While the staff member was very nice, the manager is processing the payments early. The payment is due on the 1st on your payday. They stated that they would process on the day before, which would not hit your account until the first. Well both Nov payment and January payments hit my accounts on the 30th of the month....NOT the 31st and not the 1st. Causing an overdraft fee. Stating to bring up a bank statement to get reimbursed in cash does NOT DO ANYTHING TO REPAIR my reputation with the bank. They "assured" me after the first time that they had put a flag in the system to not process until the later date. Company is NOT customer focused. I will pay off loan when my payday does come in and never use this place again. read more