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    Leiman Lori MD

    5.0 (1 review)

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    9 years ago

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    Westside Primary Care

    Westside Primary Care

    3.1(48 reviews)
    4.4 mi

    I was referred to Dr. Goldstein by a close friend who spoke highly of him, so I had high…read moreexpectations. It was a difficult to get an appointment that worked with my availability, a sign that he's in high demand, or maybe I just have a rough work schedule lol. I had a less than ideal time scheduled, but the front desk staff had me to the call back list if anything came up that would work better for me. After getting 2 calls a better time did become available and my appointment was switched. Let me start by saying Dr. Goldstein is a wonderful physician. He was patient and thorough. He listened to my concerns and provided great recommendations. However, my first visit wasn't without some frustration! The wait time was literally killing me. I got to the office at 8:30am, as a new patient I was asked to arrive early for the new patient paperwork. The forms took me about seven minutes to complete, there was a total of six pages. The paperwork could really use an update. The font is tiny and hard to read, even for someone with good vision, and the print quality isn't great. Being that the office already uses an online patient portal, it would more helpful to make the new patient forms digital. After completing my forms, the waiting begun. I saw many patients arriving after me, some new and were called into exam rooms before me. By 9:30 I was finally brought into an exam room where an assistant took some information and set things up for the doctor. Then, more waiting. Dr. Goldstein didn't come in until 10:30. Dr. Goldstein was excellent once he arrived. The scheduling and time management definitely needs improvement. It's hard for working people to take time off and extend wait times like this only adds unnecessary stress.. It would be nice to feel that our time is respected just as much as the doctors. On a positive note, the office itself is very clean. Well kept in the front desk staff is friendly. I will continue to see Dr. Goldstein despite the not so great reviews that have been left. I hope that time management is improved by the time my next appointment comes around.

    Dr. Goldstein is by far the best doctor I've ever had the pleasure of going to. He's patient,…read morehe's informative, he's just a warm person. I don't exaggerate when I tell you that 15 of my work friends also go to him. We've just all referred to each other over many years. Sometimes it's hard to get into the office on short notice because he's so darn popular , but once you get an initial visit, the Tele visits are easy in between visits. His doctor partners are very nice too. I've seen them in emergency situations. .

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    Leiman Lori MD - physicians - Updated October 2026

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