I have been going to Dr. Cox for a while, and he has been great. He's shown great care for me and…read moremy family. He is constantly patient and explains all options and issues without us feeling rushed. I highly recommend him for single or family appointments. I do suggest making your appointment in advance because his schedule will fill up.

Excellent eye Dr! After having a previous eye Dr repeatedly…read moreget my prescription wrong I switched to this Dr (several years ago) and have been impressed

This was a great experience for my wife and I. My wife neglected to set up…read more appointment and were told "we can work you in with no problem even though they seemed busy ..within 10 minutes we were being seen by doctor, and in the mean time we were looking at all the frame choices. I have not been to eye doctor for 20 yrs and my wife and I felt like family they took time with me and stayed late for lunch to help us. Everyone in entire office was pleasant and happy to help in any way. I would recommend the eye professionals at Bailey eye care to anyone looking for complete eye care and very large selection of frames at great prices. We were explained our insurance costs and values of different types of lenses, all in all a great experience! I would highly recommend this business to anyone Rod and Jill Adkins

It's always a long wait time to see a Dr like 2 hours plus and if you address it Dr Leoni will tell…read moreyou don't come back

Friendly staff & excellent service , great prices & they accepted my insurance & when my glasses…read moreneeded repaired they were able to do it

I had called around looking for a place to get my eyes checked. I was a bit surprised by some of…read morethe offices who only worked Tuesday through Friday only, who would state that generally you could get an appointment a week in advance or less, but then it also depended on what type of eye exam was needed, and more. Ugh. I then stumbled across Dr. Gaal, AND could schedule online for a couple days away. I then decided to give them a shot, book an appointment online, and see how things went. I couldn't have been more pleased. The employees must work great together, as they seem like a family! I arrived, and this is the first time I've been to the eye doctor is over 20 years. They all talked to me in an informative manner, without sounding being condescending. They walked me through everything step by step, and kept me informed. I really felt like they were there to help, not just do an exam, and move on to the next person. They were there for ME! If you're looking for an optometrist, don't hesitate to give Dr. Gaal and his team a try. Appointments are helpful, but if they aren't busy, they'll do walk-ins also!

I went to the urgent care at this location. They checked me in and took my vitals and then placed…read moreme in a room. I was in the room for 40 minutes and not one person checked on me. I stepped out of the room to ask how much longer it might be. The answer was we aren't sure there is one person ahead of you. Then 10 minutes later the nurse came in to tell me they were not going to be treating me today. You took my vitals and I have a fever. You are just going to refuse to treat me? Even though you know I am sick. Then when asking for my copay refund the girl that checked me in would have to do it and she was at lunch. I understand long wait times. I work in Healthcare. Keep the patient in the loop. Don't let them sit in a room for 40 minutes with no updates and then refuse to treat the sick patient. Luckily the assistant manager talked to me and agreed that this was unacceptable.

On June 18 my elderly mother fell down some big steps from the back porch and landed on the brick…read morepatio. She hit on the right side of her face. She refused to go have it checked out. However, the next day she agreed to going to HIMG Now Care. They did a CT Scan and X-ray. Nothing was broken thank goodness but the knot over her right eye was unbelievable. We saw Jama Barker and she said the scans were good and the swelling and bruising should go away in 10 days to 2 weeks. This morning Mom called Now Care and was told to come on in bc Jama was in. We thought she would get it lanced/drained and maybe get a couple stitches. We waited for about 45 minutes bf getting called back. Jama came in and said it was looking better. Mom laughed thinking she was joking at first. It had been 13 days since the accident and the knot was still as large as ever. Jama said that she needed to go to a plastic surgeon. Mom asked if there was one in HIMG and was told yes. Mom asked how soon she could see him/her and was told she needed to be patient. BE PATIENT, we have been waiting 2 weeks! We have been patients at HIMG since they were located on 20th Street. To be treated like we were today is ridiculous. She just told Mom she was fine to go out in public with that black knot was uncalled for. Mom asked for an X-ray for her right knee bc she felt that might be the reason for the last two falls. Jama didn't even address that concern. Apparently we had been "dismissed" for this visit. More patients ~ more $

Very unprofessional staff, the doctor was very kind but his associates definitely need to learn…read moresome customer service skills!

From the owner: Since 1993, we have offered a high-level of service you won't find anywhere else, including routine…read moreand medical eye exams for glasses and contact lenses. The staff and doctors at our warm and friendly office will not only help you correct your vision, but also provide personalized service to exceed your expectations. We also provide emergency eye care.