Used RCS to pre-book early morning airport transport from Nyack to EWR. Pricing was decent and the booking website was easy and let me select the car, a Cadillac XTS, which was confirmed on my booking reservation. The driver showed up 5min late. Not a huge issue, but usually when you pre-book, I've found they usually show up a few min early. The whole reason I pre-booked with a car service instead of Uber/Lyft for early airport transport was to avoid the stress of "will the car show up". Driver was friendly and safe and got us there on-time, but it was NOT a Cadillac XTS, instead it was a minivan. Again, not a big deal, but not what I pre-booked. All in all good service, but needed to show up early (or at least on-time) and in the vehicle booked (or at least communicate ahead of time if not available) to get a 5-star. read more

Our first try using RCS was a good experience. On the way to our destination, Orlando our driver, got us there in no time while being friendly yet professional. The return trip was Junior, also professional. The process in which you email your request for a reservation is easy, an email confirmation is sent, and 24 hours before your reservation another email reminder is also sent. Upon the drivers arrival a text will be sent to alert you. Lilly and Frank were my initial contacts and they both were helpful and professional. Prices are fair - tip is not included. read more

Rockland Car Services - Juniors car - Airport Shuttles Near Me

HORRIBLE EXPERIENCE We booked a round trip from Old Tappan to JFK. All was well with the trip to JFK but there actually was no return trip. After a 1 week vacation we arrived at JFK on time picked up our luggage and waited outside for 45 minutes where nobody from Richland Car Service ever showed up We called 4 times with no answer but did leave voicemails. We also sent multiple texts but again no response. We sent an email and again no response. So much for being open 24/7 Finally after waiting 45 minutes we called an Uber who showed up in less than 5 minutes Upon arriving home more than 2 hours after our scheduled pick up I tried once again to reach rockland car service and guess what still no answer and now 3 hours since our scheduled pickup and no return call BUYER BEWARE. THEY REALLY PUT A DAMPER ON A VERY NICE VACATION. I WILL NEVER USE THIS COMPANY AGAIN read more

I arranged a car to take me from JFK to northern New Jersey. I was a bit apprehensive since the trip was on Christmas morning, but was told when I gave them my credit card info that I'd get an email reminder 24 hours beforehand. When I didn't receive that email, I checked and found that a request for my email address had gone to my spam folder. At this point it was an hour before takeoff and six hours before landing, so I sent them a message and left a voicemail with my flight info, name, etc. When we landed, I had the delayed confirmation email and there was a text from the driver checking that we'd just landed. Thank you for taking an experience that could have been a disaster and stepping up on Christmas morning. read more

Used them for the first time using Facebook recommendation. The drivers for both trips were in time, pleasant and spoke clearly. We went to the NYC piers for a cruise and the return pickup was seamless. The driver found us in less than 10 minutes. The cars were spotless and the severs very professional. Would use them again in a heartbeat. read more

This was my first-time using Rockland Car Services and I was very happy with their service. I booked round trip transportation to Newark airport from Pearl River, NY. The drivers were on time and the rides were nice and clean, very professional. Also, they keep track of when your flight lands in case of any changes, which is appreciated. The cost was very reasonable, tips & tolls included. I will definitely use them again! read more

Gary booked my pickup and drop off at Newark airport perfectly. The car showed up early and contacted me promptly for both trips. Each of the drivers were friendly, helpful and good drivers which is important. I will definitely recommend them to others looking for a limo company. read more

Excellent! I had a bad experience with another local company for my flight departure and then found this company and made the switch. The receptionist is very nice. Communication is prompt and the email/Text notifications were much appreciated. Our driver was friendly and nice. Car was clean and spotless. We appreciated having a worry free trip back home and will be using them again for future travel needs! read more

I had ordered a car to pick my son from EWR -Spring Valley . They asked me for flight info which I gave them .The Driver forgot and never showed at 5:30 AM after a 12 hour flight. Their answer was they thought the flight was coming in the5;30 PM not AM . He had to just check with United flight # 91. He had to take a gypsy cab from Newark and it was not a pleasant experience. Cannot use them again after such a foul up . read more

Called this car service to discuss transportation service this afternoon. Called back to finalize trip and was informed that they had given me a wrong rate. In the meantime I had cancelled transportation with another company because Rocklands rates were better.the trip went from 168 to 265. Quite a difference. They would not compensate me for this. I feel if that was the rate quoted that's what it should be. I know people make mistakes but make good on them. I also owned a transportation company . When there is a problem you have to make it right read more

I want to shout out Orlando our driver. Extremely friendly, professional and prompt. Every 3 weeks we use Rockland Car Services to take use to the city so my husband can get infusions. They always make a situation that isn't exactly pleasant comfortable for us. Thank you, you are truly appreciated. read more

I've been using Rockland Car Services for a few years now for airport trips and couldn't be happier. I never have to worry about missing a flight. I even had an incoming flight delay of approximately 5 hours, and my driver patiently waited for me. When I finally landed and got in the car, it was as if I came in on time. My driver was so friendly. All drivers I've had are extremely professional and courteous. Wouldn't use another service! read more

Truly friendly people with excellent service. They were speedy with responding to emails and answered all my questions and were very accommodating to my party. We had an amazing experience using rockland car services, the van was clean, with fun lights and Bluetooth to sync your phone. Jose, our driving, was super nice and drove safe. We were able to travel and enjoy our night with ease and comfort. We will deff be using rockland car services for all future trips! read more

Fantastic customer service!! Had to change plans several times to accommodate my special day and Rockland Car Service went above and beyond to meet my expectations. Highly recommended for your next event! read more

Excellent service from pick up to drop off! Very nice gentleman as well & carried my bags for me:)