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Flushing, NY

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6 years ago

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Gamestop - Waiting for them to come back from their "break" lol.

Gamestop

1.6(36 reviews)
2.1 mi•Fresh Meadows, Flushing
•$$

Customer service is decent, about as much as you'd expect…read more However, just got to laugh about their sales policy. I ordered and put a game on hold that was on sale during Black Friday...I went to the store two days later (the amount of time they would hold it for). Now, with other retail stores, they would honor it at the price it was held at. Here?? "No, sorry, that was a weekend sale." Oh yea, last time I checked it was Sunday still!!! W.T.F. Way to earn new customers!! I didn't bother fighting it. Just said, "NOPE!', left the store, and ordered online with AMAZON at that sales price, even with same day shipping. I just couldn't stop laughing about their overconfidence, walking to my car. Lmao ooo. You're not the only GAME in town. This is even better. Thank you GameStop! :P go sell everything at full price for blind fools who don't know how to comparison shop! Who the hell would pay 80something for a video game. Haha

Went in to return an online order after using the online portal, which clearly told me I had time…read moreto return it. But the guys behind the counter didn't even let me finish explaining before cutting me off and saying it was not able to be returned. Without looking up my order they glanced at my return slip and told me it was already out of the return window. Then they told me the return window starts from the order date, not the delivery date. Big WTF... the item took 6 days just to arrive! How are customers supposed to return something they don't even have yet? On top of that, the staff were rude and careless. They took the game console out of the box to inspect it, and didn't even bother to rewrap it in the bubble wrap how it came. There were only one other customers in the store, but three employees were just wandering around, barely looking at my return slip and refusing to look up my order in their system. They said their boss "wouldn't allow the return." Basically anything to not assist me. Unprofessional, dismissive, and completely unhelpful. This was a terrible experience and a huge disappointment. GameStop really needs to get it together especially this location

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Gamestop - Store counter area

Store counter area

Gamestop - Inside the store

Inside the store

Gamestop - Got it!

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Got it!

Leisure Video - videoandgames - Updated November 2026

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