1. LensCrafters

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Tuscaloosa, AL

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LensCrafters

3.0 (2 reviews)
Closed • 10:00 am - 7:00 pm

Services - LensCrafters

Eyewear fitting

Eye exams

Retinal imaging

LensCrafters Photos

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Ask the Community - LensCrafters

America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

3.0(8 reviews)
0.4 mi

I was hesitant to come here at first because I read some of the past reviews- however I had a great…read moreexperience! They were able to get me in fast and get me a new prescription for my contacts. I was only there for about 30 minutes and everyone was kind. I would definitely recommend them.

I had an incredibly frustrating experience with America's Best Contacts & Eyeglasses…read more Before scheduling my appointment, I specifically called to verify my insurance because another provider had already told me I was out of network. The representative assured me I was in network and even confirmed my copay would only be $10. Based on that information, I scheduled an appointment two weeks out. When I finally arrived, I was told by the store associates that I don't have insurance at all. No explanation, no accountability--just a complete contradiction of what I had already been told. To make matters worse, management handed me a piece of paper and told me to call an automated system myself to verify benefits. I did exactly that, but when the system couldn't directly communicate with the associate, they refused to help any further. So essentially, I was stuck in the middle doing their job for them--and still got nowhere. This place clearly has major communication issues and lacks even basic customer service. Verifying insurance should not be this difficult, and customers shouldn't be left to figure it out on their own after being given incorrect information. Total waste of time. I would not recommend.

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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LensCrafters - opticians - Updated October 2026

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