I gave four stars because five stars means, from my perception, indicates someone or some organization is "perfect!" Again, my perception tells me no one is perfect! Time has a way of passing us by; however I believe we have been with LePage and Sons for approx. 3-4 years. Both my wife and I believe in supporting those companies who are "family operated! Service is very good and picked up in a timely manner! For recycling, I have asked for their largest containers. I am amazed at the quanity of recycling materials we use. Several years ago, these kind of services did not exist. We strongly support LaPage and Sons!! Gary/Carol Scholla -23944 Nightingale St. N.W. @ St. Francis read more

LePage has always been very reliable. They have also been very responsive to any questions. I appreciate having a local business so dependable for my garbage and recycling. read more

We've had Lepage for over a year for residential service and never had a single issue. They come pretty early on pickup day and that's appreciated especially on windy days when lids don't seem to stay closed. Only reason for the one star deduction is the couple times I've called the office about a question and changing my payment method it seems to always take 2-3 phone calls to get someone to pick up, office always seems understaffed. read more

Up until yesterday I have always had good service with this company. I usually only take my can out once every 3 weeks or so. Usually my drivers come later in the morning or early afternoon but because compost season is over they came at 7:30 or so yesterday. My sister passed away a few weeks back and court for her probate was yesterday so I spaced getting the can out. I sent an email asking if it was possible to still have them pick it up. The reply I got was for $25 they could. I told them to forget it and now they can pick up every week instead. I don't mind that they have a business to run but they could have been a little more sensitive to my situation and just said they were no longer in the area. Jerk move on their part that will now cost them more labor and dump charges. read more

Be careful when you cancel your account (be sure you give 30 days notice) because if you are on autopay they take the full amount regardless and make you wait 2-3 weeks after they cancel your account before they credit back any differences! What a joke! read more

This company was good for a few years, now they are consistently terrible. My recycling is missed consistently and the compost driver keeps breaking the wheels off my can when he keeps slamming the can back onto my driveway after emptying. I call Lepage to let them know but nothing has change.... looking elsewhere for better service. read more

I moved my trash can to blow snow and it was a little further in then it should have been, my driver moved in closer, snagged it without concern, I appreciate the extra effort especially on a snowy day! read more

I have been a customer since 2016. Not only have they walked up my drive way to grab my cans when I forget to, but they also answer phone calls and emails very quickly. I needed to add an additional garbage can and the staff answered all my questions and helped to get it set up. They have been great to work with and I love that they have compost as well! The drivers are respectful and help when the wheel falls off to get that replaced quickly. Thank you LePage for being an asset to our community! read more

Garbage! That sums up the service. Pick up times are inconsistent, high rates, added fuel surcharges and when you cancel service they leave the new owners with their trash bin....even though they didn't want service. read more

Absolutely the worst garbage service I've ever had. Billing problems, excuses, poor service. They even burned a truck down on our street one year. Just do yourself a favor and go to any other service. If you cancel they make up a fictitious bill and then put you to a collection service for like 60$. Absolutely terrible People. They used to miss the garbage on our block at least once a month. Sometimes two. We were overflowing with garbage at times. We switched to Walter's and have never had an issue since. read more

LePage & Sons - Lepage garbage service - Recycling Center Near Me - Bethel, Minnesota

ETA-I just read through some of the reviews here and I'm honestly shocked to see so many negative reviews. Since switching to them last summer I have called several times to ask questions or request and they've been great. They have also been super consistent about picking up at the same time every week. I just think it's weird that so many people are saying the opposite of the experience I've had so far. I have had 4 garbage companies since moving to my current home. We started with ECS with no issues or complaints. Unfortunately they were bought out by WM and our price quickly doubled. So we switched to another company and had a terrible experience with them. So we switched again to LePage and Sons sometime last summer. I just felt I had to leave a positive review for them today because not only have they been super easy to deal with anytime I've had questions or requests (such as leaving extra cans out for them to pickup) but they have really gone above and beyond what I would expect them to do and I think it's important to recognize companies that still do that. Today it was -10 degrees or colder. I was running late to get my son to an appointment and asked my boyfriend to get the garbage from our shop and bring the can down. While he was getting the garbages together the truck showed up and he thought he had missed them. But when he went out they were actually walking up and grabbing the cans and bringing them down for us. They could have easy passed by and kept moving. It's not their responsibility to get the cans down to the end of the driveway so I would never expect it but it was truly appreciated by us. It's quite the difference from our last company who stopped even coming to pick up our trash because I hadn't gotten it down a few times. They didn't just keep driving (which would be completely understandable) they just didn't come one week. They never contacted me about it. And when I contacted them wondering why they never came they said I would have to call to let them know the can was out by 6am on our pickup day or they wouldn't come. They also refused to come out at all that week and refused to refund the money I had paid for pickup in advance. The difference between the two companies and how they treat their customers really makes a huge difference. I wanted to say thanks to the employees at LePage and let them know it is noticed and appreciated . Thank you! read more

