My daughter has special needs, and any physical touching can be terrifying for her (brushing teeth, hair, baths, etc..). Our first trip to the dentist was terrifying for me, because I know how difficult this can be even as her mother. Dr. Zach and the staff at Dr. Lennon's were able to make the experience so much fun, that she actually looks forward to going back to pick her "treasures" after her cleaning. After the way they treated my daughter, I can't imagine ever taking her anywhere else. My husband and I are both patients as well, and we are both so impressed with the efficiency of the office, how friendly everybody is, and how going to the dentist is no longer something to dread. read more

Taking My Business Elsewhere I'm extremely disappointed with my experience at North Dale Mabry Dental Associates. Between the questionable billing, the handling of my X-rays, and the overall frustration of this visit, I have absolutely no interest in returning. I emailed the office my existing X-rays from approximately six months earlier and specifically explained this during my appointment. The staff acknowledged that I had already sent them, yet the X-rays were pressed onto me and were taken anyway. Why ask patients to provide records if you're going to disregard them and proceed to press them and do it regardless? That is a waste of time, insurance money, and unnecessary procedures. When all I needed was a cleaning. I was charged for fluoride despite having written documentation in my dental insurance policy showing that it is 100% covered. I even showed the office the relevant policy terms. Nevertheless, I was told I had to pay before I could leave. Now I've received another statement demanding an additional $18 with no explanation. Is $18 going to break the bank? NO. That's not the point. The point is the principle, the lack of clarity they give, and the way this entire situation has been handled. Patients should not have to argue with their dental office over documented insurance benefits, try to make them feel stupid, question why procedures were performed after raising concerns, and then deal with unexpected bills afterward. What makes this experience particularly frustrating is that these issues could have been addressed through basic communication and a careful review of the information I had already provided. Instead, I'm left having to chase down answers and question whether anyone actually took my concerns seriously. I will be taking my business elsewhere. Trust and communication matter when choosing a healthcare provider, and this experience has seriously undermined both. My recommendation to prospective patients: make sure you understand what you're being charged for, verify your insurance benefits, don't let people walk over you and tell you you're wrong when you are right with literal proof on hand. Keep copies of the documentation you provide. Based on my experience, I would not and will never return. Have a nice day :) read more

Dr Lennon and entire staff are amazing, professional and caring. Olga, the office manager is very helpful and sweet with any questions I have had regarding treatment and insurance. My family and I always have a great experience in office and treated like family. read more

My husband had a balance and I called and made a payment arrangement with the receptionist to pay $50 a month. I have been paying monthly since then. I called yesterday to pay my 3rd payment and spoke with Olga the office manager who accused me of lying in regard to the payment arrangement. I don't remember the receptionist's name who I spoke with originally to make the payment arrangement. She said nobody here would do that, but they did. The girl I spoke with on the phone the two times before was kind and professional, Olga was rude, condescending, and unprofessional. She said there was an account note that I called prior and I was very upset. I have NEVER called upset or mean in anyway. The only thing I did was when calling to make a second payment, I questioned why I received a collection threat letter after I had already made a payment arrangement with the office. I was in no way, shape, or form upset in anyway--even though the letter I received was very aggressive and abrasive. I have worked in the dental admin field for 15 years and managed two offices and would never speak to a patient like she did with me. She was laughing and being so nasty. And how stupid can you be to turn down money that a patient is trying to pay? Isn't $50 better than nothing? It would have been paid off by August, and honestly I probably would have just paid the balance off entirely next month, since it would have been less than $100 by then. She wouldn't take the $50 payment if I wasn't going to pay the $127 balance in full. Olga needs some more management training. The reason why he even had a balance in the first place was that we were misquoted on his treatment plan. Don't you verify benefits prior? We ended up owing $227(corrected) OVER what we were quoted. I like the doctors and other staff there but we will not be returning because Olga is absolutely miserable and awful. It's the principle of the matter, not about the money. Olga even said on the phone that they don't make payment arrangements even for patients that owe $1000. So you mean to tell me that when someone's insurance denies their claim and they have a huge balance that you won't allow them to make payments on it? In this day and time, that is a disgrace. Not everyone just has $800 or $1000 to give to you in one full payment. Shame on you! Also, I have referred many patients seeking a general dentist to this practice. The fact that I was treated this way when I was just trying to pay off our balance as discussed two months ago is diabolical. read more

