KeAloha is amazing. Friendly, empathetic, very smart and always up on the latest tax laws. She has…read morehelped keep our heads above the water for several years now, and every tax season I go into it knowing that I'll come out of it as well as possible. I am so grateful for KeAloha and her staff!

From the owner: - Year-round tax planning, consultation & preparation for businesses and individuals…read more- Registered Domestic Partnerships/Same-sex Married Couples - Bookkeeping, Payroll, Sales & Use Tax - Estates & Trusts Call us for an appointment in our Martinez office!

Michelle saved us for this year's filings. I'm a very tech savvy person who has always done their…read moreown taxes. This year I even validated my own inputs with AI and was staring at a 5 figure tax bill. We went to Michelle hoping to get the honest truth and walked away with news that we'd actually get a refund! Her support and pointed questions are nothing a e-filing or AI service can provide. She's got a customer for life and I'm so thankful for her expertise and humor along the way.

Very professional, very attentive to the details of my tax deductions I had no idea what to do,…read moreembarrassed that I had 10 years back taxes,but we figured it all out i finally can sleep better, thank you Michelle! So much! I wouldn't go anywhere else. Paul

I had the same accountant/tax preparer for almost 50 years until he retired last year. After…read moreresearching tax preparers near me, I decided on MM Tax Preparers in Pinole. I feel very lucky to have found them. My tax preparer there was Ana Cardona. I was very impressed with the process they have there and especially Ana. She was very precise as well very knowledgeable about tax preparation. I learned things about my tax return that I had never known before. She answered all of my questions as well as going over my finished tax return with much detail. I brought all of the paperwork needed and we went over our tax return, line by line. What was also very impressive, after she entered my information into their tax program, we were able to complete the process right there and was told that our return would be submitted electronically that day. As our yearly tax refund is an important part of our yearly budgeting, to do this process so quickly was very unexpected and helpful. I would feel good about recommending MM Tax Preparers and, especially, Ana.

No one likes to do their taxes. Especially if you owe money. I reached out to Mauricio Midence tax…read morepreparation services to review my completed return. I had a great experience working with Geovanna and found her to be knowledgeable, clear and kind. I felt like we had achieved the best possible outcome and I will work with them again for future tax needs.

I had a complicated tax situation in 2025 involving multiple streams of income (1099, W2, 401k…read moreconversion, etc) and though I made quarterly payments, I knew I was going to need an expert to help minimize my tax bill. I learned about EAs from a community whatsapp and went in search of one. After looking for several weeks and reaching out to a few, it was Phuong's rapid response (by email and phone) and his kind demeanor that helped make my decision. Overall, working with Phuong was straightforward. After agreeing on an estimated cost, Phuong invited me to a secure portal to upload all of my documents. Alongside, Phuong provided a checklist to help guide all of the files/info that you should consider uploading. This was very efficient and helped expedite the process. From beginning to end, it took only a few weeks. It would've gone much faster, but I was delayed in uploading documents, so I caused the delay. Alongside, Phuong answered one-off questions as needed and quickly. And I had a lot of questions! But Phuong was always willing to help. The best part? Phuong confirmed I was actually owed a refund. I was stunned. Is there any better result than that? Of course, this means my quarterly payments were on target, but I'm not sure I would've reached the same result on my own. I can't recommend Phuong enough. He was fast, friendly and importantly, secure. I am certain I will be working with Phuong for all of my tax needs moving forward. Thank you Phuong!!

She's very nice and very knowledgeable! I feel comfortable working with her. She gave me more…read moreinformation I needed to know for the next year.

I had such a fantastic experience working with Coach Crystal. She helped me grow and become a…read morebusiness woman I am today. She offers practical steps that will help you reach your goals and also hold you accountable. She is very prompt, returns email in a matter of hours. You will always learn something new on every session with her. Crystal is an amazing person overall and it's been such a pleasure having her in my corner as a business coach. Every business person should have at least a few months worth of business consultation with Crystal. I highly recommend working with Coach Crystal and Run Right Consulting.

I referred Crystal and her company, Run Right Business Consulting to one of my 30+ year clients…read more She has done an amazing job, helping them focus and respond to the changing business landscape. I believe a referral to someone is paramount to one's own business, as it is for the person whom is receiving the expertise of the person being referred. Trust is what keeps a 30+ year client, and Crystal and her team made that on going relationship possible.

Shell credit union used to be an awsome credit union ran really well. Now their service really…read moresucks and the manager is really rude. They started adding hidden fees to my account after 10 years and changed some policies that put my account security at risk. There are a lot of other credit unions out there pick another and keep your money safe and secure!

I have been a member here for just under 2 years and I am so happy I found this credit union!…read moreSeriously, the.. best.. rates.. in the entire Bay Area!! I'm telling everyone I know. I don't have any banks anymore, just credit unions, and this is the best one. -BMV

Great location in downtown Martinez. Just across the street from Starbucks…read more The tellers are always friendly, knowledgable, and efficient. I have never had to wait in line which is always a plus!

I started banking here almost 26 years ago when it was eureka bank. Over about the last 6 months or…read moreso every single experience I have had as a walk in has been less than horrible. The employees are rude and condescending and could use some serious training in customer service. Specifically Gisele, and Fernando. All of them need instruction on how to be nice to people. I made several attempts to speak to someone in regards to fraud, holds on a payroll check, and the atm was not updating. I was hung up on by Gisele who told me rudely she already answered my questions and that the branch was closing and she didn't have time. Fernando couldn't explain any reason why a payroll check was being held and I'd have to wait 2 days if I wanted some money. He also said if I didn't want it held to walk in with the check or get direct deposit it's not his problem. The last two times I went in I wanted a printout, they treated me like a criminal for asking questions about my PERSONAL account history. Trying to take 26 years of history somewhere else so I can stop getting treated like shit has been exhausting. So my checking is now closed and now to get the rest out. Beware don't bank here, they DO NOT CARE ABOUT THEIR CUSTOMERS. Not just this branch but the entire usbank as a whole.

I had to call them 4 times to reset my password. Two of the people were men. One lady was nice…read moreand on my last call I had Carlos help me and he followed through instead of hanging up on me. The other two were rude and condescending. One even gave me a hard time transferring me from email to getting my statements in the regular mail.

My parents have banked with 1st NorCal CU for many years, my father a retired fire captain and my…read moremother a retired teacher. When both of my parents became incapacitated due to Alzheimer's and Dementia, I had to exercise my POA to help my parents with their banking. I was so fortunate to have worked with the CU's Senior VP (Lisa) and Senior Financial Service Rep ( Sandra) who always provided my spouse and I with the utmost professional, kind and compassionate customer service. When we moved my parents into memory care / assisted living last month were faced with so many dead ends / unknowns within the banking world as those who have been through what we have can certainly understand and appreciate. Lisa and Sandra were and to this day, always responsive to our cries for help - always offering a solution, even when situations were not always directly related to banking - they were beyond a doubt customer focused and professional. We cannot thank 1st Nor Cal Credit Union enough for their support and kindness - in all honesty will share with all reading this review, we could not have muddled through the maze of dealing with my parents bills and banking without the generous and relentless support of Lisa, Sandra and all who we have worked with at 1st NorCal.