I have had Lepage garbage service for around a year and a half. Today I called to see why they once again did not pick up the trash on trash day and was told that they have passed my service on to Walter's without asking or even telling me there intensions. I also have been verbally abused by the customer representative who has no business being a customer service rep as she has a terrible attitude. Stay away from LePage and Son's unless you like poor service that is canceled because they feel like it. Note that unlike all the other providers they sometimes pickup at 6:30 am and sometimes 5:30pm. Not sure why they are not consistent like the others. Stay away from Lepage and sons as they are unprofessional and abusive. read more

Beware: This company was very good for several years. Then garbage pickup would be missed here and there. I would call and let them know I was missed. They would first say if the can isn't at the curb by 6am there is nothing they can do. I assured them it was down the night before. They still were not going to send a truck to pick it up. I said that is not an option, and they sent a truck two days later to pick it up. This same thing would continue over the next few months. A week here and there no pickup. They said we have new drivers and please be patient. This paired with the cost doubling over two years. I canceled my service. They then sent a bill for an additional $50 to pickup their cans from my house. There are much better choices out there, so shop around. I switched and not only am I back to half the cost of Lepage, I have not had to deal with garbage or recycling not being picked up. read more

I forgot to put out garbage one day, rare occurrence. Gentleman driving truck got out and grabbed garbage can to be emptied. True customer service going above and beyond for their customers. They made my day! I know for a fact competitors wouldn't have done that. read more

Missed pick ups, multiple phone calls to resolve, days waiting. Made to feel like I was lying about having can out in time. Terrible lack of service when calling to resolve. read more

I've been with them for 1 year and received my bill for the next year and the price went up 50 %. No first year discount they just decided to charge an extra Environmental fee that none of the other haulers know about? I cancelled their service only to find out they need a 30 day notice that none of the other haulers require ? Now I find out they want $50 to pick-up their can and $4 for the gas to drive over to get the can ? Avoid their service unless your made of money and like throwing it away. read more

Have had a lot of trouble since I contracted with them 2 years ago. Received a bill today 8/20/18 saying I owed for May which I paid. Was told to provide proof so went to bank, got proof, brought it to their office. Was very rudely treated!! Jaime grabbed my proof let out a huge sigh of disgust! What ever happened to customer service! I highly recommend staying away from there company. Can't wait for my contract to end. Can't come fast enough. read more

We wanted to support a local company but we had to switch back to our previous trash service. When I called to cancel, they told me they needed one month notice so I would be billed for another month. Fine. I received my bill and they charged me for an "extra tip" fee of 7.00. For the times the truck didn't show up when it was suppose to or when it showed up earlier than normal and we missed our trash pick up, the 7.00 is just a joke. read more

I will give LePage & Sons 5 stars. From the day I called them to start service their customer service has been great! Their pricing is very fair, pay much less then my last hauler, their billing is easy to understand as well. They have never missed a pick up. When we decided to get rid of some furniture we went to their transfer station and again pricing very fair! The owner came out to greet and help us. Great Customer Service! Suzy R. read more

They just suddenly stopped picking up the trash at the apartments where we live. Aren't answering their phones. What a mess!!! read more