Everyone in our family of five has had nothing but the best cleanings and dental treatment with Dr. Lennon and Dr.Etzkorn. The staff is super friendly professional and Insurance knowledgeable! Absolutely love every hygienist who cleans your teeth with great care. Thanks for taking such good care of us! Darla Johnson/Lutz, FL read more

My husband and I have been coming to Dr Lennon's office for several years. We are always treated courteously and enjoy our interactions with everyone there. We're very happy with the quality of work and how well they work with various insurance companies. I recommend them to everyone on the north side of Tampa. read more

My family loves Dr. Lennon and his entire staff. We've been patients of his for almost 15 years. He's always gentle, caring and professional. Hands down the best dentist in Tampa! Highly recommended! read more

Dr. Lennon and staff are amazing. I can't say enough good as the experience I have as a patient.

Dr Lennon I experienced Dr Jekyll and Mr Hyde . After two crowns there was something stuck between the crowns . It caused bleeding and discomfort. I waited two weeks for dr Lennon to examine my issue. Another visit and his associate dr Etzkorn found and removed something that alleviated the pain and bleeding. I jokingly remarked to dr Lennon he might need another pair of eye glasses. Dr Lennon jerked my arm rest open and rudely told me to leave and exclaimed "were finished" . I asked if he was joking and he again told me to leave. Talk about an obsequious personality. The office staff is superior beyond the best and only they probably know their bosses personality . Look everyone has bad days and makes mistakes he missed a foreign object and his partner saw it without any glasses on. Dr. Lennon's kind of behavior was inappropriate from a educated doctor that missed something. Perhaps a new eye prescription is necessary and perhaps counseling. I'm still waiting for a apology. If you are ever not pleased with the color of a crown or persistent pain don't be afraid to speak up. You certainly deserve the best and believe me you paid A premium price. As for me I found another Dentist that understood everything and had not a hint of a sophomania personality. read more

This was my first visit and I am very impressed with the staff, office and level of care. Thank you Dr. Lennon, Alli and the people that checked me in and out. The entire office staff was nice and pleasant. I will be back for all my dental care! read more

I have been going to the group since it opened open practice. I have found Dr. Lennon a very good dentist. I define a good dentist has explaining things and not going for the big expensive treatment right up front. He give me options. Some times waiting and watching. If we wait too long this could happen. His staff is kind and caring for example his hygienists. I myself think it is a great experience there! read more

We have been going here for years. Dr Lennon is great as well as his office staff. He never pushes you into dental work you don't need and what you do need he goes to great lengths to explain. He lets you make the decisions on work you need and if it's something that can wait awhile he will tell you. Kelly is our favorite hygienist in that office. My whole family has used Dr. Lennon for years and we have no problem referring him to friends. Great dentist and a great guy. read more

My husband has been going to Dr. Lennon for about 25 years and I have been going for about 16 years, all the staff and doctors are great! I never wait more than 10 minutes for my appointments and they are always very nice we love our Hygienist Ellen, but we had have the others clean our teeth before and they are great also, we like Ellen because we have a rapport with her. read more

I was a previous patient of Dr. Lennon four or five years ago after a trusted friend referred me to his office. After a couple of years having a great bill of health by Dr. Lennon, he one day informed me that I had a large split on one of my teeth and would immediately need some very expensive dental work to save my tooth, otherwise, I would loose it. Very depressed, unable to pay, I went on for 6 months thinking about how to come up with the money to pay for saving my tooth. I still went back for my cleaning as scheduled, however, Dr. Lennon was on vacation and another dentist was filling in for him. Oddly, my hygienist made no mention of my cracked tooth whatsoever during our small talk and cleaned my teeth as usual. When the dentist came in the room to do the exam, he said "everything is looking great" then said , "wait, let me see (followed by code words for what im assuming was my bad tooth) then said to the hygienist "I'm not seeing this-are you?" She said no, I dont see it either. The dentist said, "ok, everything looks great-keep up with the flossing" read more

Having moved recently from out of state, we asked our new primary care Dr. the name of his Dentist. The people in this office are super nice and attentive, including Kelly the Hygienist and Dr. Lennon. The space is very pretty, clean and easy to find. I would highly recommend going to see Dr. Lennon if you are looking for a good Dentist. read more

best staff and dentists! clean, on time, and very friendly