Basil Fawlty of chip shops. And that's where the comedy ends, or is it!
Although we live in Axminster we usually go to Chard or Seaton for take aways as they are generally better and will continue to do so when we opt for fish and chips.
We placed our order for 1 X small cod and chips and 1 X regular cod and chips, waited patiently for 20 minutes and witnessed the almost laughable service unfold. Total chaos os the name of the game in this chip shop, the order being prepared ahead of ours raised some concerns when a piece of fish that was being picked up with bare hands fell apart in to 5-6 pieces and looked quite inedible once the server had finished with it, however she proceeded to place the fish in with the chips and box it up totally unbeknown to the customer who was waiting outside.
Then the confusion and chaos stepped up a notch as all 4 of the serving staff became totally confused with my simple order, namely over the piece of fish on display in the serving cabinet and at this stage each of the serving staff picked the piece of fish up with their bare hands trying to determine the weight of it and therefore whether it was a regular or small cod.
I raised my concerns and suggested that if there is confusion over safe food handling and my order that I would take refund and leave. At this point the male server became rather aggressive constantly stating his hands were clean, even though he appeared to be the chap who collected the raw fish from the kitchen before frying it.
his aggression became elevated as I continued to raise my concerns over food hygiene, to the point he told us to take our refund , watch my attitude and get out.
If the owners of this establishment read this I would seriously advise recruiting some experienced management before your current staff run your business in to the ground. read more