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    10 months ago

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    10 years ago

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    15 years ago

    This is a great organization that I support as often as I can. Lena Pope Home helps families and children all over the Fort Worth area.

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    People searched for Counseling & Mental Health 1,203 times last month within 15 miles of this business.

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    Counseling By Penny Haight - Amy Brow LPC

    Counseling By Penny Haight

    3.7(13 reviews)
    1.7 miTCU/West Cliff

    Beware thousands of dollars in billing scam going on here. I advise you to look elsewhere. We have…read moreinsurance which they accept, their clearing house accepts, and their contract with Aetna requires they file our claims. Dixie refuses to do her job, I wonder if it's to collect more money from us than our insurance will pay? I see it is a pattern that she causes issues for clients based on other reviews. My partner is the client, but I'm going in circles with her and my insurance for over a year now because she just "doesn't have time" to do "paper forms" which is not remotely accurate to how this works. Penny's responses here are defensive, unhelpful, and uncooperative. I've never dealt with such incompetent office staff or such an unkind overseeing individual like Penny Haight. I can only hope my partner will stop seeing his under trained provider at this location. I have a meeting with care team supervisors with my insurance for them to figure out why Dixie is violating Aetna's contract after many, many hours of calls trying to sort this out. I'm praying that solves this problem, this office owes me thousands of dollars at this point by charging me self pay rate and making me file my own claims. My insurance's system cant comprehend why an in-network provider is trying to make me file my claims. Dixie, Penny, I hope you really look inside yourself and think about how you're harming your clients before posting multiple paragraphs defending your improper and potentially illegal billing practices. I hope whoever else you're hurting gets justice.

    High turnover rate of therapist and poor office experience. Overall an unprofessional environment.read more

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    Counseling By Penny Haight - Penny Haight 
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    Penny Haight LPC-Supervisor Owner

    Lena Pope Home - c_and_mh - Updated May 2026

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