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Leo Lapuerta, MD

3.2 (35 reviews)
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10 years ago

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5 years ago

Completely unprofessional management staff. I would not recommend this office for this reason. Very displeased

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Ask the Community - Leo Lapuerta, MD

Review Highlights - Leo Lapuerta, MD

Lapuerta was very understanding that I wanted to see results, but I feel like he knows what he's talking about.

Mentioned in 19 reviews

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Joseph Sedrak, MD - Texas Skin Center

Joseph Sedrak, MD - Texas Skin Center

1.0
(1 review)
1.0 mi

I had a referral to see a dermatologist and on June 17th, I specifically requested an appointment…read moreat the Houston location for June 25th. However, my appointment was scheduled at the Pearland office instead. I never received an appointment confirmation, email, or reminder, so I had no way of knowing the appointment had been scheduled at a different location than the one I requested. Prior to the appointment, I completed all of the new patient paperwork, including providing my insurance information. Despite having this information in advance, the front desk did not review my paperwork until I arrived for my appointment. At that point, I was informed that my insurance required an updated referral and was essentially told I could not be seen. What is most frustrating is that this situation could have been avoided entirely if my insurance information had been reviewed before my appointment (insurance information is supposed to be reviewed and verified BEFORE the day of the appointment. that is standard practice for medical appointments) Had someone checked my paperwork in advance, I could have been notified and given time to obtain the necessary referral rather than taking time out of my day to come to the office for nothing. I then asked to speak with the office manager. After waiting several minutes, the manager called me but was extremely unprofessional and hung up while I was still speaking. That interaction only added to an already frustrating experience. The lack of communication, failure to review patient information beforehand, and poor customer service made this an extremely disappointing experience. Especially when I did everything I was supposed to do on my end. Would give 0 stars if i could.

From the owner: About Us Joseph Sedrak, MD, is a Mohs skin cancer surgeon…read moreserving patients at Texas Skin Cancer Center in Kingwood, Pearland, Webster, and Houston, Texas. Highly skilled in all aspects of dermatology, including medical, surgical, and cosmetic procedures, Dr. Sedrak maintains his passion and enthusiasm for state-of-the-art techniques and treatments to improve the health and wellness of all his patients. Dr. Sedrak attended medical school at the University of South Alabama College of Medicine in Mobile, where he finished at the top of his class. He earned a 4.0 GPA, and ranked #1 among the graduating physicians. He then completed his training in general surgery at the University of California, Los Angeles, followed by an intensive dermatology residency at Loma Linda University. There, he continued his impressive accomplishments, ranking in the top percent of national dermatologists. His dedication to advanced education and training led Dr. Sedrak to pursue a fellowship in Mohs surgery and procedural dermatology, where he was able to train with world-renowned Mohs surgeon, Dr. Abel Torres, past-president of the American Academy of Dermatology. He also studied with plastic surgeons so he could develop advanced skills in skin surgery, allowing him to treat complex cases. Dr. Sedrak's expertise has led him to author textbook chapters for both dermatologists and dermatology students...

Flawless Aesthetics & Wellness

Flawless Aesthetics & Wellness

4.0
(24 reviews)
10.8 mi
$$

I went to Dena many years ago as her business was growing. They would advertise specials to…read moreincrease business. One was the Ultherapy when it was still new. If you were one of the first to buy a package you were locked into that price from there on so I did. There were only so many available. I had them done and was pleased with the results. When I tried to book again several months later, the girl said she didn't know about it and would get back with me. I never heard back so then we were at a year so I called again. I was told they would need to find my file but they had moved so they would look. I called 2-3 times again over that next year but was put off and no one would book me. I never received a call from Dena either to verify the info. I wish I had saved the email from then. Unfortunately I think it was to draw business but since it grew she conveniently forgot about all the promises made.

On 09/21/18 Dena Tocco offered to remove some slight imperfections during a hydraderm, minor…read moreimperfections that only I noticed and left my face with hyperpigmentation that cannot be covered by make up. She offered some samples of the products they sell to apply which did nothing but irritate it more. Now I have to visit a dermatologist and plastic surgeons office to try and fix what she did. I asked her for a simple apology and a full refund which were ignored. Pictures will be posted soon. I plan on filing a formal complaint with the licensing board and BBB. I hope she doesn't scar any more faces

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Flawless Aesthetics & Wellness
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Spray tan

Leo Lapuerta, MD - plasticsurgeons - Updated July 2026

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