Outstanding customer service, professionalism and communication especially from Valeese Mckelvy!…read more What a difference from Chase Bank, where you are just a number! You are treated like a real human being at Commerce! Their online app is great too! I highly recommend them!

We really like this branch. Like us, this place is new to Lee's Summit. We arrived in April of 2023…read moreand this Chase branch opened soon after. The location is convenient for us. The staff is very kind, warm, welcoming and helpful. Everyone we've talked to has been super nice, from the branch manager on down. Spencer, the banker, is very helpful and always follows through. Guiding us through some Chase hoops with our Trust and the new associated account. I would highly recommend this Chase branch!

Can't beat the convenience. I work days downtown so getting to most banks on time is always tough…read more Love the hours to 7pm and long Saturday hours. They do everything I need a bank to do.

This is not a review for just this academy bank location alone but for Academy bank altogether…read more Worst banking experience ever. Huge overdraft fees. Terrible online banking app. Also I deposited a check two days ago into their ATM and it's STILL not available and when I talk to the women that work at the bank all they can tell me is that there is a waiting period and I'm basically SOL. They are withholding me from my heard earned cash and making so I'm unable to pay rent on time. I suggest to everyone and interested in creating a new bank account DO NOT create a bank account with this bank. They are absolutely terrible.

I wish this credit union was still open. Was a costumer for over 30 years. Never had a problem with…read moreany accounts. They knew all their customers by name and were friendly, helpful to everyone.

Awesome service and financial offerings. Tellers and member service reps are always speedy and…read morefriendly. Have gotten several auto loans over the years at good rates from Edison, usually refinancing from other institutions higher rate loans. Also have utilized extended auto warranties they offer at much better prices than others.

The Downtown Lee's Summit and Blue Springs locations have amazing people who are always helpful…read more They provide prompt and professional assistance every time I call or visit.

Most knowledgeable tax lady around . Prices are reasonable and she always does a great job year…read moreafter year .

We have been going to Valley Taxes for six years. Last year they wouldn't do our taxes in person…read morethey just told us drop them off. This year they told us again to drop them off and then four days before they had to be filed told us that they would not do our taxes this year. We asked why not and they said they don't have to give us a reason. Then my husband asked him what is he supposed to do since they are due in four days and the man told my husband "well you better hurry up and come pick them up then". It is unbelievable how unprofessional this was handled. If they didn't have time to do our taxes I don't know why he had us drop them off anyway. And giving us no reason of why he wouldn't do our taxes is completely ridiculous. I don't know why we stayed with them as long as we did but my husband is self-employed so we just felt like keeping the same person in the loop with our business was the right thing to do. I will never recommend this company and definitely will voice my opinion about the way this was handled. I know a lot of people that use this tax service and I have made sure to tell them about how they treated us.

Excellent customer service. I am a customer at the Lee's summit branch. EVERYONE is so friendly and…read morehelpful whether it be in person or on the phone. I am disabled and cannot always get out to the branch.I spoke with Kimberly today. Every experience with Lead Bank is great. M. Carmel Perez. KCMO

I have been with Nick since inception. His company has helped me tremendously over the years. I…read morehave had multiple issues with my homes, my vehicles, my boat. They have a team of lawyers that are amazing. Everyone in the office is amazing. I have had to use "Road Service" too many times... They have never failed me. I will never go anywhere else!

I was with this agency for ten years. I never made a claim and had multiple vehicles and homes. I…read morerecently made a claim. My shower was leaking into our basement and bedroom. I was told it was long term damage and would not be covered. We have not lived in the home for a year and was not in the inspection report. I also had been paying insurance on a home I didn't own. It was never made right and could not get them to return my calls about it. My mother had claimed her roof for hail damage and was told it was defective shingles. At the end of the day you will pay for insurance but will not have it . I would stay way from this agency. I am writing this because there are to many hard working good people left in this world to be taken advantage of.