Good afternoon, they are abusers when we moved to that apartment everything was old they hadn't…read moreeven changed the carpet, thieves I would never recommend anyone to rent them and I move and they take away all my deposit apart from giving them the apartment in better conditions than you give me! There is no option to give it 0 stars but if there was, I would definitely give them to you

Canterbury Apartments in Germantown MD are amazing, a good place to live. The apartments are big…read moreand good, very clean, and at a good price amazing place to live.

I've had a great experience here so far. The property is always well-maintained and looks amazing,…read morewhich really makes a difference day to day. Maintenance is especially impressive--requests are handled quickly and efficiently, and you can tell they truly care about the residents. A special thanks to Justin, who consistently goes above and beyond. His professionalism, responsiveness, and attention to detail don't go unnoticed. Overall, clean, well-kept community with a great maintenance team.

When I tell you guys that I am a bugaboo to Cristina the Assistant Manager, it's an understatement…read more‍‍ I know that I can be a bit much sometimes but she remains kind and professional, she's overworked in my opinion but that doesn't stop her from giving the needs and concerns of her residents 100%, I appreciate all that you've done for me in the last 2 years Cristina , you are efficient and very knowledgeable and if it was not for you the Pinnacle at Town Center Apts would be in disarray, if nobody had told you ... U truly ROCK!!!!

My family and I have been residents of this complex for over two years now and to be honest, our…read morequality of life here has been poor, and that's putting it mildly. We have always owned our homes and decided to invest in other ventures and rent. We thought it would be an exciting change for us. Unfortunately, from day one we have had nothing but problems here. It started on moving day when another resident put his hands on our minor son and would not allow him to walk away from him, while my husband demanded for him to let him go. We nearly pressed charges against him but Sara Garcia, the property manager at the time, implored us not to do so. She was fantastic, by the way, and always tried to de-escalate problems. The very same day, there was someone smoking marijuana on the property and another resident complained to the office that they thought it was us. We also smelled it and this was beyond insulting. To further the insult, management (Carol Oser) wanted to do an inspection following that complaint on our first day here! What a way to welcome someone to the community! We soon noticed that there was suspicious activity in the parking lot after hours. We reported this so that it may be investigated. Our son was still a minor at the time and we did not want him to be exposed to such an environment. There were also several vehicle break ins, our truck being one of them. No action was taken to prevent further incidents. Then, because we were the newcomers, we were accused of not picking up after our two service dogs. Fortunately, we had noticed that the grounds were full of dog waste from day one and complained about it immediately to Sara, especially because one of our service dogs is handicapped and unstable on his legs. We did not want him accidentally stepping or falling into another dog's waste. It all just kept going downhill from there. There were a couple of office staffers, Sara and Ydiany, who were always accommodating and tried to smooth things over, but overall, the problems never got addressed and got worse, if anything. Things got progressively worse after Sara left. We have always felt targeted here. They even have us muzzle our service dogs (which is an ADA violation) simply because people are afraid of them and get anxious when they see them. No other dogs on the property are muzzled and they constantly instigate our dogs. We choose not to complain about such pettiness because it's not worth our time or breath, but apparently others aren't the same way and have nothing better to do than put in ridiculous complaints. Further, the insulation throughout the building is terrible. Every little thing can be heard through the walls/floors/ceiling. The upstairs resident is extremely inconsiderate and will stomp around her apartment at all hours of the day and night disturbing the peace and alarming our dogs. We have to play music to drown out her noise and keep the dogs calm. She has supposedly been warned by the office but continues to make excessive noise to this day. Then she has the audacity to complain about our music (which is always within county noise levels). I don't think we have had any real peace since moving here and can't wait to move out. I would not recommend living here.

