Grossly overcharged for seeking assistance with a revenue matter. No set rate was initially agreed nor hourly rate (€175!) mentioned at any stage. The process involved a initial meeting, two brief phone calls and several emails supplying requested information. On completion of the matter, a fee of over two thousand euros was requested.
I complained about this unfair fee, completely in disbelief as to how it was amassed. The accountant claimed he had secured a great result with revenue but I suggested that this should surely not be reflected on his fee!!
I was a local, existing customer having made two years consecutive annual returns with the firm. read more