Love Bank Midwest, wasn't a fan of this location at all. Saul, the new manager has done an…read moreexcellent job of turning this location around. I no longer dread having to call or go there.

when I was met for the help that I needed I was met with kindness and and consideration that worked…read morewith me to take care of what I needed to do customer service was in my book a all time high!

Janette and Julio was very helpful no bad moods , answered all my questions in the sweetest way . I…read moreeven had Julio waiting outside it's like 0 degrees and he still had a smile! Janette also helped me find all options they were both amazing .

It just blows my mind how people in customer service positions can be so unprofessional and…read moreblatantly rude. Stacy was absolutely horrible during my interaction. Closing my account, thanks!

A bank is a bank. I have yet to enter one and feel impressed with both products and services…read more I tend to choose products over services. I'm happy with my free checking account here and initially moved my account here when they were running a $50 bonus interest special. Since then I've also opened a savings account. I LOVE that they are open Saturday mornings. Being a Nine-To-FIver, regular bank hours don't work for me. Free popcorn. Meh. It's gimmicky, I have yet to take home a bag, but at least they are trying. However, the constant popcorn smell must drive the employees crazy, like working in a movie theatre!

Not loyal to customers been a customer for 20 years I had a problem with a scam which I was the…read morevictim so instead of trying to work with me to get it straightened out they just kicked me out and closed all my accounts and told me I could not do business with them anymore now I have to find a new bank plus their customer service sucks

Great types of accounts to choose from. Everything you need and more online. Great service both…read moreinside and in drive through. The app has every service you could request and they are clearly tied to the KC community. Checking and savings accounts that actually make you money. Just amazing!!