I was in the area visting my son and needed a last minute manicure. This was my first visit here…read more The couple was very plesant and service was fantastic. I would definetly go again!

Took my 3 girls to get their nails done. They got us in as scheduled. Super friendly service and…read morethey got exactly what they wanted. Will be going back again.

Shay has been doing my hair for at least a year. She always gets the color right and the cut is…read morejust as I request!! I enjoy my visits at this salon. Shelley and Shay are fun and respectful!! It's the first salon I tried here and I won't be leaving it! Thank you Dale They keep things clean!!!

First off, I only came in for a bang trim, but I have a lot of experience in customer service and…read morethe styling industry. I exclusively get my hair cut in Buffalo at Tonic Hair Salon, but I was in need of a bang trim and decided I would trust a professional, instead of doing it myself. Big mistake. Once I arrived, there was no friendly greeting, just a sign in, and my hair stylist whom I was not sure if she worked the desk or was my hair stylist told me to follow her. So, I guess she was my stylist. She never introduced herself, or asked me anything about myself. She seemed very young and inexperienced. I showed her a reference photo of how I wanted my bangs (asymmetrical) and she said she understood. If she hadn't, I would have gotten something else. She didn't ask me which way I wanted my bangs or how I part my hair so when she started working from the wrong side, I had to correct her. Not a big deal, but you should ask if you want sides-wept or asymetrical. I have cowlicks and I doubt she even noticed, which is something you need to take into consideration. She started cutting and did it all wrong because she assumed I wanted what she had (looked nothing like the picture). I even showed her multiple pictures of the same model so she could see the bang cut and styled in different ways from different angles. She called over another stylist. At this time, the other stylist wanted her razor and still did not do what I wanted. She actually started to pull other sections from my hair to cut them without consulting me. I had to say to her "You're not planning on cutting that, right?" and she said it should be part of my bangs. I told her not to. I didn't want my hair to be even more messed up and I trust my old stylist enough to know that those very long pieces (I have long hair) should not be part of my bangs. She finished the cut, walked away and the first stylist straightened them and asked me if they were ok. Honestly, they weren't. When I looked at them in my car I saw they were super choppy in a not intentional way. She cut off too much in one section. And she did no layering or point cutting to soften it or make them fuller. It was honestly just like my dad did when I was a child and he is by no means a stylist. I ended up stopping at Wal-Mart and picked up some sheers so I could fix it. It's still not perfect, but it's better than it was. I have learned to just wait to go to my trusted stylist. Also, in terms of atmosphere, the place was nearly dead on a Saturday mid-day. There were only two stylists working. There was a fly that kept trying to land on the coffee that I brought and I kept shooing it away. Not once did either of the stylists apologize about the bug or try to get it away from my coffee. I know I have high standards, but I think everyone should hold themselves to high standards. In an area like this, with very little competition some businesses don't try and do not keep up with industry trends. If you can't even do a bang trim, you shouldn't be a stylist.

Read this if you ever think about getting your hair done at GARY AND AILEENS. Yesterday I went to…read moreget my hair highlighted as a safer alternative to dying my hair. I never asked for it to be blonde blonde I just wanted highlights. I kid you not Gary and Aileen's melted my hair within 7 minutes lmao. With knowledge of what I've done to my hair in the past, the hairdresser also told me I had healthy hair when she first touched it. and I'm only posting about them now because they tried to say it was my fault because I bleached my hair months ago. Idk who anyone's trying to fool I've been doing my own hair since I was 11 and I've never had my hair melt on the first application of bleach in 30 minutes so. Pls tell me more about how it's my fault then they over charged me to fix it with toner. My blonde highlights aren't visible because they melted the strands all the way to about 2 inches. Oh and the best part about this is Abby decided to blow dry my hair upwards from the underneath of my hair and made it into a puffy unmanageable mess where tf did you get your license honestly I could've done better with a 10$ kit from Walmart at least I'd still have my hair health. I do not recommend going to their salon. They refuse to admit when they did wrong. Oh and I did time the process bc I was texting my friend during it. They tried to tell me my hair was fine and there was literallllly blonde strands everywhere breaking off. Just a warning. My hair was untouched for a month and before that I just did black. I never had this issue. AND Abby brushed my hair sooo hard taht she damaged my black hair that is very well cared for. Annnnnndd she scrub my hair with a towel after and that's the biggest no no for wet hair. You either didn't like me or you're that uneducated in hair.

I've only gotten my hair done here no nails or such so I can't speak on that part but the hair…read morestylists are great! I love Molly and Christine and they are the only two I'll let touch my hair. I've never had any issue with them and have never had a complaint. Molly has thick hair herself and knows how to cut, layer and deal with my thick hair perfectly. Christine is amazing at coloring hair and did my prom hair last year and it turned out amazing. Both can read people pretty well and understand what you are asking for and if you aren't in to talking a lot during your appointment they totally understand and won't make you uncomfortable. Love this place and it's the only place I'll go for my hair in the North Country!

I've been going here for years! Always been absolutely wonderful. The first few times, I printed…read moreoff quite a few pictures so I could show what kind of styles I liked or wanted. And the hairdresser politely helped and showed a few different things i could do. She cut and styled it exactly as it showed in the picture - maybe even better! I've been amazed ever since. Love this place and definitely recommend it.

I have been to Hair Designs 3 times so far and I loved the result each time. I got a color (to hide…read morethe grey hairs! shhh!) and they matched my natural color (I'm a brunette) perfectly. They are gentle as can be with eyebrow waxing, and always get my bangs just right. I had both Denyse and Michaela to cut and color my hair and I recommend both! I can't speak for the other stylists (yet?) but their clients always leave with a smile on their face. This place was recommended to me by my fellow coworkers in the area, and I uphold this recommendation.

I've been frequenting Gena for years. She's always done a great job with my hair, giving it her…read moreown little flair and being a little wild when I ask for something new. As well, she's always friendly and fun to be around. I couldn't ask for a better stylist, especially in Brockville.

i had a GREAT experience there yesterday..hair cut & Pedi...so friendly. with a warm welcome. place…read moreis so clean..the stylist took her time with me, and did a great job with my hair. and the pedi..i will be going there from now on..need my fingernails done now.

I have been going to Total Image for many years. I have alway received nothing but excellent…read moreservice from Lisa Cary, the owner. She does incredible work and I would highly recommend Total Image for your hair care. They also do manicures, pedicures and tanning. The girls that work there are all very pleasant and accommodating as far as you hair needs. Stop by and give them a try! Kathy R.

I went in for a trim of my layers and bangs and got my eyebrows done. I wouldn't recommend going…read morehere. The do not use current cutting trends and never once used the razor scissors so my bangs are heavy and sit awful so I will be finding someone else to fix them. I also asked that they leave the length and I walked out with 3-4" taken off the length when all I wanted was my layers trimmed up and the shortest layer to hit my jaw line. Which is exactly what I told her. She didn't get it there so I said it needed to come up and then she proceeded to cut and took off the length on all my layers. They take cash only which was also annoying. They only got 2 stars because she was nice but I'd rather a rude stylist that cuts well then what I ended up with. I've never had a haircut this bad.

This is one of the best places in Potsdam to get a glow-up. They have never given me bad advice on…read moremy hair, style or personal matters. I see Melinda, but have heard great things about all the stylists and the lady who does nails, too!