LePage & Sons - Recycling Center Near Me - Bethel, Minnesota

Had them for three years. We're very good in the beginning. Now they are horrible. Don't pick up on day they are supposed to. Cans sit on curb for days at times. My yard waste has been out for 4 days now. Four phone calls and they still aren't here. Horrible customer service. I won't do business with a company like this anymore. They've lost this customer. Stay clear of them!! Promises they won't keep. They lie to you when called. I'm done!! read more

Charges twice as much as competitor (ACE), lied to me about getting a cancellation notice that was sent by certified mail and only when I called them on it did they acknowledge and then still charged me an extra month. Additionally, they charge $54 just to take their cans back! Talked to ACE about it and they couldn't believe it. Now I know why I'm one of the last on the street with lepage cans, but after almost three years of service I'm switching. Cannot recommend this to anyone. read more

My goodness these guys are the best!!! When you call they are so friendly and not the fake kind either, they are a group of genuine caring staff. AND the service that we get at our home is above and beyond. I highly recommend these guys. read more

Avoid at all costs. These last few months have been a nightmare. Finally got tired of their missing garbage days and needing to call the next day to remind them to fulfill their commitment and actually pick up my garbage. On April 13th (still snowing) asked that they cancel my business with them, refund me the $89 already paid for the 2108 compost season and come pick up their cans. Today is May 24th and the cans are still here, they have not refunded my money as they promised and sent me a bill for $15!!! They are obviously on the cusp of going out of business. Save your money-get out while you can. read more

I've had Lepage for about 3 years. In the beginning they picked up consistently and prices were reasonable. Over the last 6-12 months my garbage has been missed about every other week and prices have doubled. They usually get my garbage 1 out of 4 weeks on time. I called for a week asking for a call back and no one would return my call. No one answers during business hours either. Save yourself time and your money and go else where. read more

LePage and Sons is an outstanding company their service is very good I had a different company in my area that was not very good they were not pick up my yard waste because they didn't want their driver to get poked in the eye when I explain to him the driver never gets out of the truck that didn't satisfy them LePage has been very good that would highly recommend them Jerry from Andover read more

This is a family owned local buisness. They do a great job and go above and beyond. I felt compelled to write a review after seeing all the negative reviews which unfairly paint a poor picture of a good company. They do a great job. Infact, when a competitors truck just spilled a neigbors trash all over the place it was a Lepage driver who when they stopped to pick up my trash got out of his truck and picked up all the trash that was blowing down the street. When I have forgotten to bring my can down they have came up and got it from the side of the house. They wave when they see you out on your property. They also really try hard to stay competative with the other big out of state companies that are in my neighborhood which means they are not extortionate. Extra trash no problem with reasonable fees. I have been nothing but happy with them. There was one day where we had an epic snowstorm/icestorm and no trucks were able to come out not even this companies but when it was safe to do so they came out and picked up everything. If you are reading this review I encourage you to give them a chance. See for yourself what I see. Thanks for reading this. Thans LePage for being a great company too. read more

We switched to a local company over the big guys from another state. We have been happy with LePage's service since we started with them several years ago. It's true that they are not the big guys, but they are the nice guys. We have never had a problem with them. They are polite, drivers, office employees, anyone I have spoken with. Last week I had to leave home at four a.m. I forgot to put the can out when I left. When I returned home I found my can on the street and it was empty. I guessed that my wife had put the can on the street but she told me that no it wasn't her. Apparently the driver came up to the house and found the can full and he took it to the street and emptied it. I have forgotten the can with both of the services. The national guys and LePage. The national pick up service had never made any effort to help me out. This is the third time one of the LePage drivers have emptied the can when it wasn't on the street. We are very happy with the service we get and with the response when we call with a question. read more

I have been with them for two years. They started charging me every two month without letting me know. Also, they have missed me twice within those years. I was just charged for the next two month but I called to cancel after these two months are over and she said said I needed to notify them one month ahead before canceling so she will be charging me a $42 cancellation fee to cover for another month? Haha what a joke. One week later they sent me a letter saying they partnered with Walters and decided to drop me since they decided to not pick up around my area anymore. Ok? Is this a competition to see who drops who first? Bad business. read more

If I could give negative stars I would! Customer service is as big a joke as the service itself. My trash cans have been sitting at the street for a week,I have called at least 10 times this week,and told I will take care of it. Nothing!! Would never recommend this horrible service. read more