On a recorded line Carol Oser who was promoted to Millstone property manager fabricated and stated…read moreher name was Tina on the phone. She also refuses to give me her Regional Manager name and phone however gave me a false email. I took it upon myself to call Buzzoto properties headquarters in Greenbelt Maryland. She was very abusive with a negative tone as she violated fair housing laws refuse to rent to certain protected classes. She told me that she was not working at Millstone last year as using her name Tina on a recorded line. She hangs up the phone on me. Ms Oser pretended to be another person on the phone but all this time it was Carol Oser who was promoted on November 21 2024 from the Assistant Manager to the property manager at Millstone properties. She needs to be investigated.

Pros - I love living here at Hidden Creek! it is a wonderful place to live. Roomy apartment with…read morespectacular view of the horizon! I love my neighbors they are peaceful. Quick maintenance response. Beautiful place to live. Cons - Hallway carpet is stained and needs replacing. Valet trash missed pickups several evenings. Ambulance and police sirens are loud and windows don't have a good sound barrier for loud mufflers on cars. Cable fee should be optional not required.

Love the apartment love the team, Tiffany, Kim, J.P And Jamil,…read more They are helpful and would do anything to make you feel you are at home. The club house very elegant and the gym open 24 hours, which is great. Outdoor Swimming pool, and they allow pets. I recommend them.

If I could leave zero I would , Moved in September after finding this place online from another…read morestate , First off they gave us the wrong keys that actually opened up the downstairs neighbors house, The place smelled terrible upon moving in & the fireplace doesn't work and they refuse to fix it, To this day it still does not work , After 4 months I was finally given a fob to get access to the Amazon Locker & Gym area and guess what the friggen fob doesn't work I was told that they need a new modem to fix the problem , That was over a month ago, My refrigerator does not work right and does not produce ice so if I want ice I have to go out and purchase, I feel that I was sold a lemon, Seriously, I've rented my whole life have always paid my rent on time and have great relationships with the apartments staff but now someone from the leasing office thought that it would be a good idea to place a notice to evict when the rent was not due until the next day, Is that a tool that they use to get their rent ? I've always paid my rent on time but that is the straw that broke the camels back , You treat your residents like that when I'm not even late just wants me to move to a place that values their residents and seek to have their residents long term . This place is mismanaged and for whatever it's worth please stay far away Honestly, I've never seen anything like it!

Now after 30 days being here...i do not recommend! Day 1 as we are moving in they are dealing w our…read moreunit leaking into unit under us..okay thats just a one off issue ...nope we have YET to have a hot shower and were initially treated like our lukewarm water was normal on top of that our water heater or hvac because they don't seem to know still leaks to the point they've come into our apt after midnight multiple times due to leaking and even turned off our hot water and hvac mid winter with no clear resolution. They are draining our money into an inhabitable unit with no hot water or heat and never offered any compensation for high bills or loss of use of apt. I feel like they just wanted to get us into this unit regardless of the condition. Our water bill due to leak & electric due to then placing industrial fans, gas due to having to use fireplace & stove more for heat. Can't wash clothes, dishes, or shower.

One of the best apartments I've ever lived in. Perfect location, walking to all of Rio, close to…read moremetro, bus routes, etc. Apartments are nice and big. Ammenities are great. Dog friendly. Staff has been amazing in day to day needs and move in process. 10/10 would do again.

Above & Beyond!! I've been living here for about two years. The building is alway clean and smells…read moreamazing. The office staff Adriana and Michael genuinely loves their job. It's not a day where I don't feel rushed when talking to them they take their time and listen. The maintenance man Chavez all I can say is that he's an hard working man he's always helping when needed. My son loves Ms.Maria every morning she greets us with a warm smile. I don't see myself moving anytime soon.

Place said to reach out to them. Instead of helping they tried to use collections to get a balance…read morethat was never truly owed to them. At this point I'm just paying it but it's the principle. There are other communities that would treat you better. This place was bought by another company. Was a recommendation from friends but is impossible to get ahold of anyone with the new management. They act as bullies to when they need something but don't respond when you need something. The above message from them was to make them look like they are willing to help but instead I just got the email from their 3rd party.

