Staff are Thieves…read more
My son lost his Samsung Galaxy Buds on the 20 bus on the 12th October. Unbeknown to us, the driver had handed them in there.
After grilling my son for weeks about losing them on the 30th Oct, I had an idea to see if the last known location had come up on the Samsung Smart Things app, guess what? They did on the 28th October at 1:08pm at Bolton Interchange, 2 weeks after my son lost them and they were handed into Bolton interchange, they had been opened by a staff member who must of had a Samsung phone, Unbeknown to that person, Samsung can now track things as soon as the case is opened that person will be unaware that a live location has been sent to the owner through their phone.
My son has seen the driver since finding out the location of the buds and he has confirmed he handed them into Bolton Interchange as there is no staff at the Trafford Centre. We have a screenshot and live data on the map that 2 weeks later they pinged the location home on the 28th Oct at 1:08pm, armed with all the info, today 5th November I went to Bolton interchange to the information desk, what an absolute idiot I was greeted with, kept telling me the protocol to claim stuff back etc (I already knew this) but as it was coming up to 28 days which they then destroy stuff (apparently), I asked to speak to a manager, but got greeted with a Supervisor in an Orange vest, big guy, shaved head with beard who listened to my story fair enough and went to check the lost property cupboard. He came back and said there was nothing in there (I kind of knew that, I had a feeling that they wouldn't be logged). They obviously kept them for 2 weeks, thought that there's been no claim so they opened them and connected them to thier phone, big mistake, they done a ET and phoned home. So then with all the proof I gave him, he stuttered and said that they send stuff to the depot at Western Street or summat or the driver may of took them there, I said, why did the buds phone home then 2 weeks later at the location where the 20 bus driver said he handed them in?? He started stuttering and he abruptly walked away saying get the police involved then. The thing is, I wasn't accusing him at all but he said a comment that was very strange, so when I kind of said I THINK (didn't accuse) a staff member may of took them, he went defensive and said "I have a phone, buds, watches and stuff, why would we rob", interesting he started with I have almost like I was accusing him OR he knew something about my sons buds OR he knows what goes on with lost property.
Needless to say, I went to the depot, spoke to a lovely old lady at lost property, they weren't there surprise suprise, but she did say some interesting things, one being that they have too much stuff and they are hoping for bigger room, some stuff have been there months and then she said, after 28 days, the staff get first pickings on what they want from lost property, well, that sealed it for me, I knew his buds were gone. They go to charity after 28 days or get disposed off, absolute bull.
There is no point in ringing police as the cunning staff thief knew if they didn't log it, then nothing will go back on them. Even with driver saying he handed them in, there is no proof he done that.
So, from what I gathered today, they don't log everything lost, they struggling at the depot (Western Street) with the amount of lost property and the work they have to do (the woman deserved the fag she had while we talked to her) and staff get pickings of any stuff not claimed when they all should be sent to a charity or disposed off.
I 100% know now one of the staff members have my sons samsung buds or they would of been there when the Supervisor went up to check the cupboard.
So, to the thieving scum staff member at Bolton Interchange at 1:08pm on the 28th November and with a Samsung phone, your day will come you dirty scum. Enjoy my son's wax ladened buds, ew, proper trampish using someone else's buds. Maybe ask for a payrise you underpayed piece of trash if you can't afford nice things in life.