Oh my goodness~ if only i could express how horrible this company is at picking up my scheduled weekly service. I am switching back to my old company even though it's gonna be about $5 more each month. It is absolutely NOT worth any amount of savings. They are consistent about being INconsistent. Plus the NEVER EVER return a call. So all the way around, is terrible customer service. And btw.... i have to give it one star in order to submit my review. They deserve ZERO stars. read more

Just signed up this last week to have service with Lepage. They were $4.00 a month higher, but thought I would like to support the local family. I did not have my can emptied by 4:30, so I called in to make sure they were coming. They said the driver is still out. He would get it. It is now 6:15 pm the evening and they still are not here.this is the night before Thanksgiving and we are having 31 people over tomorrow! I have called and left messages, but they close at 5:00. Larry A. Oak Grove read more

June 30 2020 Driver in our neighborhood today (123rd Av N W and Grouse St., Coon Rapids) driving exceedingly fast (30 mph) which is way too fast for a 20-30 ton truck to stop. Driver didn't seem concerned when I yelled and I made the "slow down sign hand signal" instead came back the other direction past me and wife just as fast. I will monitor this and, if have to, will make official reprimand with police. Please have person in charge of driver safety contact me. Thanks, 763-234-2825 Bruce read more

I've had Lepage for about 4 years. In the beginning they picked up consistently and prices were reasonable. Over the last 12 months my garbage has been missed or picked up the next day and prices have doubled. Now they charge a $8.68 Extra Tip charge if you are over the rim of your garbage can. read more

We live in Andover and they have consistently either missed picking our garbage up or picked it up at around 8 pm at night--if they didn't miss it altogether. I have had to call on at least 4 occasions. To top it off, they are increasing their fees. I have had leaves get wet in the biodegradable bags because they didn't pick it up the day they were supposed to. They don't apologize and have yet to actually return my calls. I will use their yard waste this year and once that season is over I am going to switch!!! Don't bother with them as you are likely to have your trash out late at night or not picked up at all. **update, last night 10/25/17 they picked up the yard waste at 9 pm. With wind coming the next day I didn't want to leave the empty bin on the curbside and had to go out then to move it back to the house. This is beginning to be a regular thing. read more

Filing complaints with BBB and AG's office. Quit my service mid-month and they keep billing me for the two weeks I didn't receive service. Broke down and paid it but they claim they never received payment so still harassing me. The were sporadic on pick up, when I called and actually got a hold of someone, they were rude. When I said one of my garbage cans was not picked up, they questioned whether the can was theirs. Driver passed our house as we were rolling down the can. Cans left in the street, garbage in the road. They even billed a neighbor for 8 cents! read more

This is the worst company we have ever used for trash removal. In the last 6 months they have missed our collection day,and every time its the same they are still out today they will get it,and my cans sit full for a week. Its October 7 today 2018 they missed the pickup last Wednesday, I called twice that day,oh they are still out they will get it,afternoon call they said call tomorrow if they dont come today they never came!!!now its Sunday cans are still in the street full.lies more lies and very bad service. read more

Been with this company for a few years, have been great in the past since this spring, 2018, very disappointed. There has been a number of times they have picked up trash a day late. Yard waste has been 2 dates late and this past week, never picked up. I called twice and they assured it will be taken care of. Has yet to happen. Now I have to buy recycle bags for the extra yard waste and hope they pick it up this week. read more

LePage & Sons is one of the worst companies for customer support that I have had to deal with. They routinely do not pick up when they are supposed to and when I call and ask to speak to someone in charge, I'm told they are not available and they never return my calls. Finally at the end of my painful 2 yr contract, I called and cancelled. However, their containers are still sitting in my driveway after repeated calls to them requesting pick them up. I'm giving them 1 star because I can't select zero stars. Fortunately, we have other choices in my area and I would not recommend LePage and Sons to anyone. read more

I use LePage for my commercial trash service. They are always prompt and courteous. I have met the owner and most of the employees and they care about the people they service. LePage donated a dozen trash containers the night of our annual street dance to keep things cleaned up! Great to have them as part of our community in Bethel! read more