Lendplus what a joke. I was shopping around for a refinance. I had a call from David Truong with Lendplus I told him what I'm looking for and I tell I'm interested in. As 49 yr loan. He likes you can't get one. I explained I have a new 30 yr I'm going to close on, he's like I can't see how so if I wZ you I do it. So that afternoon notary cans and I signed for the new 3@ yr kian with another company. Next morning David Truong calms and says hey I'm sorry you can get a 30 yr loan I forgot to press a button. I'm like what.... I asked how long have you been in the mortgage bussiness he said 20 years. I should gave hung up right then...... He tells me look I made the mistake I just forgot to click a button but I can get you a refinance loan for 2.85. U said really do I send him everything. I call him ask if he got everything as I texted and sent photos to him drivers license, w2, recent check stubs, homeowners policy, appraisal, latest mortgage bill. That was March 5th 2020. By the way today is March 20th 2020. So he says he has everything then comes back needs another copy one was blurred. In the meantime I cancel the new loan that I just closed with and had the notary. So a couple dats go by I call to see how things are going he's say it's with the underwriters. You don't need anything else right? He says no, your good I locked you in on the 2.85. So I'm happy right going get a good a good rate, lower house pymt . I'm a happy camper. Well days go by I text him say hey my homeowners policy is going to cancel March 19th 2029. Now mind you I started with him as if March 5th and today is March 20th. So he said he'd let his team know. So days go by all of a sudden I get an email from a processor wanting w2, check stubs. etc ... All the info I texted him photos of March 5th 2020. So I text it him asking I don't understand I sent that all to you m. You had told me it had gone to a underwriter and I sent all the info to you already. He says I never told you it went to underwriter. Yes you did ... I mean really you people out there reading this I just made it up I mean that's why I cancelled the last loan with a different lender. Anyway I'm like I don't understand. He said you need to calm down. I'm a little ticked . Cos I'm not understanding why I gotta send everything again. So I do and I text him and ask if can give to the processor. So days go by I text him everything good right? You got everything right he says yes. So days go by and now it's Monday March 16th don't hear nothing still. Tuesday comes nothing yet and remind you my homeowners policy is going expire right so I text him to remind him hey what are we going to do regarding my homeowners policy. He texts me close to end of day and says we're going to get new homeowners ins. I texted him back and said no were not I'm keeping my homeowners insurance. I never got a reply back from him. So now I'm like I gotta pay my homeowners policy so I pay for the whole year myself I gotta have my homeowners ins . So still nothing from David Truong. Now it's March 18th 2920 and I get a call from Lendplus from a processor a different one not the 1st processor.......I had. And guess what this new processor wants w2, check stubs, driver license etc. I'm thinking to myself are you freakin kidding me...........So what this means I would be sending all the same info that I had sent from the start March 5th 2020. So I explain to this 2nd processor as I don't know what happened to the 1st processor.. Anyway I explain the whole story to her starting back when I first talked to David March 4th when he forgot to click a button to March 5th 2020 when I began sending all the w2, check stubs ,homeowners ins, drivers license, mortgage statement, pension letters everything...... So the 2nd processor said ok I will get ahold of him . Today is March 20th he emails me at 11:37 today and tells me to work with the processor and send whatever she needs to complete the process and he also stated the text and photos of information you texted me is not what they want.......... Can you people believe that....What lender company doesn't need your drivers license, w2, mortgage statement, pension letters showing how much I recieve a month, home owners policy, check stubs, the appraisal I had done 2/19/2020. This Lender - Lendplus is a joke. All wasted time in 16days where did it get me no where but resending all the information they requested and find our today all the info is not what they need. That's funny..... because David Truong that's the 1st thing he requested all my check stubs etc. And both processors emailed and requested the same info also check stubs, w2 etc.... So David Truong texted me and said that's not what they need.... Can anybody tell me how a lender can do a finance ir a refinance without w2,check stubs, drivers license, mortgage statement, homeowners insurance,pension letters showing what is put into my acct, appraisal. Beware of this company and David Truong. read more