze. pickup at allotted time with arrival…read moreat airport with plenty of time to worry if plane would make the long haul to Europe. Pickup 7 weeks later was also a breeze. Atlas monitors your flight and while waiting in line for customs, John e-mailed me and stated to contact him when though with customs and luggage in hand. texted him and four (4 min) later he pulled up and off we went on way home. cannot say enough about this service from placing the order to arrival home . John is very courteous and knowledgeable in many subjects. He asked if temp in vehicle was OK several times to ensure our comfort. He also inquired about our trip and how we made out in Europe and seemed concerned that all went well on our trip. Atlas's vehicles are all new (2019) and very comfortable to ride in .......Coming back from Europe the airline ( LOT) switched planes on the flight home, and John even knew about this and which plane LOT switched to (Air Belgian) which I found impressive ! So if you are looking for fast ,comfortable and enjoyable transportation, call Atlas , you will not be disappointed !

Antonio is by far the best driver I ever met. He was most attentive and unassuming. He arrived a…read morefew minutes ahead of time. His car was super clean and comfortable. The whole trip was smooth and pleasant, thanks to him.

Jewel was just that! a jewel! we had conversation all the way, while he was super attentive to the…read moretraffic. he appreciated the convo, which he doesn't get with most business riders as it helps with his english! would ride with him anytime!! I hope he made it to his next job in time!! melissa from hawaii!

Booking with Lauren was a pleasure! She was so helpful and kind and made the process seamless! Our…read moredriver was early, wonderful to communicate with and made the day fun. He was extremely professional. Looking forward to our next ride with Top Class !

Beautiful and great service. Our driver was the best. I would definitely recommend. Mr. Richard the…read moredriver was so understanding of our day event and the fact that was raining. He was very patient. Thank you for everything will definitely use this service again. Thank you Lauren

I am so happy that I chose Cross County Limousine To Celebrate my daughters 17th Birthday. The…read moreexperience was perfect from beginning to end . The owner, Billy was not only so kind but also so helpful in picking just the right car for her special occasion. The driver was so patient and made them feel so special. I couldn't have asked for better service and the Limousine was top of the line. Thank you for making her day perfect!

I Highly recommend using Cross County limo! We used this company last weekend for our wedding and…read morehad the 34-passenger party bus for our bridal party as well as the 56-passenger coach bus as a shuttle for our guests to and from the venue and 2 hotels we had blocks at. Billy was excellent to work with throughout the entire process! He was reasonable, professional, very responsive and communicative with any questions I had. He let me see the fleet before deciding on which cars I wanted. The day of the wedding, the drivers were on time and so professional!!! Truly A+++++ service. Thank you Billy!!!!!

I was visiting, and I needed two cars at two different times to get various family members to EWR…read more The driver arrived ten minutes early each time. He knew exactly where he was going. He drove safely and well. Clearly a professional experience. They were also friendly and helpful. A great local service. I highly recommend based upon my experience.

The driver arrived on time, got us to the airport quickly, helped us with our bags, the trip was…read moreperfect

My husband and I recently booked a round trip ride to the airport. We were a bit nervous about…read moretrusting a company we never used, but given the timing of both flights (one very, very early in the morning and one red eye) we decided it was worth the money, and a safer option. We received a confirmation via email, and someone called afterward to confirm all of the details. After a good conversation wherein our concerns were addressed, we thought we were good to go. We were assured that they monitor the flights so they know when one has been delayed, discussed the scent issue mentioned in a below review, etc. They even told us that they have back-up vehicles and drivers in case there is an issue. The only reason Awan gets 2 stars instead of 1 is that the driver who took us to the airport was early, prepared, gracious, and an excellent driver. The car was clean. Had we the same experience coming home, this would have been a five star review. Alas, this morning we flew into JFK and by the time we retrieved our bags it was 6:20. Our ride was due at 6, per the confirmation email. Were we missing a person with a sign? Were we in the wrong spot? A review of the confirmation email revealed that everything was indeed correct. We thought it was a little odd that we had not received a text or call from our driver, so my husband called. He called three times and there was no answer. While he continued to search around the pick-up area, I checked their facebook and website trying to find another phone number or perhaps something we had somehow missed. Then I called. I sent a message via facebook. At this point, I think it is important to note that Awan advertises that they are open 24/7, and that they answer the phones at all hours. This is simply false. Finally on my second try, someone answered the phone sounding annoyed. I handed the phone off to my husband, since he had the email with the confirmation number and the guy basically just asked if we booked online, blew us off when J pointed out that there had been multiple forms of communication regarding the trip by claiming that they "just didn't have it in their system", and told us to "just go ahead and take the Uber if we want to". Thankfully there was an Uber nearby and it was the same price as Awan would have charged us, had they bothered to show up. Thankfully it was on our way home and not on our way to the airport. But regardless, the experience really speaks to how unprofessional they can be, how poor the customer service is, the fact that they are unreliable, and that their advertising is false. There are any number of things that could have been done differently to rectify the situation, but apparently whomever was on duty today did not feel like doing a single one of them since the conversation was not long enough for him to have checked his system, looked up an email, or done anything that would have indicated that he actually looked into the issue or cared. He did not apologize, he did not offer to send a car or discount our first trip.... he was just dismissive and rude. Avoid at all costs; a fifty percent likelihood that they are going to magically lose a trip that was confirmed in their system is not worth missing a flight or an aggravating time trying to get home after a long travel day/night.

Booked a car to JFK airport, car was waiting for me and arrived early! Great driver and really…read moresafe. Will definitely use them again. Thanks!