So I wanted to get in the real estate property business and Miami was definitely a place I was scoping out. One, I am very new to this, and Two, I don't know Miami that much. Well a friend told me to check this place out and I am so glad I did. Throughout the whole process, the owner was very customer service oriented. When I say that, I mean he was able to take phone calls all throughout the day and after hours. He always ensures I don't have any lingering questions, and he offered me the best rate I was able to find. Compared to other stores that have office hours, whether it be me just being anxious, or I have a quick question, they will answer at any time. I even called him with a question when I was out of country and he still took the time to answer my mortgage question.
Very professional and made the whole process easy for me. I secured a VA mortgage for a home from him so I can rent out, but I found out he also does land, construction, and even conventional loans. All at a competitive rate. It got my vote not from just the services offered, but customer service was key, and I feel that is a very important thing to offer when it comes to big money investments like these. I'll definitely be coming back here for more loan services in Miami. read more