Money hungry complex. I had high hopes for this complex. The only reason I am here is because of…read morethe location which is paramount for my kids. The way they handle things are outrageous. The things they make you pay for here are ridiculous. Parking here was 10 when I came here a couple years ago, it's now 25. My lease has gone up over $200... they welcomed themselves into my apartment and replaced a toilet that didn't need to be replaced and raised my rent... You have to pay for an Amazon locker and they lock you out of your portal!! I've had my car illegally towed and I've also had a staff member named Fran accuse me of calling them out of their name and tried to get me no not be able to renew my lease. There's some back handed stuff going on here. The staff is absolute garbage. I've never been neglected the way these people neglect my family and I've never had one thing that has gone wrong been corrected by them or any question answered. I just avoid them. Even the third party maintenance workers speak negatively about them.

It's an okay place to live. Just know that, however nice the place/amenities are when you move in,…read moreknow that it's the nicest you will see them. The amenities are slowly disappearing... one movie theater gone, another one broken... the fountain at spectrum town center has never been turned on since I've lived here. majestic's lobby has a light that flickers ominously and has for probably close to a year at this point at least. it's like a horror movie when you walk in, I don't understand how they don't get a damn lift and replace the damn bulb. fix the one remaining movie theater. the maintenance on your individual unit is usually pretty good tho.

This apartment complex has been an nightmare. Nothing is up yet. California Tortilla was suppose to…read morebe up by July and until today, it still isn't open. The club room has limited hours, the business center has no printer so, there's no point in me using the computers in there, no alcoholic beverages in the clubroom and the terrance which sucks. Management is horrible. I barely see the property manager and the leasing consultants never know anything when you ask them questions or they usually just give you b.sed answers just so you can leave the office. I regret living here and I can't wait till my lease is up. Come on, May 2015!!!!

Dear Thomas Bozzuto, Richard Mostyn, Toby Bozzuto, Mike Schlegel, Daniel Murphy, Julie Smith,…read moreStephanie Williams, Mark Weisner, Steven Fretwell, Lori Grego, Nancy Goldsmith and Mike Henehen My family and I love living at Courts of Devon. We love all the amenities that come with the complex. We love the relaxing atmosphere, pool, gym and all the amazing shops and restaurants we have around. Most importantly the team and maintenance team makes Courts of Devon an Amazing experience. The maintenance team provides high quality service. They go above and beyond for the residents. They care deeply about their community and get any job done immediately and it's completed within less than a hour for us, the same day!!!! They are seriously the BEST maintenance team in the DMV (Pedro, Luis, and Aldo) thank you guys for everything. Kurt works in the rental office (marketing and management team) and he is truly a compassionate and caring person with "High Quality Leadership Values and Skills." Courts of Devon in Gaithersburg is extremely blessed to have him here with us. He goes above and beyond for his residents. He is committed, dedicated, motivated, organized, supportive and provides high quality service. He is welcoming, respectful, helpful, and highly experienced and resourceful. He is amazing to my family and I. We hope Kurt will be highly recognized for all his hard work, efforts, dedication, commitment and time to the community and residents. We are very thankful for him. Thank you Kurt and Maintenance Team (Pedro, Luis and Aldo) for alllllllll your amazing hard work. We thank you for everything.

I went on a tour and although the surrounding area offers a lot in terms of restaurants and…read moreshopping needs, I felt the 1 bedroom I toured was too small for the amount of rent, I'm not a fan of off white carpeting, not enough closet space, the apartments looked like they were built on a parking lot. My view in the morning of the particular unit that would be available was just that- overlooking the parking lot. It also appeared that there was a lack of diversity in both culture and ages. But that could had been the timing of my tour. On the plus side, they do offer community events for tenants to mingle. That I thought was a big plus. And the large windows in the living room were appealing. But I decided , I needed something larger and more eye appealing with a diversity of tenants of all ages and backgrounds.