Frank picked me up from my home on time as previously arranged took me to my medical procedure I…read morepaid in advance for him to wait as it was out patient and no family close. He made sure I was inside before he left. that was in 2022. In 2023 had a different procedure and June gave the Same service service made sure I was comfort for the ride home

Took a voluntary bump from Delta, and they provided and paid for a taxi to Birmingham…read more Ride promised by 7am, and Frank arrived around 6:50 in a Honda minivan for 2 passengers. Van was probably pretty nice when it was made in 1996. The full leather interior was badly worn, and the carpeted floor was quite dirty. The front windshield had a large ding from which 3 cracks radiated across the entirety of the glass. This was complimented by another footling crack just a nice eye level. My 2nd row seat was sort of loose/broken. Driver talked repeated on his hand held mobile phone ( but at least the calls seemed business related). Also typed a phone number in by hand while we were traveling about 70mph on a non-limited-access highway. Checked his calendar a little later when we were doing 77 up I-59. Passed a semi on the right hand side. If we had used Waze, we would have saved 15 minutes to avoid the construction Otherwise trip was uneventful, and the driver was very polite.

We had an exceptional experience with our driver, Alina. She took us to three wineries, a…read moredistillery, and dinner, and everything ran seamlessly from start to finish. From the moment I booked her, she went above and beyond--after I sent over my planned route, she suggested a better, more efficient itinerary that made perfect sense and improved our entire day. Alina was professional, knowledgeable, and incredibly helpful throughout the trip. She even took photos for us, which made the experience feel even more special and memorable. She also truly saved the evening--after taking us to dinner, the restaurant turned out to be a bust, and we thought we'd have to head back to the hotel and figure something out. Without hesitation, she said, "I got you," and took us to Hattie B's Hot Chicken, which ended up being the perfect choice. If you're in the Birmingham area and looking for reliable, top-tier service, I highly recommend hiring her. Alina is truly top-notch.

Alaina was amazing from the get go! It was an early morning call and she answered, got my kiddo…read moreall situated for pickup and drop off at the airport! Great communication before and after drop off. We would highly recommend her service.

Had a late flight into Birmingham and needed transportation to Tuscaloosa. I was scheduled for a…read moreride with Xavier. The flight supposed to arrive around 11 pm but was delayed and delayed and delayed. I was in constant communication with Xavier and he had infinite patience. I didn't get out of the Birmingham airport until 1:30 am but he was ready for me and took me straight to my hotel in Tuscaloosa. He seemed like a really interesting person with lots of stories to tell; normally I would have had a conversation with him but I needed to get some sleep because I had early morning appointments in Tuscaloosa. As bad as my flights had been, everything with Crown was smooth smooth smooth; I would definitely use their service again.

Paid for a private car and driver to BHM from UA...booked 2 months in advance. $170…read moreone-way(great!). Was informed at that point that our daughter may have to share the ride with someONE else(as it was a busy finals week), and if that happened the rate would be less(awesome). Daughter was contacted the day before her pick-up and told if she wasn't prompt she'd be left (no problem). Was picked up 4 hours before her flight was to leave(3:35 before boarding began..perfect!). One hour and twenty-seven minutes later she was still in Tuscaloosa picking up seven other passengers. We understood the possibility existed it could be a ride-share with someONE else. This led us to believe it could be two parties total, one other and our daughter. The dictionary defines 'someone' as singular, not plural. Lesson learned, we'll make sure to have all potential scenarios understood in the future. Made it to flight on-time, but disappointing experience. For what its worth, the driver was engaging and did an excellent job.

Unreliable - avoid this place - 0 stars if possible! My…read morehusband called Saturday and made arrangements/reservation for a Sunday morning pick up from his hotel in Starkville to go to GTR airport. The taxi never showed up, they didn't contact my husband, and no one answered when he tried to contact them. Their unreliability resulted in him missing his flight and cost us an unexpected $600 for a new flight.

This cab does not have a meter. Showed not credentials or verification inside of the cab. When…read moreasked what the fare would be, I was told 10 dollars, midway there he doubled the price. He never said it was cash only, had no other means of payment. I was dropped off midway to my destination.

Super Nice experience, Drivers are professional lets not leave out party bus experience... we have…read moreused them numerous times!!!

From the owner: At KEYS Party & Luxury Transportation, we take pride in delivering a transportation experience that…read moresurpasses mere point-to-point travel. By prioritizing your safety and comfort, we seamlessly integrate luxury, reliability, and convenience to cater to your distinctive travel requirements. Whether you're organizing a party, wedding, date night, airport transfer, shuttle service or attending a sporting event; we guarantee a flawless journey every time. We aim to make every journey a memorable experience. Trust us to provide the comfort, safety, and sophistication you deserve.