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Lemongrass Day Spa

4.0 (8 reviews)
Open • 8:00 am - 5:00 pm

By appointment only

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4.0(4 reviews)
3.6 mi

I have had botox and juvederm previously in the metropolitan New York area and have high standards,…read moreI was extremely pleased with the results I received. Susan Lynch took her time to understand what I wanted to achieve and was a great listener. My husband who does not always notice everything made a point of saying (without prompting!) how good I looked. I am past 70 years old so I am grateful for any thumbs up I get.

I really wish I could find something positive to say about this particular business, but…read moreunfortunatly, I cannot. First of all, with so much scamming and breach of security in some of the world's top companies (including banks), how can you possible think that it's ok to demand clients leave their credit cards "on file" in order to simply book an appointment??? That is unheard of!! I cannot think of one reputable company that would ask/keep your information such as that "on file". I get it that your time is money, and you feel the need to charge a client if they are a no show no cancellation but if your services are really that great, you're cliental should be established and cancellations should be minimal. And if a client DOES have to cancel for whatever reason, are you then at liberty to simply charge their credit card for a no show?? Sometimes that just goes with being a business owner. As for the staff, well, the experience I encountered from the owner was rude and impersonal. Instead of making a client feel like you're about to have this amazing experience, it was more cold, fake, rude (almost like an imposition) from the beginning of procedure to simple conversation. When you're clearly annoyed by someone asking about pricing, perhaps you should educate yourself on client etiquette. An eye roll response is NOT very professional!! This is a very personal experience. As an owner, you of all people, should be as equally invested in your clients as they are in your services. If you're not really interested in your clients, don't ask personal questions but more importantly, when the individual is in the middle of replying to your question (thinking you were genuinely interested), don't then greet another client and begin having a conversation with that person! RUDE RUDE RUDE!!!! Unfortunately, the fake vibes are very present.

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Lemongrass Day Spa - skincare - Updated May 2026

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