The central bank of the midwest here in oak grove, mo. They are all Friendly always smiling. ive been banking with Central bank for 17 years. Been at this bank for 10 years. They are always quick and wiling to help everyone.... i would recommend this bank to anyone read more

Love this branch! From the branch manager down to the employees, this branch serves my purpose very well. Hillary & crew have gone above & beyond in their quest to provide me & my business options. Thank you everyone! read more

This is the worst branch of all of them. My son (21 year old adult) went in to put an insurance check in his account for a total loss on his truck. The check was made out to him and I, as that is how our insurance policy is. I endorsed with my signature and he took it into the bank. They would not allow him to deposit it his account. They said I needed to come in too. I went in with him the next day (today) and asked the teller, Janet, why he couldn't deposit it in his account. I was not rude or hateful, I just wanted to be educated on why so that I know in the future. She was very rude and condescending. I complained to the branch manager and was told that Janet does not normally get complaints. I don't care about normally. I care about today. Me. The branch manager told me she couldn't deposit it because I didn't have an account with them. Wrong! I have had an account for over 15 years with them! She then said it was because of the amount. That's fine. I have no problem with security. I just asked why to begin with. I just wanted to understand why. All the while as I spoke with the branch manager, Janet wanted to argue with me. The branch manager finally to,d her to be quiet. At that point I called her a nasty name. In the end, we deposited the check with another teller. I had other business to do with my account but told my son (rather loudly) that I would do it through the ATM because I might punch Janet in the face if she smarted off to me again. I did go home and call their main office. I spoke with the manager over all branch managers. I encouraged her to roll the tape, audio and video, of my encounter with Janet. Janet has no customer service skills and should not have a job! read more